Xiaomiโs robot vacuum cleaners are smart devices that accumulate data over time about the layout of the room, user settings and connected accounts. However, there are situations when you need to return factory settings before selling, after a firmware failure or when transferring the device to another user. Resetting removes all stored room maps, cleaning history, binding to the Mi Home account and returns the vacuum cleaner to the โout of the boxโ state.
In this article, we will discuss all the current reset methods for popular models: Xiaomi Mi Robot Vacuum, Mi Robot Vacuum-Mop, Mi Robot Vacuum-Mop 2, Mi Robot Vacuum-Mop 2 Lite and others. It is important to understand that the procedure differs depending on the generation of the device and the firmware version. For example, older models (until 2020) often require physical button pressing, and new ones support reset via the application. We also explain how to avoid typical errors that can lead to lock the device or loss of functionality.
If you're facing a problem for the first time, we recommend starting with the simplest method, the Mi Home app, which is suitable for 90% of modern Xiaomi vacuum cleaners and does not require technical skills. However, in some cases (for example, if the vacuum cleaner does not connect to Wi-Fi or "hangs" during the upgrade), you will have to use hardware reset using buttons on the case.
1.When do I need to reset the Xiaomi vacuum cleaner settings?
Factory reset is an extreme measure that is used in several cases: first, if you transfer the vacuum cleaner to another owner, without the reset, the new user will not be able to link the device to his Mi Home account, as it will remain associated with your profile, and second, the reset helps to eliminate software failures, such as when the vacuum cleaner constantly loses communication with the server, does not save room maps, or gives a 502 error when trying to upgrade.
The third common reason is that the software is not working properly after a firmware update. Sometimes new versions of the software contain bugs that make the vacuum cleaner behave unpredictable, such as ignoring virtual zones or not returning to the base. In such cases, resetting often solves the problem. Finally, if you forget the password from your Mi Home account or lose access to your tied phone number, resetting is the only way to untie the vacuum cleaner from your old profile.
However, before you reset the settings, check whether you can do with more gentle methods:
- ๐ Rebooting the vacuum cleaner (holding the power button for 10 seconds) โ helps with temporary hangings.
- ๐ฑ Reinstall the Mi Home app โ sometimes errors are linked to the program cache.
- ๐ Changing the region to Mi Home (for example, from China to Russia) solves connection problems.
โ ๏ธ Warning: Reset removes all stored maps of the premises, including virtual walls and cleaning areas.If you plan to continue using the vacuum cleaner, save screenshots of the maps in advance or export them through the Mi Home (if the feature is supported by your model).
2. Method 1: Reset via the Mi Home app (for most models)
This is the easiest and safest method that works for all Xiaomi vacuum cleaners released after 2019: You will need a smartphone with the Mi Home app installed and access to the account to which the vacuum cleaner is tied. If you forget the login details, first restore access via email or phone number.
Step instructions:
- Open the Mi Home app and go to the Devices tab (bottom of the screen).
- Select your vacuum cleaner from the list. If the device doesn't show up, check your Wi-Fi connection.
- Press three points (โฎ) in the upper right corner and select Settings.
- Scroll down and find Reset Settings (or Delete Device in older versions of the app).
- Confirm the action by following the instructions on the screen, and the vacuum cleaner will sound and begin the reset process.
The entire process takes 2-5 minutes. Once completed, the vacuum cleaner will automatically restart and be linked to a new account. If there is no Reset option in the list of devices, then your model does not support software reset, you will have to use physical buttons (see next section).
Check the connection of the vacuum cleaner to Wi-Fi
Make sure your Mi Home account is not blocked
Charge the vacuum cleaner at least 30%
Save screenshots of room maps (if necessary)
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On some models (e.g. Xiaomi Mi Robot Vacuum-Mop 2 Pro) after reset, you may need to recalibrate the sensors. To do this, put the vacuum cleaner on a flat surface and wait for it to emit a characteristic audible signal. If the calibration is not automatic, run it manually through the Settings โ Calibration of the sensors in the application.
Method 2: Hardware reset using buttons on the body
If the vacuum cleaner doesn't connect to the app or you lose access to your Mi Home account, you'll have to use a physical reset, which works for all models, but the sequence of actions may vary. Below we'll give you a general guide, and then we'll clarify the nuances for specific devices.
Universal instruction:
- Turn off the vacuum cleaner by holding the power button โป within 3-5 seconds.
- Find the Reset button on the case (usually hidden under the lid or next to the charging connector) and some models use a Power + Wi-Fi button combination instead.
- Hold the Reset button (or combination) for 10-15 seconds until you hear a beep or flash the indicator.
- Release the buttons and wait for the restart (the vacuum cleaner will emit a long beep).
On the Xiaomi Mi Robot Vacuum (first generation) and Mi Robot Vacuum 1S, the Reset button is located under the case lid next to the Wi-Fi module. To get to it, you need a screwdriver or a plastic spatula. Be careful - do not damage the plumes!
For Xiaomi Mi Robot Vacuum-Mop 2 and Mi Robot Vacuum-Mop 2 Lite, a combination of:
Hold the power and Wi-Fi buttons at the same time for 10 seconds.
until the indicator starts flashing orange.โ ๏ธ Note: On some models (e.g. Mi Robot Vacuum-Mop P), improper button retention can cause the firmware mode to activate. If the vacuum cleaner flashes blue and red after reset, it means that it expects the software to load through the software. USB. In this case, disconnect the vacuum cleaner from the network, wait 1 minute and repeat the procedure.
What to do if the Reset button doesnโt work?
4. Display vacuum cleaner reset (Mi Robot Vacuum-Mop 2 Pro and later)
Screen models (such as Mi Robot Vacuum-Mop 2 Pro or Xiaomi Robot Vacuum-Mop 2 Ultra) support resetting directly through the device menu, a more convenient way, since it does not require connecting to the application or finding hidden buttons.
Step-by-step:
- Turn on the vacuum cleaner by pressing the power button.
- On the display, swipe left or right (depending on the model) to open the menu.
- Find the Settings (cog icon) and select it.
- Scroll to Reset (may be called Factory Reset).
- Confirm the action by following the instructions on the screen. The vacuum cleaner will request input. PIN-code (by default 1234 or 0000 if you have not changed it).
Once confirmed, the vacuum cleaner will reboot and return to factory settings, and on LDS-lidar models (such as Mi Robot Vacuum-Mop 2 Pro) after reset, the sensor will need to be recalibrated.
- ๐ Place the vacuum cleaner on a flat surface (at least) 1ร1 free space).
- ๐ Turn it on and wait until the Calibration message appears on the display....
- ๐ซ Do not touch the vacuum cleaner or move it for 2-3 minutes.
If after resetting the vacuum cleaner gives an error Lidar is not calibrated, repeat the calibration procedure manually through the sensor settings menu.
5. Features of discharge for vacuum cleaners with a water tank (Mop series)
Models with wet cleaning function (for example, Mi Robot Vacuum-Mop 2 or Mi Robot Vacuum-Mop P) have additional settings related to the water supply.
What's being dropped:
- ๐ง Water supply intensity level (returns to average).
- ๐ Saved cleaning modes (e.g., "Sweeping Only" or "Wet Washing").
- โฑ Time of automatic drying of fabric (if the function is supported).
What NOT to be dropped:
- ๐ Charging settings (e.g. Eco mode or Fast Charging mode").
- ๐ Loudness of audible alerts.
After discharge, it is recommended to check the leakage of the water tank.
- Fill the tank with water to the MAX mark.
- Install the vacuum cleaner on a flat surface and turn on the wet cleaning mode.
- Make sure the water is supplied evenly, without leaks.
โ ๏ธ Note: If the vacuum cleaner starts leaking or does not spray water after the discharge, the pump settings may have been misaligned. In this case, recalibrate through the Settings menu. โ Water supply setting.
6.Table: Reset methods for popular Xiaomi models
Below is a summary table with reset methods for different generations of Xiaomi vacuum cleaners. If your model is not on the list, use the universal method with buttons (Section 3).
| Model vacuum cleaner | Resetting method | Notes |
|---|---|---|
| Mi Robot Vacuum (1st generation) | Reset button under the cover + 10 seconds retention. | A screwdriver is required to access the button. |
| Mi Robot Vacuum 1S | Reset button next to Wi-Fi module. | After reset, you need to reconnect to Wi-Fi. |
| Mi Robot Vacuum-Mop | Power + Wi-Fi combination (10 seconds). | The indicator flashes orange when successful. |
| Mi Robot Vacuum-Mop 2 / 2 Lite | Through the menu on the display or Mi Home. | Default PIN: 1234. |
| Mi Robot Vacuum-Mop 2 Pro | Menu on display: Settings โ Reset. | Recalibration of lidar is required. |
If your model is not listed in the table, try the universal button method (Section 3) or contact Xiaomi for the exact device name (you can find it on the sticker under the lid).
7. Frequent mistakes and how to avoid them
Many users have trouble resetting because they don't know the keys, and here are the most common mistakes and ways to prevent them:
Mistake 1: The vacuum cleaner is not discharged through the Mi Home
- ๐ Reason: The device is not connected to Wi-Fi or Xiaomi servers are not available.
- ๐ Solution: Reconnect the vacuum cleaner to the network or use a hardware reset.
Error 2: After discharge, the vacuum cleaner does not turn on
- ๐ Reason: A discharged battery or firmware failure.
- ๐ Solution: Connect the vacuum cleaner to charging for 30 minutes, then reset.
Error 3: Reset button does not respond
- ๐ง Cause: Contact contamination or mechanical damage.
- ๐ Solution: Clean the button with alcohol or use an alternative reset method.
Mistake 4: Vacuum cleaner gives off lidar error after reset
- ๐ฏ Reason: Uncalibrated sensor.
- ๐ Solution: Manually run calibration (see Section 4).
๐ก
If the vacuum cleaner doesnโt connect to Wi-Fi after the dump, try changing the region in the Mi Home app to Mainland China, which sometimes helps bypass server restrictions.
8. FAQ: Answers to frequent questions
โ Can I drop the vacuum cleaner without access to my Mi Home account?
โ What to do if after discharge the vacuum cleaner does not save the cards?
โ How to Reset Xiaomi Vacuum Cleaner if It Doesn't Respond to the Buttons?
โ Do I need to update the firmware after resetting?
โ Can I restore the maps of the premises after resetting?
๐ก
If the vacuum cleaner after reset behaves unstable (for example, does not return to the base), recalibrate the sensors and update the firmware.