How to reset Mi Account on Xiaomi after resetting to factory

The situation when after a complete reset (Factory Reset) Xiaomi smartphone asks to enter the username and password from the Mi Account, is a standard mechanism of protection against theft, known as FRP. Many users face panic when they find the device locking, especially if they forgot the login data or purchased the phone from hand. Factory Reset Protection is a security feature of Google and Xiaomi, which binds the device to the owner’s account, preventing unauthorized use of the gadget after the reset.

Access recovery can be done in a number of ways, depending on whether you remember the data or not. In this article, we will discuss in detail the official methods of recovery via email or phone, as well as the technical nuances that arise when changing the data. SIM-It is important to understand that Mi Account is the key to the ecosystem, and its deletion requires verification of the identity of the owner.

There is a myth that a simple firmware can bypass this protection, but on modern versions. MIUI And HyperOS isn't. The activation lock is stored on the server side and tied to a unique device. IMEI-So trying to simply "flash" your phone without an account detachment often results in a password request once you're connected to Wi-Fi.

πŸ“Š What problem did you face after the reset?
Forgot my account password.
I bought a used phone with an account.
No text code coming in.
Other

Why does a Mi Account request arise after a reset

The account request appears because of the activated function "Find the device." If the account was not logged out of the profile before resetting the settings via the Settings β†’ Mi menu, the security system marks the device as protected. After rebooting and connecting to the Internet, the smartphone sends a request to Xiaomi servers to verify status.

Often users forget that the device was logged into several accounts (for example, the main and working), in this case, the system can request the data of the profile that was active when the FRP protection was turned on.

⚠️ Warning: If you bought a phone with your hands and it's locked up by someone else's account, no official recovery methods will help you.The only legal way is for the seller to remotely untie the device through i.mi.com.

Technically, the binding information is stored in a secure partition of memory that is not erased by normal Wipe Data, so that thieves can't just reset and sell the device, and server binding is a more secure way of protecting than local data.

πŸ’‘

Always log out of your Mi Account before selling or transferring your phone to another person. Just resetting your settings is not enough, the system will still consider your device yours.

Official method of access recovery via email or SMS

The easiest and safest way to do this is to use the password recovery function right on the lock screen. If you have access to the phone number or mail that your Mi Account was registered to, the process will take a few minutes. Click on the link "Forgot your password?" or "Forgot your username" under the input field.

The system will suggest you choose a verification method. SMS, Make sure that the phone is inserted in the right one. SIM-In some cases, especially when changing region, SMS may not come, then you should switch to recovery via email.

  • πŸ“± On the password entry screen, click Forgot the password?".
  • πŸ“ Enter the login (phone number or email) and click "Next".
  • πŸ” Select the method of obtaining the code (SMS or e-mail).
  • πŸ“₯ Enter the received code and set a new password.

After successfully changing your password, go back to the lock screen and enter new data. It may take a while to sync, so wait for confirmation from the server. If the code doesn't come, check the Spam folder or make sure the phone number is listed in an international format.

β˜‘οΈ Checklist before restoration

Done: 0 / 4

Remote detachment of the device via i.mi.com

If you remember your username and password, but your phone doesn't accept them because of a network error or strange behavior, you can try removing the device from the trusted list remotely. You'll need a computer or another smartphone to do this. Go to the official i.mi.com portal and log in to your Mi Account.

In the service interface, find the "Find Device" or "Device" section, which will display your locked smartphone. Select it and click "Delete from List" or "Unlock" button, which will break the connection between the server and the specific IMEI.

Action.RequirementThe result
Entrance to i.mi.comPassword from the accountAccess to management
Choice of deviceSmartphone on the listModel display
RemovalConfirmationRemoving FRP lockdown

After removing the device from the list on the site, you need to reboot the locked smartphone and connect it to Wi-Fi. The lock should disappear, because when checking the status, the server will respond that the device is no longer listed for this account. 15-20 minute.

⚠️ Note: Deleting your device through the site is only possible if you remember the password from your account. If the password is lost, first use the recovery procedure via email or phone.

What to do if the site says "Device not found"?
This means that the phone has either never been linked to that account or has been removed from the list before, and it is also possible if the phone has never connected to the Internet after a reset and has not sent its status to the server.

Problems with shifting SIM-maps and regions

One of the most common reasons for not being able to reset your account is to change your account. SIM-Xiaomi's security system checks IMSI-inserted SIM-If the cards are different, the server may block the login attempt, suspecting a hack.

Waiting helps. There is a time interval (usually 24 to 72 hours) during which the phone must be online with a new phone. SIM-After the expiration of this period, the lock on SIM-The card is removed, and you can try to enter the password again, and regional restrictions can also affect the process, especially if the account is Chinese and the phone is global.

  • πŸ•°οΈ Leave the phone on with the new one SIM-3-day card.
  • πŸ“Ά Make sure you have a stable connection to the internet.
  • πŸ”„ Try to log in again in three days.

If the region of your account (e.g., from Russia to Kazakhstan or China) has been changed recently, the servers may not sync instantly, in which case clearing the cache of Google Play and Mi Account services helps, but this requires access to the settings menu, which is not available when blocked.

πŸ’‘

Shift. SIM-The card is a security trigger, so give the system 72 hours to update the location and operator before panicking.

Specifics of unlocking different versions of MIUI and HyperOS

The reset and recovery procedure may vary depending on the version of the operating system. MIUI (12) there were more vulnerabilities that could be used to circumvent FRP through special applications or debugging modes. MIUI 13, 14 and the new HyperOS security level significantly improved.

Newer firmware versions tie the account not only to hardware, but also to the hash amount of the system partition. Attempts to modify the system to bypass integrity checks result in a bootloader lock or perpetual reboot cycle. Global firmware versions often have stricter Google FRP check rules than Chinese ones.

Users of Chinese firmware versions (CN ROM) should be aware that authorization servers may not work in a stable way outside of China, and in such cases, it is recommended to change the region in settings (if you have access) or use a VPN during the initial setup stage, although this is difficult to do after resetting.

MIUI versionType of protectionDifficulty of discharge
MIUI 10-11BasicLow.
MIUI 12-13Enhanced.Medium
MIUI 14 / HyperOSMaximumTall.

⚠️ Note: Using third-party software for resetting FRP On new versions, HyperOS can lead to a full lock of the motherboard (Hard Brick) with the inability to restore even in the service.

Frequent errors and ways to fix them

When you try to unlock, users often make mistakes that make things worse: the most common is multiple misentering of a password; the security system temporarily blocks the ability to enter for 1, 4, 12 and 24 hours; the lock timer is reset only after the time has expired; rebooting here will not help.

Another mistake is using unstable Wi-Fi. If the connection is cut off when you check your password with the server, the phone may freeze during the "Verify Information" phase. Use a network with a good signal or distribute the Internet from another phone, as mobile Internet often works more stable in such situations.

  • ⏳ Don’t try to guess the password unless you remember it exactly – the timer will turn on.
  • πŸ“‘ Use a stable 5GHz Wi-Fi connection for quick checks.
  • πŸ”‹ Keep an eye on the battery so that the phone doesn’t turn off during the process.

If nothing helps and you are the rightful owner, the final argument is to contact an authorized Xiaomi service center.Having a check and a box of boxed IMEI is a guarantee that engineers will unblock software through their dealer tools.

Will the Fastboot help you?
99% of the time on modern Xiaomi, it's not. The account lock is stored on the server. The flash will erase the data, but the first time you connect to the Internet, the request will appear again, because the IMEI will remain in the database as blocked.
Can I reset my account without losing data?
Officially, no. Resetting an account means either logging out (which requires a password) or completely resetting your device, and if you forget your password and can't log in, you can't save it because it's encrypted with a key attached to your account.
What if I bought a phone with a blocked account?
You need to contact the previous owner, and they have to go to i.mi.com, add the phone to their device list (unless it shows automatically there), and click "Delete." Without them, it's impossible to legally unlock the phone.
How long does FRP block take?
The lock is permanent. It won't go away on its own in a month or a year. The device will request an account every time it connects to the Internet after it's reset, until the owner removes it from the trusted list on the server.
Does changing your account region affect unlocking?
If your account is registered in China and you are in Europe, servers may be delayed or require a Chinese phone number to confirm it, and in such cases, you'd better use the i.mi.com web version from your computer.