Resetting settings on Xiaomi vacuum cleaner: a complete guide with step-by-step instructions

When do you need to reset the settings of the Xiaomi robot vacuum cleaner?

Xiaomi’s robot vacuum cleaners (including the Mi Robot Vacuum, Dreame, Viomi models) can eventually fail, losing communication with the app, building a map incorrectly, ignoring cleaning areas or refusing to turn on. 80% of these problems are solved by resetting, a procedure that returns the device to a factory state, but before you start, it is important to understand what type of reset you need.

There are three main scenarios when a reset becomes necessary:

• 🔄 Selling or transferring a vacuum cleaner – so that the new owner can link the device to his Mi Home account without errors.
• 🐞 Software glitches – after a failed firmware update, freezes or cyclic reboot.
• 🗺️ Map problems – if the robot is constantly “lost”, does not remember the layout or builds a map with distortions.

Hard reset erases all data, including stored maps, cleaning schedules, and suction settings. Soft reset resets the system without losing user data, but it doesn't always help. Let's go through both methods and look at the nuances for specific models.

Preparation for resetting: what to do in advance

Before resetting, follow a few mandatory steps, which will save you from losing important data and make it easier to set up the vacuum cleaner after the procedure.

⚠️ Warning: If the vacuum cleaner is linked to the Mi Home account, it will have to be manually removed from the application after a hard reset, otherwise the new owner will not be able to connect - the system will issue a Device already bound error.

Preparation checklist:

Take screenshots of the room map in the application|Write down the current suction settings and cleaning modes|Untie the vacuum cleaner from your Mi Home account (if you plan to sell)|Charge the robot to at least 50%|Prepare a screwdriver to access the reset button (for some models)-->

Pay special attention to the account detachment item, and the Mi Home app does this:

1. Open the profile tab → Settings → Devices.
2. Find your vacuum cleaner on the list and click on it.
3. Select Remove the device (in some versions - Untie).
4. Confirm the action by entering the password from the account.

If this step is not followed, the new user will face a binding error, and the only way to restore access to the vacuum cleaner is through a support letter for Xiaomi with proof of purchase.

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Take a picture. QR-code from the bottom of the vacuum cleaner - it will be needed to re-bind to the application after resetting.

Soft reset: reboot without data loss

This is a good method if the vacuum cleaner is starting to glitch but is still responding to commands. Soft resets the system without affecting user settings, maps and schedules.

• 🔄 Hanging during cleaning.
• 📱 Loss of communication with the application (offline error).
• 🔋 Incorrect display of the charge level.

Instructions for most Xiaomi models:

1. Make sure the vacuum cleaner is on and is at the charging station.
2. Press the power button (usually located on the top panel) for 10-15 seconds until you hear the beep.
3. Release the button and wait for the reboot (the robot will make a characteristic sound and start flashing the indicator).

For Dreame models (like DreameBot D9), the algorithm is slightly different:

1 Press and hold the Home button and the power button at the same time.


2. Hold for 5 seconds until the white light flashes.




3. Release - the vacuum cleaner will reload.

If soft reset doesn't work, go to hard reset, but remember, after that, you'll have to reset the settings.

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Soft reset does not remove stored cards and schedules, but does not solve problems related to firmware damage or hardware malfunctions.

Hard reset: Return to factory settings

This procedure completely erases all vacuum cleaner data, including:

• 🗺️ Preserved maps of premises.
• ⏰ Cleaning schedules.
• ⚙️ Individual suction settings, no-go zones, virtual walls.
• 🔗 Link to Mi Home account.

Hard reset is done either through a button on the case or through an app. Let's look at both.

Method 1: Hardware reset (button on the body)

Suitable for all Xiaomi Mi Robot, Viomi and most Dreame models:

1. Turn off the vacuum cleaner (press the power button for 3 seconds).
2. Turn the robot over and find a small hole labeled RESET (usually next to the power button or under the battery cover).
3. Take a paper clip or a toothpick and press the button inside the hole. Hold for 5-7 seconds until you hear the beep.
4. Turn on the vacuum cleaner - it will start the reset procedure (the indicator will flash orange).

For the DreameBot Z10 Pro and Dreame D9 Pro models, the algorithm is different:

1. Turn off the vacuum cleaner.


2. Press the home button and the power button at the same time.




3. Hold for 10 seconds until the red light light lights up.




4. Release - the reset will begin automatically.

Method 2: Program reset (via the appendix)

If the vacuum cleaner is still connected to the Mi Home, you can reset the settings remotely:

1. Open the app and select your vacuum cleaner.
2. Go to Settings → General → Reset settings.
3. Confirm the action (it may be necessary to enter a password from the account).
4. Wait until the process is complete (the robot will beep).

⚠️ Warning: After a hard reset, the vacuum cleaner will return to the default language (usually Chinese or English) and to change the language, you will have to re-attach it to the application and update the firmware.

Resetting settings on popular models: features

Despite the general logic, some Xiaomi models have unique reset nuances, and the table below provides current instructions for the most common vacuum cleaners.

For models with Lidar (for example, Mi Robot Vacuum-Mop P) after reset, the sensor may need to be recalibrated.

1. Put the vacuum cleaner on a flat surface.
2. Turn it on and wait for the lidar to start spinning.
3. Put your hand up to the sensor at a distance of 20-30 cm – the robot must make a sound and complete the calibration.

Frequent mistakes after resetting and how to fix them

Even after a successful discharge, the vacuum cleaner may not work properly, and here are the most common problems and solutions.

• 🔴 Not turned on after reset - check the battery charge (plug it into base for 30 minutes) If the indicator does not burn, there may be a malfunction of the power board.
• 🌐 Does not connect to Wi-Fi – reset your router settings (turn off filtering) MAC-Addresses or try to connect to another network.
• 🗺️ Don’t build a map – update the firmware through the Mi Home app and reboot the robot.
• 🔊 It's constantly beeping, check if the brushes or the wheels are blocked, and it may need to clean the sensors.

If the vacuum cleaner after discharge is not defined in the application, follow the following steps:

1. Remove it from the list of devices in Mi Home (if it is still listed there).
2. Reinstall the app.
3. Connect to a 2.4 GHz Wi-Fi network (Xiaomi robots do not support 5 GHz).
4. Click Add Device → Vacuum → Your model and follow the instructions.

⚠️ Note: If the vacuum cleaner produces an Error 10 or Error 12 error after the discharge, this indicates a problem with the lidar or gyroscope. Self-repair will not help here - diagnostics are required at the service center.

How to restore the vacuum cleaner after resetting: step-by-step setting

After a hard reset, the robot returns to a box-like state, and to return it to a working state, do the following:

1. Account binding: Open Mi Home and click Add Device. Choose Mainland China, which is important for mapping to work properly. Scan. QR-code from the bottom of the vacuum cleaner or enter it manually.
2. Update to firmware: Go to Device Settings → Update to firmware. If a new version is available, install it (the process will take 5-15 minutes).
3. Set up the map: Start cleaning in Map mode (usually activated by a button on the vacuum cleaner or through the app). Wait for the robot to go around the room (don't interrupt the process!). Save the map in the application and set up the cleaning areas.

For models with wet cleaning function (for example, Mi Robot Vacuum-Mop 2 Lite) additionally:

• 💧 Install a water tank and check the tightness of the valve.
• 🧹 Set the intensity of the water supply in the application (section Cleaning Settings).

If the vacuum cleaner still works unstable after setting up, try:

• 🔄 Perform a soft reset again.
• 📶 Reconnect it to another Wi-Fi network.
• 🔧 Reset router settings (sometimes conflict with the vacuum cleaner communication protocol).

FAQ: answers to frequent questions about dumping vacuum cleaners Xiaomi