Owning a Xiaomi device involves actively using the manufacturer’s ecosystem, the centerpiece of which is the Mi Account, which is necessary for synchronizing contacts, finding a lost phone and cloud storage, but situations vary from buying a used gadget, a forgotten password, or having to completely clean data before selling.
The detachment procedure can seem complicated because of built-in security mechanisms: If the device activates the Find Device function, the system blocks the login without the previous owner's authorization data, which creates serious difficulties if access to the phone number or mail is lost.
In this article, we will discuss all the legal ways to solve the problem, you will learn how to restore access through official channels, how to remove a device from the trusted list remotely and what to do if the gadget has already been reset to factory settings, but requires authorization when turned on.
Official way of detachment through the website
The easiest and most reliable method is to use the official Mi Account portal, which is suitable if you have access to the device or remember your username and password, but want to untie an old phone that is no longer in use.
Once you log in, look for the Devices or Find Device section, which will show you a list of all the gadgets associated with your profile, and select the model from the list to see details about it, including lock status and recent activity times.
To remove the device, click the Remove button or the Recycle Bin icon. The system will request confirmation of the action, as this is a critical security operation. Once confirmed, the gadget will be removed from the trusted list, allowing the new owner to activate it under their profile without entering your data.
- 📱 Open your browser on your computer and go to i.mi.com.
- 🔑 Enter the username (email or phone number) and password from the Mi Account.
- 🗑️ In the "Devices" section, select an unnecessary gadget and click "Delete".
- ✅ Confirm the operation through the code from SMS email.
It's important to understand that remote undressing doesn't erase data from the phone itself if it's on the network, it just breaks the connection between the hardware and the authorization server, and if you have the phone in your hand, you're advised to reset it completely through the settings menu after this procedure.
⚠️ Note: Delete the device from the web interface is only possible if the Find Device function on the smartphone itself was active. If it was disabled before access was lost, the server will not be able to send a command to unlock the device.
Sometimes the system may request additional verification if the input is performed from a new one. IP-Be prepared to confirm your identity through a backup email or answer to a secret question you identified when you registered.
Resetting password to restore access
If you don't remember the login details, the procedure is complicated, but it remains quite solvable. Password recovery is a regular mechanism provided by the developers of MIUI. The main condition is that you must have access to the phone number or email that was specified when you created the account.
Go to account.xiaomi.com and click "Forgot your password." The system will prompt you to enter your login. Then the associated number will be sent to an SMS with a confirmation code or a link to your email. Follow the instructions on the screen to specify a new character combination.
After you change your password, you have to wait 15 minutes to 24 hours, which is a security measure that prevents attackers from accessing data immediately after a breach, and only after that time you can log into your account on your device and unplug it.
If the phone number is lost or the SIM card is not active, the recovery process will take longer, and you will have to fill out a special support application form, providing checks about the purchase of the device or screenshots of correspondence to prove ownership.
- 📧 Go to the Xiaomi password recovery page.
- 📲 Enter the phone number or email associated with your account.
- 🔢 Enter the code from SMS or follow the link in the letter.
- 🔐 Create a new password and save it.
Don't try to get your password through a pumpkin, and after a few failed attempts, the system will temporarily block the ability to log in from your computer. IP-This will protect your account from bruteforce attacks, but will cause inconvenience to the legitimate owner.
⚠️ Warning: Never use the "unblocking" services IMEI" They're often scammers who demand prepayment and disappear, or use stolen card data to pay for services.
If you have access to Mi Cloud, try checking to see if there are backups of passwords or important notes that might prompt you to log in. Also check the saved passwords in Chrome browser or Google password manager.
Instructions for complete resetting of the device
Often, users want to reset their account because they're selling the phone or giving it to another person, and it's not enough to just log out of the profile, you have to do a full reset, and that's going to bring the device back to factory status.
Before starting the procedure, make sure to back up your important data. After the reset, all the information will be permanently deleted. Make sure that the battery is at least 50% so that the phone does not turn off during the formatting process.
Go to the Settings menu, select About Phone or Advanced Settings. Find Reset or Restore and Reset. Click Clear All Data. The system will alert you to the consequences and request you to enter a pattern lock or unlock password.
Once confirmed, the phone will restart and the cleaning process will begin, which can take 5 to 15 minutes. Upon completion, the device will turn on as new, welcoming the user to the choice of language. If the Find Device function has been active, the activation lock screen will appear.
☑️ Preparation for data dumping
If you plan to transfer the phone to another person, don't set it up after the reset, just turn it off, and the new owner can activate it under their account (provided you've previously untied the device through the site, as described in the first section).
In some versions of MIUI, when reset via the settings menu, the system can automatically suggest that you unplug your Mi Account if you enter the correct password, which is the cleanest way, since it removes the activation lock automatically.
| Resetting method | Data retention | Access to the menu is required | Removes activation blockage |
|---|---|---|---|
| Through Settings. | No (all removed) | Yes. | Yes (when entering a password) |
| Recovery Mode | No (all removed) | No. | No (entry required) |
| Remotely (website) | Yeah (phone data) | No. | Yes (allows activation) |
Using Recovery mode without first uncoupling through the site will cause the phone to request an old account on its first run, a theft protection that can’t be circumvented by simple formatting.
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