How to reset the settings on the vacuum cleaner Xiaomi Roborock S5: 3 working ways

Xiaomi Roborock S5

Resetting settings to factory

Mi Home

In this article, you will find three proven reset methods (via the app, physical buttons, and alternative methods), and also analyze when hard reset is needed and when reset is enough. We analyzed user feedback and Roborock technical documentation to make the most accurate instructions - without general phrases and unnecessary warnings. If your vacuum cleaner freezes, does not respond to commands or requires rebound, the following steps will help solve the problem in 5-10 minutes.

Before you start resetting, make sure that the problem is not elsewhere. For example, if the Roborock S5 is not connected to Wi-Fi, check the router first or update the firmware. Reset is a last resort, after which all stored room maps, cleaning schedules and custom settings will be permanently deleted.

1. When you need to reset your settings on the Roborock S5

Not every problem requires a complete reset, but here are the specific cases in which a reset is justified:

🔹 The vacuum cleaner does not respond to commands from the Mi Home app or voice assistant, despite a stable Wi-Fi connection.This may indicate a firmware failure or account data conflict.

🔹 Navigational errors: The robot constantly encounters obstacles it has previously avoided or is lost in familiar rooms, most often due to damage to the stored map.

🔹 Transferring the device to a new owner.Without reset, the previous Mi Home account will remain tied, and the new user will not be able to control the vacuum cleaner through the app.

🔹 After a failed firmware update, if the vacuum cleaner hovers while installing a new version of the software, resetting it will help bring it back to life.

❌ No reset is needed if:

• 🔋 The vacuum cleaner is discharged and does not turn on (charging is enough).
• 📶 Wi-Fi connection problems (check router or change network).
• 🛠️ Mechanical malfunctions (e.g. jammed brushes).

⚠️ Attention: If Roborock S5 It gives you an Error 10 error (a laser rangefinder problem), it doesn't help to reset the settings, and it requires diagnostics or repair of the sensor.

2. Method 1: Reset via the Mi Home application (soft reset)

This is the safest method, because it doesn't affect the firmware, it only deletes user data, which is suitable if the vacuum cleaner is connected to Wi-Fi and responds to commands from the application.

📌 Step-by-step instruction:

1. Open the Mi Home app and select your Roborock S5.
2. Go to Device Settings → General settings → Resetting.
3. Confirm the action by clicking Reset (a password from your Mi Account may be required).
4. Wait for the process to be completed (the vacuum cleaner will sound and restart).

Once reset, the device will be detached from the account and all room maps and cleaning schedules removed, but the firmware and basic parameters (such as the interface language) will remain the same.

Make sure the vacuum cleaner is connected to Wi-Fi|Close all background applications on a smartphone|Check the battery charge (minimum 20%)|Prepare Mi Account data for re-assignment-->

⚡ How long does it take? Usually no more than 2-3 minutes. If the process takes a long time, try a forced reboot (press the power button for 10 seconds).

3. Method 2: Hard reset via buttons

If the vacuum cleaner doesn’t connect to the application or freezes tight, a full reset via physical buttons will help, which returns the device to factory settings, including the firmware (if it was damaged).

🔧 How to perform a hard reset:

1. Turn off the vacuum cleaner by clamping the power button for 5 seconds.
2. Hold the Home and Power buttons for 10-15 seconds at the same time until you hear a beep.
3. Release the buttons – the vacuum cleaner will start the reset process (the indicator will flash orange).
4. After restarting (about 1-2 minutes), the device will be ready for a new setup.

📌 Signs of successful discharge:

• 🔄 The vacuum cleaner emits a double beep.
• 💡 The indicator lights up white (ready to be set up).
• 📱 In the Mi Home app, the device is displayed as Not Connected.

⚠️ Warning: If the vacuum cleaner does not turn on or flashes red after a hard reset, this indicates a hardware malfunction.

Method 3: Alternative methods of discharge

If the standard methods do not work, try the following options:

🔹 Reset via voice assistant (if the vacuum cleaner is connected to Alice or Google Assistant):

Alice, reset the robot vacuum cleaner settings.

❗ It only works if the device responds to voice commands.

🔹 Reset via Roborock App (alternative to Mi Home):

Some users note that in the proprietary Roborock app, the reset option is elsewhere: Device → Settings → Additional → Restore factory settings.

🔹 Reset via Tuya Smart (for firmware with Tuya support):

If your Roborock S5 is stitched with alternative software (e.g., to work with Tuya), the reset is done through the appropriate application. Usually the path is: Device →... → Delete the device.

5 Possible errors after discharge and their solutions

Even after a successful reset, problems can arise, and here are the most common ones and ways to fix them:

🔴 The vacuum cleaner does not connect to Wi-Fi:

• 📶 Check if your router supports 2.4 GHz (Roborock) S5 It doesn't work 5 GHz).
• 🔄 Reboot the router and vacuum cleaner.
• 🔑 Make sure your Wi-Fi password is entered correctly (registration is important!).

🔴 Cannot link the device to your Mi Home account:

• 📱 Update the Mi Home app to the latest version.
• 🌐 Try changing your region in your account settings (for example, China or Singapore).
• 📧 Log out of your account and log in again.

🔴 Vacuum cleaner emits Error 5 (side brush problem):

It's not a reset, but it can come after it.

1. Clean the side brush of the wound hair.
2. Check if it's rotating freely.
3. If the error persists, replace the brush.

💡

If the vacuum cleaner doesn't save a map of the room after the dump, try calibrating the sensors: put it on a flat surface and hold the Spot Cleaning button for 3 seconds. The robot will self-test and recreate the map.

6.How to restore the vacuum cleaner after discharge

Once you've reset the Roborock S5, you'll have to reconfigure it.

1️⃣ Wi-Fi connection:

Launch the Mi Home app, click Add Device, and select Roborock S5. Follow the instructions on the screen. Make sure the vacuum cleaner emits an audible signal when you connect.

2️⃣ Creation of a map of the premises:

Run the cleaning in Full Cleaning mode. The vacuum cleaner will make the map itself, but you can help him:

• 🚪 Close the doors to other rooms so that the robot doesn’t “spray».
• 🪑 Remove small objects from the floor that may interfere with sensors.
• 📏 After creating the map, divide it into zones in the application.

3️⃣ Scheduling:

Go to the schedule and add a convenient time for automatic cleaning, and we recommend choosing days when no one is home (for example, weekdays from 10:00 to 16:00).

4️⃣ Firmware update:

After reset, check for updates in Device Settings → Firmware Update. New versions of the software improve navigation and add features (such as carpet recognition).

💡

If the vacuum cleaner becomes less orientable after reset, perform manual calibration: put it on the charging base, press the Home button for 5 seconds and wait for the beep to be heard, this will reset the sensor data and improve navigation.

7.Frequent questions about the Roborock S5 reset

8 Conclusion: Which Reset Method to Choose

The choice of method depends on the current state of the vacuum cleaner:

• 📱 If the device is connected to Mi Home → Use reset via the application.
• 🔄 If the vacuum cleaner is getting stuck or does not respond → Use hard reset through buttons.
• 🎤 If you have access to a voice assistant → Try Alice's team.

Remember, resetting is a last resort. 80% of the time, the Roborock S5 is solved by restarting, updating the firmware, or cleaning the sensors. If none of the methods worked, check the device for hardware malfunctions (such as damage to the laser rangefinder or battery).

After reset, be sure to update the firmware to the latest version - this will eliminate known bugs and improve the stability of the vacuum cleaner.