How to reset to factory settings robot vacuum cleaner Xiaomi with wet cleaning function: full instruction

Introduction: Why do you need to reset the Xiaomi robot vacuum cleaner?

Xiaomi’s wet cleaning robots are smart devices that accumulate data about your home, cleaning habits, and personal settings over time. However, there are times when you need to return the device to its original state: before selling, after a malfunction, or to fix software errors. Resetting to factory settings removes all stored room maps, cleaning schedules, suction settings, and even data about connected Mi Home accounts.

It is important to understand that the reset procedure differs depending on the model of the robot vacuum cleaner. For example, for Xiaomi Mi Robot Vacuum-Mop 2 Pro or DreameBot W10 (which is often mistaken for the Xiaomi line), different combinations of buttons or steps in the mobile application may be required. In this article, we will discuss universal methods suitable for most models with support for wet cleaning, as well as point out key differences for specific devices.

Before you start resetting, make sure you have a backup of important data (if your model supports this feature). For example, some firmware can export room maps through the Mi Home or Xiaomi Home app. Also check the battery power - the level should be at least 30%, otherwise the reset may be interrupted.

Preparation for resetting: what to do in advance

Resetting to factory settings is an irreversible process that deletes all user data. To avoid unpleasant surprises, follow a few preparatory steps:

• 🔋 Battery Charging: Make sure the robot vacuum cleaner is charged at least on the back of the battery. 30%. Ideally, before. 50-70%, Avoid sudden shutdown during the procedure.
• 📱 Account detachment: If you plan to sell or transfer a device, pre-delete it from your Mi Home account via the app.
• 🗺️ Save maps: Some models (e.g. Xiaomi Mi Robot Vacuum-Mop P) can export room maps to the cloud or device.
• 🔌 Stable power: Connect the robot vacuum cleaner to the charging station during the reset.This minimizes the risk of failure due to battery discharge.

Pay special attention to the decoupling of your Xiaomi account. If the device remains tied to your profile, the new owner will not be able to use it without your consent. In the Mi Home app, go to the device section, select your robot vacuum cleaner, open settings (⚙️) Find the item Remove the device or untie.

⚠️ Note: If the robot vacuum cleaner has been connected to multiple accounts (e.g. family members), remove it from all profiles.

Method 1: Reset through buttons on the robot body

The most reliable method of resetting is to use physical buttons on the body of the device, which works even if the robot vacuum cleaner is not connected to Wi-Fi or an application, and the instructions are suitable for most Xiaomi models with wet cleaning, including the Mi Robot Vacuum-Mop 2 Pro, Mi Robot Vacuum-Mop P and their modifications.

Algorithm of action:

1. Turn off the robot vacuum cleaner by holding the ON/OFF power button for 3-5 seconds.
2. Press and hold two buttons at the same time: Home button (with the image of the house) Power button (ON/OFF)

10-15 seconds

Release the buttons. The robot vacuum cleaner will automatically restart and begin the reset procedure, which can take up to 2-3 minutes.

On some models (such as the DreameBot W10), the button combination may be different, in which case try to hold Home + Spot Cleaning or refer to the user manual.

⚠️ Warning: If the robot vacuum cleaner doesn't sound or restart after holding the buttons, make sure you press the right keys. In some models, the home button may be indicated by the charging station icon, not the house.

Method 2: Reset via the Mi Home mobile app

If the robot vacuum cleaner is connected to the Mi Home app (or Xiaomi Home), the reset can be done software-based, which is more convenient because it doesn't require button manipulation, but it's only available with a stable Wi-Fi connection.

Step-by-step:

1. Open the Mi Home app and go to the management section of your robot vacuum cleaner.
2. In the upper right corner, click on the settings icon (⚙️).
3. Scroll down and select About Program or Device Information (the name may vary depending on the version of the app).
4. Find the option Reset settings or Restore factory settings and confirm the action.
5. Wait until the process is complete. The robot vacuum will reboot and return to its original settings.

If neither method worked, the problem may be the firmware of the device, which can be done by manual firmware through ADB or a service center, and the firmware update itself will require a computer, a USB-Type-C cable (for some models), and specialized software such as MiHome Hack or Valetudo.

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If the robot vacuum cleaner is not reset by any means, check the firmware's relevance. Outdated versions of the software (below 3.3.9) can block the reset due to system errors.

Recovery after reset: the first steps

After a successful reset, Xiaomi's robot vacuum cleaner will go back to the boxy state, and you'll have to reconfigure it to suit your needs.

1. Wi-Fi Connection: Use the Mi Home app to add the device to the network again. Make sure the network name doesn't contain spaces or special characters.
2. Update: After connecting to the Internet, check for updates in Settings → About. Installing the latest version of the software will fix possible errors and add new features.
3. Setup of the room map: Run the robot vacuum cleaner in cleaning mode to make a new map, at which point you can mark areas, add virtual walls and adjust the schedule.
4. Sensor calibration: For wet-cleaning models (e.g. Xiaomi Mi Robot Vacuum-Mop 2 Pro), water sensor calibration may be required. This option is usually found in Settings → Additional → Calibration.

Pay special attention to setting up the cleaning schedule. After reset, all previous tasks will be deleted. In the Mi Home app, go to the Schedule and create new tasks, specifying the days, time and type of cleaning (dry, wet or combined).

If you use a robot vacuum cleaner that supports Yandex Smart Home or Google Home, remember to reconnect it to these services. To do this, in the device settings in Mi Home, find Integration with other services and follow the instructions.

Frequent Mistakes and How to Avoid Them

When resetting the Xiaomi robot vacuum cleaner, users often encounter typical preventable errors, among which are the most common:

• 🔌 Reset during cleaning: Never start a reset procedure if the robot vacuum cleaner is in the process of cleaning.This can damage the device's memory cards.
• 📱 Use outdated Mi Home: Update the app to the latest version before reset. Older versions may not support newer models of robot vacuum cleaners or contain bugs.
• 🔋 Low battery charge: If the charge level is below 20%, the reset may be interrupted and the device will "hang." Always check the charge before starting the procedure.
• 🌐 Unstable Internet connection: When reset via the application, the robot vacuum cleaner synchronizes with Xiaomi servers. If communication is interrupted, the device may remain inoperable.

Another common mistake is ignoring regional settings: Some Xiaomi robot vacuum cleaner models (such as those designed for the Chinese market) can block resets if the Mi Home app selects the wrong region. To fix this, select Mainland China in your account settings, reset, and then return the region back.

⚠️ Note: If the robot vacuum cleaner produces an Error 12 or Error 18 error after reset, this indicates a problem with the sensors or the engine. In this case, do not try to reset the settings again - contact the service center.

FAQ: Answers to Frequent Questions