How to reset Xiaomi Vacuum Mop to factory settings: 3 proven ways

Xiaomi Vacuum Mop Robot Vacuum Mop (including models) 1C, 2 Pro, P10 Others may eventually start to work with failures: loses contact with the application, builds the map incorrectly, ignores commands or requires a reset before selling. Returning the device to the factory settings is a radical but effective way to eliminate software errors, remove the binding to the Mi Home account or prepare the gadget for transfer to a new owner.

However, the procedure has nuances: an incorrect reset can lead to loss of functionality (for example, failure to sync with the base) or even lock the device through the Xiaomi cloud. In this article, we will present 3 official reset methods (via the application, physical buttons and alternative methods) and instructions for recovery after reset. + mop where the reset affects additional wet cleaning sensors.

If your Xiaomi Vacuum Mop is a mistake 5-02-3001 (card problem), doesn't respond to voice commands or requires authorization after a firmware update — factory reset is often the only solution. But before you get started, check if a more gentle method: rebooting the device (holding the power button) will help. 10 seconds) or reconnect to Wi-Fi.

1.Reset preparation: what to do before the procedure

Reset removes all user data: stored room maps, cleaning schedules, suction/hydration settings, binding to your Mi Home account. To avoid problems after the procedure, follow a few steps:

✅ Save the maps of the premises. If you plan to use the vacuum cleaner further, export the maps through the app:

1. Open Mi Home → Choose your Xiaomi Vacuum Mop.
2. Go to Settings. → Map.
3. Click on the icon... (three dots) → Save the map.

The file with the.map extension will be saved to the Xiaomi cloud, and can be downloaded back after reset (if the device is linked to the same account).

✅ Check firmware version. Outdated software can cause errors when reset. Update firmware through Settings → Update in the application. Up-to-date versions for popular models:

✅ Untie the device from your account (if you plan to sell a vacuum cleaner), which will prevent problems for the new owner:

1. At Mi Home, go to Profile → Settings → Devices.
2. Find your Vacuum Mop and click Delete Device.

⚠️ Warning: If the vacuum cleaner is linked to a Mi Home account with two-factor authentication (2FA), After resetting, you will need to re-bind SMS-code or use backup codes.

2. Method 1: Reset via the Mi Home app (recommended)

The safest method is to use the official app, which is suitable for all Xiaomi Vacuum Mop models, except for devices with damaged firmware (if the vacuum cleaner does not turn on or connect to Wi-Fi).

Step-by-step:

1. Open Mi Home and select your vacuum cleaner.
2. Go to Settings → General → Reset settings.
3. Confirm the action by clicking Reset (you will need to enter a password from your Xiaomi account).
4. Wait for the process to be completed (the vacuum cleaner will sound and restart).

Advantages of the method:

• 🔄 Keeps the database binding (if the device is not deleted from the account).
• 📱 Automatically updates the firmware after resetting.
• ⚡ Faster than hardware reset (takes up) ~2 minutes).

⚠️ Warning: If the vacuum cleaner does not appear in the Mi Home device list after reset, check if it is blocked by an antivirus or a computer. VPN. Try reconnecting to Wi-Fi at 2.4GHz (5GHz not supported).

Method 2: Hardware reset (buttons on the body)

If the vacuum cleaner is not connected to the application or is getting stuck in update mode, use physical buttons.The method works for all Xiaomi Vacuum Mop models, but requires accurate retention time.

Instructions:

1. Turn off the vacuum cleaner (hold the power button for 3 seconds until the indicator goes out).
2. Press and Hold at the Same Time: Power button (⏻) Home button (🏠) or Spot Cleaning (🎯) — model-wise.

10-15 seconds

Release the buttons - the vacuum cleaner will begin the reset process (takes up) ~3 minutes).

For models with touch buttons (for example, Xiaomi Vacuum Mop 2 Pro):

• 🔘 At the same time, touch and hold the food and cleaning mode.
• 🕒 Retention time: 20 seconds (before the beep).

How to know if the reset was successful:

Battery charge > 20%|Vacuum is disconnected from the charging station|There are no magnetic tapes or obstacles nearby.|The buttons are not stuck (cleaned of dust)

-->

Method 3: Alternative methods (for experienced users)

If standard methods fail (e.g., a vacuum cleaner is blocked after a failed upgrade), you can try advanced methods, which require technical skills and can lead to loss of warranty.

🔧 Dumping through ADB (debugging-model):

Some versions of Xiaomi Vacuum Mop (e.g. prototypes or developers) support connectivity. ADB. For that:

⚠️ Risks: The wrong team can lead to loss IMEI Or sensor failure, only use if you're confident in your actions.

🔄 Reset via Mi Cloud (if vacuum cleaner is stolen or lost):

If your device is linked to your Mi Home account but is not physically available, you can remotely reset it via the Mi Cloud web version:

This will remove the binding, but will not return the factory settings - the vacuum cleaner will remain in the state of "not configured".

💡

If the vacuum cleaner doesn’t connect to Wi-Fi after the dump, try changing the region in Mi Home to China, which sometimes solves problems with Xiaomi servers in other countries.

5.What to do after resetting: setting from scratch

After a successful discharge, the vacuum cleaner will return to a "out of the box" state.

1. Link to Mi Home account: 📱 Open the app and click Add the device → Robot vacuum cleaner. 📶 Connect to the vacuum cleaner access point (type name) Xiaomi_Vacuum_XXXX). 🔄 Return to Mi Home and follow the instructions.

Update firmware:

Settings → Software Update

Recover the maps:

Settings → Map. → Imports

🔋 Calibration of sensors: After reset, it is recommended to perform calibration:

1. Place the vacuum cleaner on a flat surface (such as a floor without carpets).
2. In the app, go to Settings → Additional → Calibration of sensors.
3. Follow the voice prompts (the vacuum cleaner will make several forward/backward movements).

🔊 Mistake: The vacuum cleaner does not make sounds after resetting.

This could indicate a firmware failure.

1. Connect the vacuum cleaner to the charging station and leave for 1 hour.
2. Press and hold the power button for 20 seconds (forced reboot).
3. If it does not help - contact the service center (maybe the motherboard is damaged).

💡

If the vacuum cleaner requires “activation” or shows an error 10-00-1000, This means that the device is tied to another region in Mi Home, so you can change region to China or Europe in your account settings.

7.Reset before sale: how to completely delete your data

If you sell or transfer the vacuum cleaner to another person, it is not enough to simply reset the settings, but you must ensure that all personal data is deleted, including:

• 📍 History of room maps (may include layout of your apartment).
• 🔑 Link to Mi Home account (new owner will not be able to use vacuum cleaner).
• 📅 Cleaning schedules (may include information about your schedule).

Step-by-step instructions for safe transmission:

1. Perform reset by one of the methods described above.
2. Remove the device from Mi Home: Open the app → Profile → Settings → Devices. Find the vacuum cleaner and press Delete.

Xiaomi

.

Format the memory card

⚠️ Important: If the vacuum cleaner was linked to an account in a Chinese region, the new owner will not be able to connect it without changing the region.

8.When resetting does not help: hardware malfunctions

If you've had problems after the reset, it's probably a hardware breakdown.

• 🔋 Vacuum does not hold charge (battery worn out).
• 🤖 Moves in a circle or does not respond to obstacles (a gyroscope or sensor failure).
• 💦 Does not spray water (closure in the humidification system).
• 🔊 constantly beeping or not making sounds (driver malfunction).

In such cases, the reset is useless – repair or replacement of parts is required. Contact an authorized Xiaomi service center or check the warranty (usually 12 months from the date of purchase).

🛠️ Self-diagnosis:

If you decide to repair the vacuum cleaner yourself, consider:

• 🔧 Parts for Xiaomi Vacuum Mop can be ordered on AliExpress or in official Xiaomi stores.
• 📼 See YouTube for video disassembly instructions (Xiaomi Repair or Robot Vacuum channels) DIY).
• ⚠️ Disassembly will void the warranty (if it is still valid).

FAQ: Frequent questions about resetting Xiaomi Vacuum Mop