Why do I need a reset and when to apply it
Resetting the settings to factory settings on a Xiaomi TV is a radical but effective way to solve most software problems, which brings the device back out of the box by removing all user data, installed apps, and personal settings, most commonly used in three cases:
First, if the TV has started to slow down or freeze after prolonged use, it is due to memory fragmentation, app cache accumulation and system errors, and second, the reset helps to correct the firmware after a failed update or failure during installation of software. And finally, the procedure is mandatory before selling or transferring the device to another user - to delete all associated personal information.
It is important to understand that resetting does not solve hardware problems (such as broken pixels or backlight malfunctions), but can fix software bugs such as:
- ๐ Cyclical reboot of the TV
- ๐บ Absence of image at working sound
- ๐ฎ The remote or incorrect operation of Google Play
- ๐ Problems with sound (distortion, lack of sound on some channels)
Method 1: Reset via system menu (for working TV)
This is the easiest and safest method if the TV turns on and responds to remote commands. TV (including Mi TV 4A/4S/4X/5/5 Pro/Q1/Q2) Android-based firmware TV or PatchWall.
Step instructions:
- Open Settings (cog in the upper right corner of the main screen).
- Go to Device โ Reset and Recovery (on some models, the path may differ: System โ Additional โ Reset).
- Select Resetting or Restore Factory Settings.
- Enter. PIN-code (by default 0000 or 1234 if you have not changed it).
- Confirm the action by clicking Delete Everything.
The process will take 3-7 minutes. The TV will reboot several times, after which the screen of the initial setting will be displayed. On PatchWall models, after reset, you may need to re-assign your Mi Account account to unlock some features.
Make sure the TV is connected to the power supply
Remember the current image/sound settings (take a photo)
Disable external devices (configures, sound panels)
Check the charge of the remote (or connect via USB)
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โ ๏ธ Note: If you used Parental Control, you will have to reset it once you reset it, and all content and viewing time restrictions will be reset.
Method 2: Hardware button reset (for non-working TV)
If the TV doesnโt turn on, hovers on the Xiaomi logo, or doesnโt respond to the remote, hard resetting with physical buttons will help.This method works on all models, including the Mi TV Stick and Mi Box, but requires care.
You'll need:
- ๐ Network cable (TV must be connected to the socket)
- ๐ฑ๏ธ Mouse with USB-port (for navigation if the remote is not working)
- ๐ Paperclip or toothpick (to press the hidden Reset button)
Step-by-step:
- Turn off the TV for 30 seconds, then plug it back in.
- Find the Reset button: On the Mi TV 4A/4S, under the Xiaomi logo on the bottom bezel. On the Mi TV Q1/Q2, side by side, next to the HDMI 1 connector. On the Mi Box, on the back, next to the USB port.
Reset
Android
Recovery Mode
Wipe data/factory reset
| Model TV | Location of the Reset button | Retention time |
|---|---|---|
| Mi TV 4A (32โ55") | Under the logo, to the right of the IR receiver. | 12-15 sec. |
| Mi TV 4S/4X | On the back, next to AV-entrance | 10-12 sec. |
| Mi TV Q1/Q2 (QLED) | Side, under a plastic stub. | 8-10 sec. |
| Mi Box S/4K | On the back, next to HDMI. | 5-7 seconds |
โ ๏ธ Note: On some models (Mi) TV 5 Pro and later) after a hardware reset, you may need to enter an unlock code tied to the Mi Account. If you do not remember your account details, the TV will turn into a brick.
What to do if the Reset button doesnโt work?
Method 3: Reset via Mi Account (remote)
A little-known but useful method is remote reset via a linked Mi Account, which works even if the TV is locked or located elsewhere (for example, if you forgot to unlock it before selling).
Conditions for this method:
- ๐ฑ TV connected to the Internet (via Wi-Fi or cable).
- ๐ Remember the username/password from the Mi Account linked to the TV.
- ๐ Remote management has been activated in the settings.
Instructions:
- Go to account.xiaomi.com and log in.
- In the Devices section, find your TV (e.g. Mi TV 4X 55).
- Click on three dots next to the device and select Find the device.
- In the menu that opens, tap the Erase data and confirm the action.
It can take up to 10 minutes, and when you're done, the TV will reboot and require retuning, and this is especially useful if you've forgotten. PIN-The code or TV is in Demo mode (like a store).
1) Is it connected to the Internet (Wi-Fi indicator should be on).
2) Is Remote Control in Settings disabled (Account โ Data Synchronization).
(3) Have you changed your account password since the last TV link?
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What to do after resetting: setup and recovery
After a successful reset, the Xiaomi TV will start in initial setup mode.
- Choose the language and region (we recommend Russia for the correct operation of Google Play).
- Connect to a Wi-Fi network or via an Ethernet cable.
- Sign in to Google account (required for downloading applications).
- Attach Mi Account (optional, but recommended for synchronization).
- Set up the basic parameters of the image and sound.
To speed up the recovery process, use these tips:
- ๐ฑ Install the Mi Remote app on your smartphone โ it will simplify navigation without a remote.
- ๐ Restore image settings from backup (if you did backup via Settings) โ System system โ Backup).
- ๐ฏ Reset Adaptive Brightness in Settings โ Screen if the colors look unnatural.
If after the reset there are problems with connecting to Wi-Fi or remote control, check:
- Is the firmware updated (go to Settings โ About TV โ System Update).
- Have you lost your network settings (try connecting to another access point)?
- Whether the batteries are working in the remote (or connect it via USB to check).
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After resetting, the TV can slow down for the first 10 to 15 minutes, which is normal. The system indexes the files and optimizes the work. Don't interrupt the process with settings during this period.
Frequent Mistakes and How to Avoid Them
Even when resets are done correctly, users often face problems, and here are the most common mistakes and solutions:
| Problem. | Reason. | Decision |
|---|---|---|
| The TV will not turn on after the reset | The firmware update process has been interrupted | Repeat reset with the Reset button or swipe through USB |
| Requires Mi Account after reset | Find Device Protection Activated | Enter account details or contact support with a check |
| No sound after setting up | HDMI-CEC or SPDIF settings are lost | Check the connectors and reset the sound settings in Settings โ Sound |
| Google Play is not working. | Not logged in to Google account | Reboot the TV and log in again. |
One of the most unpleasant situations is when after resetting the TV asks for the old one. PIN-- A code you don't remember:
- Try the standard combinations: 0000, 1234, 1111.
- If not, reset your PIN through Mi Account (Security โ Devices).
- On PatchWall models, you can reset your PIN via the service menu: hold Menu + Volume Down for 10 seconds.
โ ๏ธ Attention: On Xiaomi TVs with Android 10 firmware+ After 5 failed attempts to enter PIN-The device is locked for 30 minutes. Don't try to find the code, use official reset methods.