Xiaomiβs robot vacuum cleaner has become an indispensable cleaning assistant, but sometimes it gets lost: the device starts to βglutβ, loses communication with the application or moves along a chaotic route. 80% of these cases help reset to factory settings β a procedure that returns all parameters to their original values. However, the wrong actions can lead to complete loss of communication with the device or calibration errors of sensors, so it is important to follow the exact instructions.
In this article, we will discuss all the current methods of resetting for models Mi Robot Vacuum, Mi Robot Vacuum-Mop, Dreame (including DreameBot). D9/Z10 Pro and other brand lines: you will learn how to reset through physical buttons, mobile applications or voice assistant commands, and what to do if the vacuum cleaner does not respond to standard methods. LDS-Lidar and laser sensors β their calibration after reset requires special attention.
When you need to reset the vacuum cleaner Xiaomi to factory settings
Resetting is a last resort when other diagnostic methods have failed, and these are typical situations where the procedure is justified:
- π The vacuum cleaner loops on one site, ignoring the rest of the area.
- π± Mi Home or Dreame app shows offline device error, even though vacuum cleaner is on and connected to Wi-Fi.
- π After a firmware update, the device does not hold the route or incorrectly detect obstacles.
- π Voice commands ("Clear the room") are either error-proof or unrecognized.
- π« Vacuum cleaner blocked after failed attempt to change region in app.
Before you start resetting, check:
- Battery charge (must be at least 20% - otherwise the device may turn off in the process).
- Internet connection stability (if reset is performed via an application).
- No mechanical damage (for example, jammed wheels or brushes).
β οΈ Warning: Reset removes all stored room maps, cleaning history and individual suction settings. If the vacuum cleaner is linked to multiple Xiaomi accounts, you will need to re-authorize after the procedure.
Method 1: Reset via buttons on the body (for all models)
This is a versatile method that works even if the vacuum cleaner is not connected to Wi-Fi or the app does not see the device, and the instructions are suitable for most models, including the Mi Robot Vacuum 1S, Mi Robot Vacuum-Mop 2 Pro, DreameBot D9 and others.
Algorithm of action:
- Turn off the vacuum cleaner with a long press on the physical power button (usually 3-5 seconds).
- Hold two buttons at the same time: π Power button (on/off). π Back button to base (with the image of the house).
10-15 seconds
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2-3 minutes
For models with touch buttons (for example, Xiaomi Mi Robot Vacuum-Mop P):
- π At the same time, touch and hold the food and home areas".
- π Retention time increases to 20 seconds β wait for vibration or sound confirmation.
Make sure the vacuum cleaner is charged (at least 20%)
Disconnect from the base (if connected)
Find the "Food" and "Home" buttons on the case
Prepare a screwdriver (for models with recessed buttons)-->
β οΈ Attention: On the vacuum cleaners of the Dreame series Z10 Pro and D9 Pro after reset may require recalibration of the laser sensor. To do this, after turning on, place the device on a flat surface and wait for the process to be completed (the indicator will flash green).
Method 2: Reset via Mi Home or Dreame
If the vacuum cleaner is connected to Wi-Fi and displayed in the application, use a software reset, which is safer because it allows you to save some data (for example, cleaning history) or perform a partial reset (network settings only).
Instructions for Mi Home:
- Open the app and select your vacuum cleaner from the list of devices.
- Go to Settings β General β Reset settings.
- Select the type of reset: π Resetting network settings β only removes Wi-Fi data. π Full reset - returns all parameters to the factory.
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For the Dreame app, the path is different:
Device Profile β Badge "βοΈ" β Additional settings β Factory ResettingFeatures of the program reset:
- β³ The process takes 1-5 minutes (the vacuum cleaner will restart automatically).
- π± After resetting, the device will unplug the account - you will need to reconnect.
- π If the vacuum cleaner has not restarted, check the internet connection and try again.
| Model vacuum cleaner | Supported type of reset in Mi Home | Time of procedure |
|---|---|---|
| Mi Robot Vacuum 1S | Complete, networked | 2-3 minutes |
| Mi Robot Vacuum-Mop 2 Pro | Full, network, card reset. | 3-4 minutes |
| DreameBot D9 | Complete (via Dreame only) | 1-2 minutes |
| Xiaomi Mi Robot Vacuum-Mop P | Full, sensor reset. | 4-5 minutes |
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If the vacuum cleaner doesnβt connect to Wi-Fi after the dump, try changing the region in the Mi Home app to China (even if youβre not in China), which often solves problems with authorization servers.
Method 3: Reset via voice commands (for models with Alice or Google Assistant)
Some Xiaomi vacuum cleaners (such as the Mi Robot Vacuum-Mop 2 Lite) support voice assistant reset, which is convenient if physical buttons are not available or unresponsive.
How to do this:
- Activate the voice assistant (OK, Google or Alice).
- Say the command: π€ "Reset the vacuum cleaner settings [device name] to the factory". π€ "Return the vacuum cleaner [name] to standard settings".
Confirm the action by voice or through a notification in the app.
Limitations of the method:
- π It only works if the vacuum cleaner is connected to the same account as the voice assistant.
- πΆ Requires a stable Internet connection (otherwise, the team will not reach the servers of Xiaomi).
- β Not supported on devices without a 5GHz Wi-Fi module (e.g. Mi Robot Vacuum 1).
What to do if the voice command does not work?
What to do if the vacuum cleaner is not discharged
If neither of these methods worked, the problem could be a hardware failure or a firmware lock.
- Check the power: π Connect the vacuum cleaner to the charging base for 10-15 minutes, even if the indicator shows a charge. π Try another charger (sometimes a problem in the power supply).
- Update the firmware: π± In the Mi Home app, check for updates in the Settings section β Update of the PO. π₯οΈ If the update is hanging, download the firmware manually from the Xiaomi site and install through SD-card (for models with support).
Reset the router settings:
- π‘ Sometimes the vacuum cleaner doesn't reset due to a conflict with the network.Reboot the router or temporarily turn off the firewall.
If the vacuum cleaner stuck on the logo after resetting:
- π Wait 10-15 minutes β sometimes the first download takes a long time.
- π Remove the battery for 30 seconds (if the model allows you to disassemble the body).
- π Contact Xiaomi with the model and error code (if any).
β οΈ Attention: On the vacuum cleaners of the Dreame series L10 and W10 After a failed reset, it may be necessary to reflash through USB-This requires a Type-C cable and a PC with DreameTool (download on the forum). 4PDA).
Calibration after reset: why it matters
Once you return to the factory settings, the vacuum cleaner loses all the calibration data of the sensors, which can lead to:
- π€ Chaotic movement around the room (the device does not remember the boundaries).
- π« Incorrectly identifying obstacles (e.g., encountering furniture).
- π Falling suction power (if turbosetting is lost).
How to perform calibration:
- Place the vacuum cleaner on a flat surface (such as a floor without carpets).
- Turn it on and wait until the indicator flashes green (on models with LDS-lidar) or blue (on models with laser sensors).
- Run the test cleaning through the application by selecting the "Mapping" mode.
- After completion, check the saved map β if the contours of the room are blurred, repeat the calibration.
For models with a gyroscope (e.g. Mi Robot Vacuum 1):
- π Rotate the vacuum cleaner manually to 360Β° 2-3 times β this helps the orientation sensor to learnΒ».
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Calibration of the sensors must be performed every time after reset, otherwise the vacuum cleaner will work with errors. On models with LDS-lidar (for example, DreameBot Z10 Pro), ignoring this step can lead to failure of the laser due to improper focusing.
Frequent Mistakes and How to Avoid Them
Users often make mistakes that make the reset process more difficult or lead to new problems.
| Mistake. | Effects of consequences | How to fix it |
|---|---|---|
| Low charge discharge (<10%) | The vacuum cleaner is turned off in the process, the firmware is damaged | Charge to 100% or connect to the base |
| Interrupting the process (switching off power) | The device does not turn on or load in emergency mode | Repeat the reset by holding the buttons longer (up to 20 seconds) |
| Resetting without decoupling from the account | The device remains tied to the old owner | Log in to your old account and remove the vacuum cleaner manually |
| Use of informal firmware | Locking the device with Xiaomi servers | Return the stock firmware through Mi Home |
Additional recommendations:
- π Before reset, take a picture of the current settings in the application (suction power, cleaning schedule).
- π If the vacuum cleaner does not respond to buttons, try to reset it through mode. DFU (You have to connect to it for that. USB And use the MiFlash software).
- π οΈ On models older than 2019 (such as Mi Robot Vacuum 1), battery replacement may be required after reset β over time, they lose capacity and the device does not pass initialization.