How to reset Mi Account on Xiaomi, if you forgot your password and phone number: all ways without access to data

Forgot the password from Mi Account and the associated phone number is no longer available? The situation is familiar to many owners of Xiaomi, Redmi or POCO smartphones. Without login data, the device becomes a “brick”: access to functions, updates and even after resetting the phone requires authorization. In this article, we will discuss all the working methods of resetting Mi Account, including official and alternative solutions – from access to support to the use of engineering modes and Fastboot.

It is important to understand that Xiaomi has tightened security policy, and since 2021 many “holes” in the system have been closed.However, there are legal and semi-legal ways to unlock – the main thing is to act carefully, so as not to turn the phone into a useless gadget. We will not offer dubious services “for 500 rubles” – only proven methods that work on models from Redmi Note 7 to Xiaomi 13 Ultra.

If you're in this situation after you bought a used phone or you've just not used an account in a long time, don't panic. Even without a password and a phone number, you have a chance of unlocking it, but it depends on the version of MIUI, the model of the device, and your willingness to do technical manipulation. Let's start with the simplest and end with the methods for advanced users.

1. Official ways to restore access to Mi Account

Before resorting to drastic measures, try to re-access your account through standard channels. Xiaomi provides several recovery options, but they require proof of identity or access to backup data.

The most obvious way is to recover via email if it was linked to your account. Go to account.xiaomi.com and select "Forgot your password?" and the system will suggest sending the code to an email. If the email is working and you remember accessing it, the problem is solved in 5 minutes.

If you don't have email or it's lost, try backup. When you register for a Mi Account, the system might ask for an extra email or a friend's number. Check all the boxes and messengers you can find, sometimes the code comes in.

• 📧 Email recovery: works if the mail is active and not deleted. code is valid for 10 minutes.
• 📱 Reserve phone number: if you have provided additional contact when registering.
• 🔑 Recovery code: Some users save it in notes or the cloud.
• 📄 Documents: when buying in the official store could send the account data in the check.

If these methods do not work, you need to contact Xiaomi support.

1. A check or document confirming the purchase of the device (even electronic).
2. IMEI phone (you can find out via *#06# or on the box).
3. Photo of the passport holder (if the phone was purchased in your name).

⚠️ Note: Support may require video with the device where you can see IMEI The answer comes within 3-7 days, but there are no guarantees - it all depends on Xiaomi's policy in your area.

2.Reset Mi Account via Recovery and Fastboot modes

If the official methods didn’t work, we’ll have to move to technical solutions. The most common way is to reset via Fastboot, but it requires an unlocked bootloader. On newer models (Xiaomi 12/13, Redmi Note 11/12), this can be a problem, since unlocking the bootloader is now tied to the same Mi Account.

For older devices (until 2020 release), the algorithm is as follows:

1. Turn off the phone and press Volume Down + Power to log into the Fastboot.
2. Connect the device to the PC and check detection via the command: fastboot devices
3. Reset: fastboot erase frp or for some models: fastboot erase persistent
4. Reboot your phone with the command: fastboot reboot

If the erase frp command didn’t work, try a full reset via Fastboot:

fastboot erase userdata


fastboot erase cache




fastboot reboot

Install ADB and Fastboot on PC|Download the Mi Flash Tool (for firmware)|Check the battery charge (>50%)|Prepare original USB-cable-->

On some devices (e.g. Redmi 4X or Mi A1), FRP reset (Factory Reset Protection) works without unlocking the bootloader. For new models, this method is often irrelevant, with Xiaomi closing the vulnerability in 2021.

⚠️ Warning: Fastboot oem unlock or fastboot flashing unlock commands on a locked bootloader will result in a full phone lock! do not use them without first unlocking through the Mi Unlock Tool.

3.Use Mi Unlock Tool to unlock bootloader

Mi Unlock Tool is Xiaomi's official tool for unlocking the bootloader, and it can help if you want to flash a clean firmware device without being tied to the Mi Account.

• 🔓 It requires authorization in the same Mi Account that is linked to the phone.
• ⏳ Waiting to unlock can take up to 720 hours (30 days) on new devices.
• 📱 It does not work on all models (for example, on the POCO F3 or Redmi K40 limitations may be).

If you have access to another device with the same Mi Account, the algorithm is:

1. Download Mi Unlock Tool from the official website.
2. Sign in to the program under the same account as on the locked phone.
3. Connect your phone in Fastboot mode and follow the instructions.
4. After unlocking the bootloader, run the device through the Mi Flash Tool with clean firmware.

If the account is lost completely, this method will not help — the utility will require authorization, in which case there are only alternative solutions, which we will talk about later.

4. Alternative methods: EDL and engineering firmware

For advanced users, there is an EDL (Emergency Download Mode) method that works even on locked devices, but requires special hardware (Qualcomm HS-USB QDLoader 9008) and command knowledge.

Unlocking algorithm through EDL:

1. Put your phone in EDL mode: For Qualcomm: close the test points on the board or use the adb reboot edl command (if ADB is available). For Mediatek: SP Flash Tool boxing is required.

Qualcomm HS-USB QDLoader 9008

Mi Flash Tool

QFil

MIUI

Cons of the method:

• 🔧 Requires disassembly of the phone to close testpoints (risk of damage to the board).
• 💻 Need Qualcomm drivers and signed firmware.
• ⚠️ On new models (Xiaomi) 12/13, Redmi Note 11/12) Anti-Rollback protection can work, which will lock the device permanently.

Important: Firmware through EDL without official permission from Xiaomi can result in hardware locking of the device, a method recommended only for power users or service centers.

5. bypass Mi Account through service centers and third-party services

If the independent attempts failed, there are two options: the official service center Xiaomi or third-party unlocking services.

Official service centre:

• ✅ Unlocking guaranteed (if the phone is legally purchased).
• ✅ Without risk of damaging the device.
• ❌ Requires a purchase check and the owner's passport.
• ❌ The cost of the service is from 1000 to 3000 rubles.
• ❌ Timeframes - from 3 days to 2 weeks.

Third-party services (e.g. DC-Unlocker, Octoplus):

• ✅ Quick solution (often in 1-2 hours).
• ✅ It works even without documents on the phone.
• ❌ Risk of running into fraudsters (payment without result).
• ❌ Possible hardware locking in case of errors.
• ❌ Cost - from 500 to 5000 rubles, depending on the model.

When choosing a third-party service, check reviews and reputation. Avoid offerings like "Unlock in 5 minutes on TeamViewer" - this is often a scam.

6.Prevention: How to Avoid Mi Account Blocking in the Future

To avoid the problem again, follow the following simple rules:

• 📝 Save your account information: write down your login, password and backup email in a safe place (for example, in a password manager).
• 📱 Link multiple contacts: add an extra email and phone number in your Mi Account settings.
• 🔄 Regularly log in: if you do not use your account for a long time, Xiaomi can block it for inactivity.
• 🛒 Buy phones officially: when buying from hand, demand from the seller the uncoupling of the device from his account.
• 🔓 Unlock the bootloader in advance: If you plan to customize the firmware, do so before losing access.

If you are selling or transferring your phone to another person, you must:

1. Delete Mi Account in the settings (Settings → Mi Account → Delete Account).
2. Make a reset to factory settings (Settings → Additional → Restore and Reset).
3. Check that after resetting the phone does not require authorization.

💡

Before selling your phone, take a screenshot of the device information menu (IMEI, serial number) and save it, which will help the new owner confirm the legality of the purchase in the event of a lock.

FAQ: Frequent questions about Mi Account reset