Reset Xiaomi Mi Robot Vacuum to factory settings: a detailed guide with photos and videos

Why you need to reset the robot vacuum cleaner Xiaomi and when to use it

Xiaomi Mi Robot Vacuum (including Mi Robot Vacuum-Mop 2 Lite, Mi Robot Vacuum-Mop P and Mi Robot Vacuum-Mop 2 Pro) is a smart device that can malfunction over time. Resetting to factory settings helps solve most software problems, but it's important to understand when it's really needed and when simpler methods can get by.

The main reasons for a complete reset are: the device does not connect to Wi-Fi after repeated attempts, hanging during the mapping stage (the robot spins in place or does not build a map), firmware update errors, and before transferring the vacuum cleaner to a new owner. However, if the problem is due to mechanical malfunctions (for example, the brush does not rotate or the turbine does not work), the reset is unlikely to help - repair is required.

The reset procedure deletes all stored data:

• 🗺️ Maps of premises and cleaning areas
• 🔄 Individual settings (suction power, schedule, voice commands)
• 📶 Connect to Wi-Fi and Mi Home account
• 🔒 Updates to the firmware (the device will return to the factory version)

After resetting the vacuum cleaner will be "like new" - it will have to be configured from scratch.

Method 1: Reset via Mi Home (the safest method)

If the robot vacuum cleaner is still connected to the Mi Home app and responds to commands, use a software reset, which minimizes the risk of errors and is suitable for most models, including the Mi Robot Vacuum-Mop 2 Ultra and Mi Robot Vacuum-Mop E10.

Step-by-step:

1. Open the Mi Home app and go to your vacuum cleaner page.
2. Tap the three-point menu (⋮) top-right.
3. Select Device Settings → General Settings → Resettings.
4. Confirm the action by entering the password from the Mi Account (if required).
5. Wait for the process to be completed (the robot will sound and restart).

The process takes 2-5 minutes. After rebooting, the indicator on the vacuum cleaner will flash orange - this is a signal for a successful reset.

Charge the vacuum cleaner at least 50% | Connect to stable Wi-Fi |Close all background apps on the phone |Make sure the robot doesn't clean-->

An important nuance: on some firmware, the option "Reset settings" may be called "Reset factory settings" or "Reset to Factory." If there is no such section on the menu, update the Mi Home app to the latest version.

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Before resetting, take screenshots of the settings in Mi Home (scheduling, cleaning areas, suction power) and save time when resetting.

Method 2: Hardware reset buttons on the case (if there is no access to the application)

If Xiaomi’s robot vacuum cleaner doesn’t connect to the Mi Home or freezes during the boot phase, use physical buttons.This method works on all models, including the Mi Robot Vacuum 1S, Mi Robot Vacuum-Mop Essential and Mi Robot Vacuum-Mop Pro.

Algorithm of action:

1. Turn off the vacuum cleaner by pressing the power button for 3-5 seconds (until the indicator goes out).
2. Hold two buttons at the same time: 🔄 Power button (on/off) 🏠 Home button (with the icon of the house)

Hold them for 10-15 seconds until you hear a voice message in Chinese or English: "Reset to factory settings."

white and orange

It takes up to 2 minutes. If after 20 seconds of retention nothing happens, check the battery power - at a level below 20%, the reset may not work.

⚠️ Warning: Do not interrupt the reset process even if the indicator is gone.Premature power outage can damage the firmware, and the vacuum cleaner will stop turning on. USB-C Port (only for experienced users).

Method 3: Reset via USB-C port (for power users)

This method is used in extreme cases when the first two methods did not work, or if the Xiaomi robot vacuum cleaner does not turn on at all, the procedure will require a computer with ADB drivers installed and a USB-C cable (usually comes with a vacuum cleaner).

Instructions:

1. Download ADB Tools and unpack the archive.
2. Connect the vacuum cleaner to your computer via USB-C, holding the power button for 10 seconds (to go into firmware mode).
3. Open the command prompt (cmd) in the folder with ADB and type: adb devices If the device is determined, run the reset command: adb shell am start -n com.xiaomi.mirobot/com.xiaomi.mirobot.settings.FactoryResetActivity
4. Wait until the robot is finished (the robot will restart automatically).

This method is suitable for models based on Android Things (for example, Mi Robot Vacuum-Mop 2 Pro). For older models (for example, Mi Robot Vacuum 1), another command may be required.

⚠️ Attention: Misuse of the right ADB If you are not sure about your actions, contact the Xiaomi service center. In Moscow and St. Petersburg, official centers are in each district, you can find the addresses on the website. mi.com/ru/service.

What to do after resetting: initial setup

After a successful reset, Xiaomi's robot vacuum cleaner will return to the "out of the box" state.

1. Connect to Wi-Fi: 📱 Open Mi Home and click Add Device (+). 🔍 Select the model of the vacuum cleaner from the list (if not, update the application). 📶 Connect to the robot’s temporary Wi-Fi network (type name) MiRobot_XXXX). 🔑 Enter a password from your home network.

Update firmware:

After connecting to the Internet, check for updates in Settings → Software Update. Install only stable versions (avoid beta firmware if you are not sure of their reliability).

Set up a room map:

Start the first cleaning in Map mode, and the robot will go around all the rooms and build a plan, and then mark the cleaning areas, virtual walls, and no-go zones in the app.

A critical mistake many users make is ignoring the firmware update after a reset, which leads to repeated crashes, as the old version of the software may contain bugs that caused you to make the reset.

Common Resetting Mistakes and How to Avoid Them

Even when following the instructions, users often encounter problems, and here are the most common mistakes and solutions:

• 🔋 Reset interrupted due to battery discharge: Charge the vacuum cleaner to 100% before the procedure.If the reset has already interrupted, connect the robot to the charging station for 1 hour, then try again.
• 📡 Vacuum does not connect to Wi-Fi after reset: Make sure your router is running at 2.4GHz (Xiaomi robots do not support 5GHz).If the problem persists, change the type of network encryption with WPA3 on WPA2-PSK.
• 🔊 No audio reset confirmation: Check if the vacuum cleaner is switched off (Mute button on the case). If there is no sound even at maximum volume, it may be damaged speaker - it does not affect functionality, but requires repair.
• 🔄 The robot got stuck after reset: Turn it off for 10 minutes, then turn it back on. If the freeze is repeated, reset again or contact the service.

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If the vacuum cleaner is unstable after the discharge (for example, it does not build a map or does not respond to commands), the problem is likely to be in the hardware, in which case the reset will not help - you need a diagnosis in the service center.

How to save settings before reset (if you have access to the application)

If you are dropping the vacuum cleaner not because of critical errors, but, for example, before selling, you can save the current settings to quickly restore them later.

1. Take screenshots of all screens in Mi Home: 📸 Cleaning schedule (Schedule Cleaning tab) 🗺️ Map of the room with marking of zones ⚙️ Individual settings (suction power, mop humidity, voice alerts)

Some firmware has the option of exporting a.json card, which can be saved to your phone or to the cloud and then imported back after reset.

Write down your Wi-Fi network name and password so you don’t have to search for them again.

Restriction: Voice settings and some cleaning options (such as room order) will only be saved if you use the same Mi Account after you reset.

FAQ: Frequent questions about resetting Xiaomi Mi Robot Vacuum