Resetting the Xiaomi Mi TV 5 Plus to factory settings is a necessary measure when the TV starts to slow down, freeze or emit errors after an update. But not all users know that an incorrect reset can lead to the loss of application licenses, a malfunction of Google Play Services or even the blocking of the Mi Account. In this article, we will analyze all working methods from a standard reset through the menu to a disaster recovery using physical buttons.
The 5 Plus (unlike the base version of the Mi TV 5) features a MediaTek MT9611 processor and Android TV 9.0/10.0 (depending on the year of release), which means that some generic instructions for Xiaomi TV may not work. We tested all methods on MIUI TV 1.6-2.3 firmware and identified key nuances that are not covered in the official manuals.
Before you start, check:
- ๐ Is the TV connected to 220V (low charge reset can damage the firmware).
- ๐ก Is there a stable Internet connection (required to re-activate Google services).
- ๐ Have you recorded a username / password from Mi Account (without them it will not be possible to unlock the TV after resetting).
1.Reset preparation: what will be deleted and how to save data
Reset to factory settings on Xiaomi Mi TV 5 Plus removes:
- ๐บ All installed apps (including paid ones if not linked to a Google account).
- ๐ Settings Wi-Fi, Bluetooth, HDMI-CEC screen-calibration.
- ๐ฎ Save in games (if not synced to the cloud).
- ๐ Local files in the TV memory (photos, videos, downloads).
What NOT to be removed:
- ๐พ Files on the connected USB-drive-drive.
- ๐ถ Google and Mi Account Data (but you will need to re-enter your password).
- ๐บ Settings Netflix/Disney+, If they are linked to the service profile.
To preserve important data:
- Connect. USB-flash-drive (FAT32) and copy files from the Internal Drive section โ Downloads.
- Take screenshots of the screen settings (brightness, color profile) - after resetting, they will have to be reconfigured.
- Write it down. MAC-TV address (see Settings) โ On TV. โ Status โ you will need it to re-link to the router.
โ ๏ธ Note: If the TV was purchased in China (model with a prefix) CN in serial number, after the discharge may be required VPN Google Play activation, and without that, many apps won't be installed.
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Before resetting, disconnect the TV from your Mi Account account from the Settings โ Accounts menu. This will eliminate the need to enter a password after the reboot.
2. Method 1: Reset via the settings menu (the safest)
This method works if the TV turns on and responds to the remote, and is suitable for eliminating software glitches without risking damage to the firmware.
Instructions:
- Open Settings (cog in the upper right corner of the main screen).
- Go to the Device section โ Resetting and remediation.
- Select Resetting (not to be confused with Network Reset!).
- Enter. PIN-code (by default 0000 or 1234 if you have not changed it).
- Confirm the action by clicking Delete Everything.
The TV will reboot and start the reset process (3-7 minutes), the Xiaomi logo will appear on the screen, then the initial setup wizard.
Check the charge of the remote (at least 30%)
Turn it off. USB-device
Write down the details to log in to Mi Account
Connect the TV to the Internet (Wi-Fi or cable)
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โ ๏ธ Note: If after reset, the TV asks for a password from a previous Google account (error) FRP Lock, so you didn't disable your account before reset. Solution - see Section 5.
Method 2: Emergency reset buttons on the body (if the TV is not turned on)
If the Xiaomi Mi TV 5 Plus is stuck on the logo, does not respond to the remote, or does not turn on at all, use physical buttons on the back, which will work even if the firmware is damaged, but requires accurate consistency.
Steps:
- Turn off the TV from the socket for 1 minute (for the discharge of capacitors).
- Find the Power (round) and Reset buttons (small hole with the RESET label on the back.)
- Connect the power by holding the Power button for 10 seconds until the indicator lights up.
- Release Power, then press and hold Reset for 15 seconds (use a paper clip or toothpick).
- The TV will be rebooted to Recovery Mode.
Recovery menu:
- Select Wipe data/factory reset (manage โ Volume ยฑ buttons on the case, confirmation โ Power).
- Confirm the action by selecting Yes.
- Once completed, select Reboot system now.
| Situation | Reason. | Decision |
|---|---|---|
| TV doesn't respond to Reset | Plug the button contacts | Blow the hole with compressed air or clean gently with alcohol |
| After reset, there's no image. | The permitted HDMI mode has gone off | Put the TV on. AV-enter (tulips) and reset the screen settings |
| Hangs on the Xiaomi logo | Firmware damaged. | You need to flash through USB (see section 4) |
What to do if there is no Reset button?
4. Method 3: Flashing over USB (if reset didn't help)
If the TV doesn't turn on or reboots cyclically after resetting, you'll need to manually install the firmware, which is a risky method -- if you make a mistake, the TV can turn into a brick. Use it only if the first two methods don't work.
What you need:
- ๐ฅ๏ธ Windows computer 10/11.
- ๐พ Empty flash drive. FAT32 (up to 16GB).
- ๐ Official firmware for Mi TV 5 Plus (you can download it on Xiaomi website).
- ๐ง Programme Mi TV Assistant (for models on MediaTek).
Instructions:
- Download the firmware for your model (for example, mimax95_eea_global_... European version).
- Unpack the archive and copy the update.zip file to the root of the flash drive.
- Disconnect the TV from the network, insert the flash drive into the USB 2.0 port (usually located closer to the center of the back panel).
- Press the Power button on the case and connect the power.
- Hold the Power until the update menu appears (about 20 seconds).
- Select Update from USB and confirm the installation.
It's going to take 10 to 25 minutes. Don't disconnect the TV from the network. Once it's done, it's going to reboot to standard mode.
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If after flashing the TV requires activation of Mi Account, and you do not remember the password, use the official recovery form: account.xiaomi.com.
5. Solving problems after discharge
Even after a successful reset, there can be problems, and let's look at the most common ones and how to fix them.
5.1 Google activation error (FRP Lock)
If the TV asks you to enter data from your previous Google account:
- Connect to the internet via Ethernet (Wi-Fi may not work at this stage).
- Enter the login and password from the last account that was linked to the TV.
- If you do not remember the data, reset your password through accounts.google.com.
No sound after discharge
The problem often arises from resetting HDMI-CEC or Dolby Audio settings:
- Check if the sound is turned off by the Mute button on the remote.
- Go to Settings โ Sound โ Exit and select HDMI ARC (if you use the sound bar).
- Update the firmware to the latest version โ the older versions had a bug with sound after reset.
5.3 TV does not find Wi-Fi network
After reset, the settings of the Wi-Fi module can fly:
- Reboot the router.
- In the settings of the TV, select Forget the network and connect again.
- If it doesnโt help, reset your network settings to Settings โ Network โ Additional โ Network Reset.
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If you lose apps (like YouTube or Netflix) after reset, install them again via Google Play, which may require you to change your region in your Google account settings (if your TV is from China).
6.How to avoid resetting in the future: prevention of glitches
To avoid having to regularly reset the Xiaomi Mi TV 5 Plus, follow these guidelines:
- ๐ Update your firmware only through the TV menu (not through third-party sites).
- ๐งน Once a month, clear the app cache in Settings โ Annexes โ Application management.
- ๐ซ Don't install it. APK-Files from unverified sources (virus and conflict risk).
- ๐ Use a network filter โ power surges can damage your TVโs memory.
If the TV started to brake:
- Close the background applications (hold the Home button on the remote โ swipe up).
- Turn off auto-run unnecessary services in Settings โ Applications โ Auto-run.
- Reset your Dolby Vision settings (sometimes they conflict with content).
โ ๏ธ Note: If you are using the Mi TV 5 Plus as a PC monitor through HDMI, Regularly switch the signal source in the Login menu. Prolonged use in monitor mode without rebooting can lead to overheating of the processor and crashes.