Xiaomi Vacuum Mop 2
Mi Home
In fact, resetting is a standard procedure provided by the manufacturer. It requires no special skills if you follow the proven instructions. In this article, we will discuss three official ways of resetting: through the Mi Home app, using physical buttons on the body, and an alternative method for cases where the robot does not respond to commands, you will also learn what to do after the reset to quickly restore the device, and how to avoid typical errors.
Important: the reset removes all stored maps of the premises, cleaning schedules and personal settings, but it does not affect the firmware of the device - its version will remain the same.
When do I need to reset Xiaomi Vacuum Mop 2 to factory settings?
Resetting is a last resort, and should only be resorted to if other methods of solving problems have not worked, and here are the key situations where the procedure is justified:
- 🔄 The robot constantly hangs during cleaning or does not respond to commands from the application.
- 📡 Wi-Fi connection problems: the device fails to find the network, shuts down, or requires re-authorization.
- 🗺️ Maps of premises are not saved, the robot "lost" or builds routes chaotically.
- 🔧 After the firmware update, errors appeared (for example, code 10 or 12 on the screen).
- 📱 You sell or transfer the robot to another user and want to delete all personal data.
If the problem is a one-off (e.g., the robot didn't return to base once), try first restarting it by holding the power button for 10 seconds.
Do not resort to resetting if:
- 🔋 The robot is discharged and does not turn on (first charge it for 2-3 hours).
- 🧹 Brushes rotate poorly or turbo (check blockages and filters).
- 📶 Wi-Fi coverage problems in some rooms (try relocating your router).
⚠️ Note: If the robot is continuously squeaking or flashing red after reset, it may indicate a hardware malfunction.
Method 1: Reset via Mi Home (recommended method)
This is the safest and easiest way to do this if the robot is connected to the app and responds to commands, and the instructions are relevant for Mi Home versions 6.0 and higher (check out the updates in Google Play or App Store).
Steps:
- Open the Mi Home app and select your Xiaomi Vacuum Mop 2 from the device list.
- Go to Settings → General settings → Reset to factory (or Factory Reset in English).
- Confirm the action by pressing OK in the pop-up window.
- Wait for the process to be completed (the robot will sound and restart).
If the item Reset to factory is not in the menu, update the firmware of the robot to the latest version through Settings → Software Update.
Make sure the robot is at least 30% charged.
Connect your phone to the same Wi-Fi network as the robot
Close all background apps on your phone
Take screenshots of current settings (if you need to restore them later)-->
Method 2: Hardware reset using buttons on the body
This method will come in handy if the robot is not connecting to the application or you have forgotten the data from the Mi Home account (⏻) And home (🏠).
Step-by-step:
- Make sure the robot is off (press and hold the power button for 3 seconds until the light goes out).
- Press the power buttons simultaneously (⏻) And home (🏠).
- Hold them for 5-7 seconds until you hear a voice message in Chinese (or a long beep).
- Release the buttons and the robot will start the reset process (the indicator will flash orange).
- After restarting (about 1-2 minutes), the robot will emit a short signal – the reset is completed.
If nothing happens after the buttons are held:
- 🔋 Check the battery (plug in base for 10 minutes).
- 🔌 Try another order: first click Home (🏠), then-nutrition (⏻).
- 📱 Make sure there are no sources of interference (microwaves, other robot vacuum cleaners) nearby).
⚠️ Note: Some versions of the firmware Xiaomi Vacuum Mop 2 (for example, 3.5.8_0040) The hardware reset may not work the first time. 3 Once in a row, if the robot does not respond.
What to do if the buttons don’t work?
Method 3: Alternative reset via Mi Robot Tool (for power users)
If the first two methods don't work, you can use the unofficial Mi Robot Tool, which is suitable for advanced users, since it requires a robot to connect to a computer.
What you need:
- 💻 Windows computer 7/10/11 macOS.
- 🔌 Cable USB-C (It usually comes with a robot).
- 📥 Mi Robot Tool (download the latest version from GitHub).
Instructions:
- Connect the robot to the computer with a USB-C cable (the robot must be turned off).
- Run the Mi Robot Tool and select the COM port (if the port is not defined, install the CP210x driver).
- In the main utility menu, select Factory Reset and confirm the action.
- Wait for the message Reset successful (the process will take up to 5 minutes).
Once reset, the robot will automatically restart. USB-cable!
| Resetting method | Difficulty | Time. | When to use |
|---|---|---|---|
| Through Mi Home. | ⭐ (simple) | 1-2 minutes | Robot connected to the app |
| Buttons on the case | ⭐⭐ (middle-of-the-road) | 3-5 minutes | No access to Mi Home |
| Mi Robot Tool | ⭐⭐⭐ (difficult) | 5-10 minutes | Other methods didn't work. |
What to do after resetting: setup Xiaomi Vacuum Mop 2 from scratch
After a successful reset, the robot will return to the box-like state, and you'll need to reconfigure it to work. Here's a step-by-step plan:
1. First on and connecting to Wi-Fi:
- 🔋 Put the robot on the base and wait for full charging (the indicator will turn green).
- 📱 Turn on Bluetooth on your phone and start Mi Home.
- 🔍 Click Add Add the device (+) → select the vacuum cleaner → Xiaomi Vacuum Mop 2.
- 📡 Connect the robot to your Wi-Fi network (2.4 GHz only!).
Firmware update:
After connecting, check for updates in Settings → Software Update. Installing the latest firmware is mandatory - this will fix possible bugs and improve the stability of the work.
Configure maps and cleaning areas:
- 🗺️ Start the first cleaning in Mapping mode (robot will bypass all rooms).
- 📏 Mark up zones and virtual walls in the app.
- ⏰ Set up a cleaning schedule (we recommend starting 1-2 times a week).
💡
Save screenshots of the robot’s settings to the cloud (Google Drive, iCloud) – this will help you quickly recover them after future resets or when transferring to a new phone.
Typical Resetting Mistakes and How to Avoid Them
Even when following the instructions, users often encounter problems, and here are the most common mistakes and ways to solve them:
- 🚫 The robot doesn't reset through the buttons. The reason is: battery is dead or controller is hanging. Solution: connect the robot to the base for 30 minutes, then repeat the procedure.
- 🔄 After reset, the robot does not connect to Wi-Fi Reason: the network operates at 5 GHz (the robot supports only 2.4 GHz.
- 📱 Mi Home app doesn't see robot after reset Reason: conflict with app cache Solution: clear Mi Home cache in phone settings or reinstall it.
If the robot does not turn on after reset or emits a continuous squeak, this may indicate:
- Firmware damage (reflashing via USB is required).
- Hardware malfunction of the board (repair in the service is required).
⚠️ Warning: Do not try to disassemble the robot yourself for resetting - this will deprive you of warranty.
💡
If the robot is unstable after reset (for example, does not build maps or does not wash the floor), first update the firmware to the latest version. 80% of the time this solves software bugs.