How to reset Mi Cloud on Xiaomi, if you forgot the password: all the ways of 2026

Why resetting Mi Cloud without a password is a difficult task

Forgot the Mi Cloud password and can’t unlock Xiaomi? This problem is familiar to thousands of users who face account locks after resetting, buying a used phone, or a long break in use. Xiaomi links the device to a Mi Account account at the hardware level — even after a hard reset, the phone may require login and password to be activated.

Unlike Google Accounts, which can be bypassed by FRP Bypass, Mi Cloud Protection is integrated into firmware and bootloader, which means that standard reset methods (such as Recovery Mode) often don’t work, but there are legal and informal ways to unlock, from appealing to support Xiaomi to using engineering modes and using the same. ADB-In this article, we will discuss all the current methods. 2026 Years, including those that are running on the latest versions MIUI 14/15.

It's important to understand that some methods require an unlocked bootloader, technical skills, or even soldering work. If you're a beginner, start with the simplest options, which are described in the first sections.

Method 1: Officially reset via Mi Cloud

The safest method is to use the access recovery function on the official Xiaomi website, which is suitable if:

• 📧 You have access to an email or phone linked to your account.
• 🔄 Remember a backup email or phone number to recover.
• 🛡️ Account not blocked for suspicious activity.

Instructions:

1. Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
2. Enter the email or phone attached to your account.
3. Select the confirmation method: code for email/SMS or answer to the control question (if it has been established).
4. Create a new password and save it in the password manager (like Bitwarden or the other one). 1Password).

If you don’t remember the attached email/phone, try:

• 🔍 Check your email history for Xiaomi or Mi Account.
• 📱 Look in. SMS-archive on the old phone (if available).
• 🖥️ Use Google Dashboard (myaccount.google.com/permissions), to find related services.

⚠️ Note: If an account was created through Facebook or Google, it can only be restored through these services. Xiaomi does not provide alternative ways for social networks.

Method 2: Unlocking with Xiaomi Support

If the official reset doesn’t work, the next step is to contact customer support. Xiaomi can remove the device’s link to the account when providing proof of ownership.This method works even for locked phones, but requires patience (answer can take up to 7 days).

What needs to be prepared:

• 📄 Check or purchase invoice (if the phone is new).
• 📱 Photo of a box with a serial number (IMEI and S/N It must match the data on the phone).
• 🆔 Screenshot of the lock screen with IMEI (dial *#06# in an emergency call).
• 📧 Email to which the account is linked (if you remember).

How to apply:

1. Go to the support page: mi.com/global/support.
2. Choose Mi Account. → Unlock Device.
3. Fill out the form, attach photos and send a request.
4. Wait for an email response (usually 3-5 business days).

⚠️ Note: If the phone was purchased from hand and the previous owner did not untie the Mi Account, Xiaomi support will refuse to unlock).

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If Xiaomi support ignores your requests, try tweeting Xiaomi or the Mi Community forum. Sometimes it speeds up the process.

Method 3: Reset via Fastboot (for unlocked bootloader)

If the bootloader on your Xiaomi is already unlocked, you can reset the Mi Cloud via Fastboot mode.This method works on most models (Redmi Note). 10/11/12, POCO X3/X4, Mi 11/12/13), It requires a PC and Mi Flash Tool.

What you need:

• 🖥️ Windows computer 10/11.
• 🔌 Cable USB (preferably original).
• 📦 Archive with firmware for your model (download from the official website).
• 🛠️ Mi Flash Tool (last version).

Step-by-step:

1. Turn off the phone and press Volume Down + Power to log into the Fastboot.
2. Connect the device to the PC.
3. Launch the Mi Flash Tool, press Select and select the folder with the unpacked firmware.
4. At the bottom, select Clean All (Full Reset) mode.
5. Press Flash and wait until it is completed (5-10 minutes).

Once rebooted, the phone will be like new, without being tied to the Mi Cloud.

• ⚠️ All data will be permanently deleted.
• ⚠️ On some models (Redmi Note 9 Pro, POCO F3) You may need to log in to the Mi Flash Tool (developer account required).
• ⚠️ If the bootloader is blocked, this method will not work.

Download the right firmware for your model|Install Xiaomi drivers on PC|Unlock the bootloader (if not already done)|Save important data from your phone (it will be deleted)|Charge your phone at least 50 times%-->

Method 4: Bypassing the Mi Cloud through ADB (power-user)

If Fastboot doesn’t help or the bootloader is blocked, you can try to delete Mi Account via the Fastboot. ADB (Android Debug Bridge. This method works on some versions MIUI (mostly MIUI 12), but requires an on-set USB Debugging.

Preconditions:

• 🔧 The phone should be enabled Developer Mode and Debugging USB.
• 🖥️ PCs are installed. ADB Tools and Xiaomi drivers.
• 🔓 Phone is not locked on the password screen (requires access to the desktop).

Instructions:

1. Connect your phone to your PC and allow USB Debugging.
2. Open the command line (cmd) and type: adb shell pm uninstall -k --user 0 com.xiaomi.account
3. Reset the device.

If the team doesn’t work, try an alternative:

adb shell


content insert --uri content://settings/secure --bind name:s:user_setup_complete --bind value:s:1

These commands remove the account binding at the system level, but:

• ⚠️ Nana MIUI 13/14/15 This method often fails due to increased protection.
• ⚠️ After the firmware update, the lock may return.
• ⚠️ Some features (such as Mi Cloud Sync) will stop working.

Method 5: Hardware reset (for advanced users)

If the software methods did not help, there is a hardware reset – deletion of Mi Account data through flashing. EDL Mode (Emergency Download Mode) works even on locked phones, but requires a new system to be used:

• 🔧 Solding iron and skills with chips (for some models).
• 💻 Special equipment (EDL Cable or Test Point).
• 📦 Firmware for your model in.mbn format.

How it works:

1. Phone's on the move. EDL By closing contacts on the board or using Deep Flash Cable.
2. Through Mi Flash Tool or QFil, a clean version of the software is stitched without being tied to an account.
3. After the reboot, the phone is unlocked, but all data is erased.

This method is suitable for:

• 📱 Phones with a locked loader.
• 🔒 Devices purchased from hands with a tied Mi Account.
• 🛠️ Models where other methods have failed (Redmi) 9A, POCO M3 etc.).

⚠️ Attention: Incorrect actions in EDL Mode can finally kill your phone (turn it into a brick) If you're not sure about your skills, you'd better go to the service center. EDL in workshops - from 1,500 to 3,000 rubles.

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Hardware reset is the only way to bypass Mi Cloud on phones with locked bootloader and enabled anti-Rollback protection (e.g. Redmi Note 8 Pro, Mi). 9T Pro).

Method 6: Buying a phone without Mi Cloud (how to avoid future problems)

If you often encounter Mi Cloud issues, you might want to consider buying a phone without being tied to a Xiaomi account.

Signs of a clean phone:

• 🆕 Purchase in official stores (Mi Store, Svyaznoy, M. Video).
• 📦 There are seals on the box and the serial number matches the data in the phone.
• 🔄 When you first turn on, the phone asks you to create a new account, rather than enter the old one.
• 📄 Included is a warranty card with a store stamp.

What to avoid:

• 🚫 Phones with the words "Mi Account Lock" on the lock screen.
• 🚫 Devices where the seller asks to enter a password after purchase".
• 🚫 Models with suspiciously low prices (especially for the price of the product) POCO Redmi Note).

If you bought a phone with someone else’s link, try:

1. Contact the seller with the requirement to untie the account (by law, he is obliged to do this).
2. Check the phone through IMEI.info – if it is blacklisted, return it to the seller.

Frequent Mistakes and How to Avoid Them

When trying to reset the Mi Cloud, users often make critical mistakes that can turn a phone into a brick.

If your phone is already “bricked”, try:

• 🔌 Connect to the Mi Flash Tool and flash it in mode EDL.
• 🔧 Contact the service center with a check (if the phone is guaranteed).
• 💻 Find firmware for your model on forums 4PDA or Xiaomi.eu.

FAQ: Answers to Frequent Questions