How to reset the settings of the vacuum cleaner Xiaomi to factory: 3 proven ways

Introduction: Why do you need to reset the Xiaomi vacuum cleaner settings?

Xiaomi’s robot vacuum cleaners (Mi Robot Vacuum, Mi Robot Vacuum-Mop, Mi Robot Vacuum-Mop 2, etc.) may eventually start to work incorrectly: lose contact with the application, build a room map incorrectly, ignore cleaning areas or issue errors like Error 10 or Error 12. In 80% of these cases, a complete resetting procedure helps to return the device to a factory state.

Resetting may be required in other situations:

• 🔄 You sell or transfer the vacuum cleaner to another owner to remove the link to your Mi Account. Home/Mi Home Lite.
• 📱 The vacuum cleaner does not connect to Wi-Fi or constantly falls off the network.
• 🗺️ The device “forgot” the saved map of the room and can not restore it.
• 🔋 After updating the firmware, glitches appeared (for example, the vacuum cleaner spins in place or does not respond to commands).

This article contains 3 working reset methods (via button, application and key combination), unique error codes and their relationship to the need to reset, as well as answers to frequent questions. Instructions are relevant for models from 2018-2026, including Xiaomi Mi Robot Vacuum-Mop 2 Pro, Xiaomi Mi Robot Vacuum-Mop P and Xiaomi Robot Vacuum-Mop 2 Lite.

Method 1: Hardware reset through a button on the body

This is the most reliable method, as it does not depend on the state of the firmware or connection to Wi-Fi. Suitable for all models except the Xiaomi Mi Robot Vacuum 1S (it has a different combination).

Step-by-step:

1. Turn off the vacuum cleaner with a long press on the power button (3-5 seconds) until you hear an audible signal.
2. Hold the power and home buttons (or Spot Cleaning if there is no home button) for 10-15 seconds at the same time.
3. Release the buttons when the white indicator lights up (orange on some models) and a voice message in Chinese will sound: “Chūcháng shēzhì” (factory settings).
4. Wait for the reboot (the vacuum cleaner will emit a long beep).

Make sure the vacuum cleaner is charged at least 20 times%|

Turn him off the dock.|

Check that the buttons are not stuck (especially after wet cleaning)|

Prepare a screwdriver - you may need to remove the battery (only for difficult cases)

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⚠️ Warning: If the vacuum cleaner doesn't respond to the button retention, it may have triggered the accidental reset protection:

Try holding the buttons longer (up to 20 seconds) or turning off the battery for 1 minute (requires disassembly of the case). On models with a removable battery (Mi Robot Vacuum 1) it is enough to remove the battery, on new ones (for example, Vacuum-Mop 2 Pro) you will have to unscrew 4 screws on the bottom cover.

Method 2: Reset via Mi Home (without disassembly)

If the vacuum cleaner is connected to an application, you can reset your settings remotely, and this method doesn't remove the account binding, but it cleans up your room maps, your cleaning settings, and your network settings.

How to do this:

• 📱 Open Mi Home → Choose your vacuum cleaner.
• 🔧 Go to Device Settings (cog in the upper right corner).
• 🗑️ Scroll down and click Reset to Factory Defaults (or Reset to Factory Defaults in English version).
• 🔄 Confirm the action - the vacuum cleaner will restart and emit an audible signal.

⚠️ Attention: If the vacuum cleaner produces an Error 9 error after the application is discharged, it means that the discharge was incorrect:

Run a hardware reset (Method 1) or upgrade your firmware through Mi Home to the latest version. Error 9 is a frequent feature on 2019-2020 models due to a software bug in version 3.5.8.

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If the vacuum cleaner doesn’t connect to Wi-Fi after the reset, try using the 2.4 GHz hotspot (Xiaomi robots don’t support 5 GHz). MAC-addresses beginning with 78:11:DC or 48:5F:99 — These are typical prefixes for Xiaomi equipment.

Method 3: Reset via button combination (for display models)

Xiaomi’s new vacuum cleaners (such as the Mi Robot Vacuum-Mop 2 Pro or Xiaomi Robot Vacuum-Mop 2 Ultra) feature a touchscreen display, with an alternative reset method:

Instructions:

1. Press and hold the Power and Home button at the same time for 5 seconds until the menu appears on the screen.
2. Swipe up or down (depending on the model) to select a Reset item or an icon with a factory floor image.
3. Confirm the choice by clicking on the icon ✓ or holding the OK button for 3 seconds.

🔹 Features for models with display:

• 📺 On Xiaomi Robot Vacuum-Mop 2 Ultra, the reset menu appears after triple pressing the Power button.
• 🔊 Vacuum cleaner will voice the process of resetting in Chinese: «Zhǐliàng tuīchuáng» (calibration).
• 🔋 After resetting the battery will discharge faster than the first 2-3 cycles - this is normal (recalibration of the battery is underway).

Mistakes that are solved by resetting settings

Not all Xiaomi vacuum cleaner problems require resetting, and here is a table of error codes where resetting helps 90% of the time:

⚠️ Warning: If the vacuum cleaner gives you an Error 5 (fan problem) or an Error 7 (engine jammed), reset will not help.

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Resetting does not correct physical breakdowns (broken brushes, damaged sensors, worn-out engines). If the error remains after the reset, contact the service center.

What to do after resetting: setting up the vacuum cleaner from scratch

After a successful discharge, Xiaomi will return to factory condition.

1. Connect to Wi-Fi: 📶 In the Mi Home app, click Add Device → Choose a model vacuum cleaner. 🔗 Hold the power buttons. + Home until you hear the beep (vacuum cleaner goes into pairing mode). 📡 Connect to the temporary Wi-Fi network that the vacuum cleaner will create (type name) Xiaomi_Vacuum_XXXX).

Update firmware:

Go to the Device Settings → Important: on models up to 2021 (for example, Mi Robot Vacuum) 1S) Update may take up to 20 minutes – do not interrupt the process!

Create a new map of the room:

Run the cleanup in Full Cleanup mode. The vacuum cleaner will build the map in 1-2 aisles. Save it in Mi Home to add virtual walls or cleaning areas.

🔹 Tips for quick setup:

• 📍 If the vacuum cleaner does not keep communication with Wi-Fi, attach a static one to it. IP router-setting.
• 🕒 Set up a cleaning schedule for a time when you are not at home - so the vacuum cleaner will not interfere.
• 🔋 After reset, the first 3 charge/discharge cycles can be faster than normal – this is normal (battery calibration is underway).

Frequent post-reset problems and their solutions

Even after a successful reset, there can be difficulties.

1.Vacuum cleaner doesn't connect to Wi-Fi

• 📵 Make sure the router is running in mode. 802.11n (not 802.11ac).
• 🔒 Turn off in router settings WPA3 — Xiaomi vacuum cleaners support only WPA2.
• 📡 Try connecting to another network (for example, from your phone in access point mode).

2.The vacuum cleaner doesn't build a map or drives chaoticly

• 🧲 Make sure there are no sources of magnetic interference (microwaves, magnet speakers) in the room).
• 💡 Lighting should be uniform – in the dark lidar (LDS) worse.
• 📏 Check the height of the vacuum cleaner: if it touches the carpets, the sensors may get lost.

3.The Mi Home app doesn't find the vacuum cleaner

• 📱 Reinstall the app and log in to the same account.
• 🌐 Check out the region in Mi Home: vacuum cleaner should be tied to the country of purchase (e.g. China for models with AliExpress).
• 🔄 Restart your router – sometimes DHCP-server forgets to issue IP-addresses to new devices.

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If the vacuum cleaner is constantly squeaking after the discharge, it could mean that the settings of the drop sensor have gone wrong, put it on a flat surface and hold the power button for 10 seconds, which will reset the sensors.

FAQ: Answers to Frequent Questions