Xiaomiβs smart kettles (including the Viomi and Mijia brands) have become an integral part of the smart home ecosystem, allowing remotely boiling water, adjusting temperature, and even integrating with voice assistants. However, sometimes the device starts to malfunction: it does not respond to commands in the Mi Home app, does not detect the temperature correctly or refuses to turn on at all, in such cases, resetting to factory settings is often the only solution.
In this article, we will analyze all possible ways to reset for popular models - from Xiaomi Smart Kettle Pro to Viomi. V-KETTLE1. You will learn how to reset through the app, physical buttons and even manually using the help of the AT-Special attention will be paid to hidden functions of the engineering menu, which are not written in the official instructions, but which can save the device in case of critical errors.
Important: The reset procedure removes all user settings, including stored heating modes, usage history and binding to the Mi Account. If the kettle is synchronized with other Xiaomi devices (such as a smart socket or temperature sensor), they will also have to be reconfigured.
1.When do I need to reset the Xiaomi kettle settings?
Take your time to reset the device when the first malfunction occurs, and in most cases, the problems are solved more easily:
- π The teapot is not turned on through the app β Check Wi-Fi connection, restart router or reinstall Mi Home.
- π‘οΈ Incorrectly determines the temperature β clean the sensor of scale (use citric acid or special means).
- β‘ Disconnect spontaneously β Check the contacts of the stand and the power cable for damage.
- π± Not synchronized with other devices β Update the kettle firmware and app to the latest version.
Resetting is required only in extreme cases:
- π§ After an unsuccessful firmware update (the kettle hovers on the logo or flashes an error indicator).
- π The device is tied to other peopleβs accounts (for example, if you bought a used one and the previous owner did not untidy it).
- π€ The teapot makes a mistake. E1, E2 or E3 (fault codes that are not fixed by standard methods).
- π‘ Unable to connect to Wi-Fi despite multiple attempts (network resetting does not help).
β οΈ Note: If the kettle is physically damaged (for example, after a fall or water hit), resetting will not help.
2. Methods of discharge: from simple to complex
There are three main methods to reset the Xiaomi smart kettle settings: Start with the simplest and move on to the next one if the previous one didn't work.
| Method | Suitable for models | Implementation time | Does it remove the link to the account? |
|---|---|---|---|
| Through the Mi Home app | All models with Wi-Fi support | 1-2 minutes | Yes. |
| Hardware reset (buttons) | Xiaomi Smart Kettle, Viomi V-KETTLE1 | 3-5 minutes | Yes. |
| Manual discharge (AT-team) | Models with debugging port (for example, Pro-versions) | 10-15 minutes | Yes, + net-drop |
Let us consider each method in detail.
Reset via Mi Home app (the safest way)
If the kettle is connected to the application and responds to commands, use a software reset:
- Open Mi Home and select your kettle from the device list.
- Go to Device Settings β General β Reset settings.
- Confirm the action (it may be necessary to enter a password from your Mi Account).
- Wait for the process to be completed (the kettle will restart and emit an audible signal).
Once reset, the device will automatically disconnect from Wi-Fi and be ready to reset.This method is suitable for most models, including Xiaomi Smart Kettle Pro and Viomi. V-KETTLE1.
β οΈ Note: If the app does not have Settings Reset, upgrade Mi Home to the latest version.
Update Mi Home to the latest version|
Connect the kettle to charging (the battery should not run out during the process)|
Make sure your device is connected to Wi-Fi|
Remember or take pictures of the current settings (heating modes, timers)-->
Hardware reset (buttons on the shell)
If the kettle doesn't respond to the app or connects to Wi-Fi, use physical buttons. The instructions are suitable for most Xiaomi and Viomi models:
- Turn off the kettle from the net (remove the plug from the socket).
- Press and hold the on button (or touchpad if there are no buttons) for 10-15 seconds.
- Without releasing the button, connect the kettle to the network.
- Keep holding the button for another 5-7 seconds until you hear a double beep or see the light flashing.
- Release the button, reset is started. Wait for the reset (may take up to 2 minutes).
On some models (for example, Viomi) V-KETTLE1) Instead of the power button, you use a combination of touch buttons. See the exact sequence in the user manual.
If the kettle does not turn on after reset, check:
- π Connect to an outlet (try another cable or outlet).
- π Battery status (if the model with a battery, for example, Xiaomi Smart Kettle Pro).
- πΆ Availability of firmware updates (sometimes a reset requires a subsequent update).
π‘
If the kettle is continuously squeaking after reset, it may indicate a temperature sensor error, try to clear the sensor contacts of scale or contact the service center.
Manual discharge through AT-Teams (for advanced teams)
This method is suitable for models with a debugging port (for example, Xiaomi Smart Kettle Pro with a connector). UART). It requires special equipment and knowledge, but allows you to reset the settings even in case of critical firmware errors.
You'll need:
- π₯οΈ Computer with PuTTY or Screen installed (for Linux/Mac).
- π USB-to-TTL adapter (e.g., USB-to-TTL adapter, CP2102).
- π§ Screwdriver for disassembling the body (carefully so as not to damage the seals!).
Procedure:
- Disconnect the kettle from the network and disassemble the case to access the board.
- Connect USB-to-TTL to your contacts TX, RX and GND (The connection depends on the model).
- Launch the terminal and connect to the port at 115,200 baht.
- Enter the reset command: AT+RESET=FACTORY
- Wait for an answer. OK And turn off the adapter.
- Collect the kettle and connect to the network.
β οΈ Attention: Incorrect USB-to-TTL connection can cause the board to fail.If you are not sure about your actions, contact the service center.
What to do if the kettle does not respond to AT-team?
3. Frequent errors in resetting and how to avoid them
Even a simple reset procedure can go wrong, and here are the most common mistakes and ways to fix them:
| Mistake. | Reason. | Decision |
|---|---|---|
| The kettle is not dropped through the app | Older version of Mi Home or firmware | Update the app and firmware of the kettle |
| After the reset, the kettle does not turn on. | Failure of power during the process | Repeat the reset, making sure the voltage is stable |
| The teapot makes a mistake. E1 post-discharge | Temperature sensor damaged. | Clean the sensor or replace it. |
| Cannot connect to Wi-Fi after resetting | Failure of the Wi-Fi module | Reset your router settings or use a different Wi-Fi |
If the kettle after reset behaves unstable (for example, spontaneously turns off or does not heat the water), follow the following steps:
- Check the integrity of the network cable and the backrest contacts.
- Update the firmware through the Mi Home app (if available).
- Reset again, but through the hardware buttons.
- If the problem persists, contact the service center - the control fee may be faulty.
1. Delete the app cache.
2. Change region in the Mi Home settings (e.g., "China").
3. Use another Mi Account to set up your initial setup.-->
Resetting specific models: nuances and differences
Despite the general principles, each model of Xiaomi smart teapot has its own characteristics.
4.1. Xiaomi Smart Kettle Pro (SKV4017CN)
This model supports double reset:
- π Soft reset (keeps Wi-Fi binding): press the power button for 5 seconds.
- π§ Hard reset (full reset): Press the button for 15 seconds, then connect to the network.
After a hard reset, the kettle will emit three beeps, which is a confirmation of a successful reset. If there were no signals, repeat the procedure.
4.2. Viomi V-KETTLE1
This model has a touchpad instead of physical buttons.
- Touch and hold the touch button for 10 seconds.
- Without letting go of your finger, connect the kettle to the net.
- Hold for another 5 seconds until the indicator flashes red.
If the indicator flashes blue, it means a reset error. In this case, repeat the procedure or use the AT-team.
4.3. Mijia Electric Kettle (MDJ01CM)
The most capricious model in terms of resetting. It often requires multiple attempts.
- Turn the kettle off the net.
- Press the power button and, without letting go, connect to the network.
- Hold the button for 20 seconds (up to double signal).
If the reset does not pass, try connecting via Mi Home in manual mode:
- In the app, select Add Device β Teapot β I don't see the indicator.
- Follow the instructions on the screen (it may be necessary to enter code from the sticker at the bottom of the kettle).
5. What to do after the discharge?
Resetting is only half the battle. Now you have to reset the kettle.
Connect the kettle to the network and wait for initialization|
Install or update the Mi Home app|
Add the device to the app (select the model manually if autodetermination doesnβt work)|
Connect the kettle to Wi-Fi (use 2.4GHz, 5GHz is not supported!)|
Set up heating modes and timers|
Tie the kettle to other smart home devices (like a smart socket)-->
If the kettle does not connect to Wi-Fi after resetting:
- πΆ Check that the router is operating in mode. 802.11 b/g/n (not ac or ax).
- π Turn off the router's filtering settings by MAC-address.
- π± Reboot the router and kettle at the same time.
- π Try using a mobile hotspot instead of home Wi-Fi.
If the kettle is connected but does not respond to commands:
- π Reboot the device (unplug the network for 30 seconds).
- π² Reinstall the Mi Home app.
- π§ Check if antivirus or firewall blocks connection to Xiaomi servers.
6. Alternative methods if the discharge did not help
If none of these methods worked, try the following options:
6.1. Flashing through USB (port-model)
Some models (for example, Xiaomi Smart Kettle Pro) allow you to update the firmware through the USB-For this purpose:
- Download the latest firmware from the official Xiaomi website (support section).
- Unpack the archive and copy the.bin file to the flash drive (format) FAT32).
- Connect the flash drive to the kettle (the port is usually located on the stand).
- Press the reset button for 10 seconds and the update will start.
It can take up to 10 minutes. Don't unplug the kettle from the net!
6.2. Contact the service centre
If the kettle:
- π₯ Not included at all (no indication).
- π₯ Sparkling or smelling of a burn.
- π΅ Does not respond to any resetting methods.
Do not try to repair it yourself. Contact an authorized Xiaomi service center. In Russia and CIS countries, this can be done through:
- π Official website mi.com/ru/service.
- π Partner shops (for example, Svyaznoy, M. Video, Eldorado).
- π§ Unofficial services (check reviews before contacting!).
The cost of repairing a Xiaomi kettle is usually 1,500-4,000 rubles, depending on the malfunction.If the device is warranted, repairs will be free.
7.How can we avoid problems in the future?
To avoid having to reset your settings again, follow these guidelines:
- π Use a stable power supply: connect the kettle through a network filter to avoid voltage spikes.
- π‘ Update your firmware: Check for updates in Mi Home at least once a month.
- π§Ό Clean scale regularly: use special means or citric acid (1 tbsp. spoon per 1 liter of water).
- π Do not share access: Do not transfer the management of the kettle through Mi Home to third parties.
- π± Keep an eye on your account: If you are selling a kettle, be sure to untie it from your Mi Account.
If the kettle is used in a smart home system, set up a backup power supply (for example, via the Xiaomi Power Strip) to help avoid failures when power outages.
π‘
Xiaomi teapots are sensitive to water quality.Use filtered or bottled water to extend the life of the heating element and sensors.