How to reset Xiaomi smart kettle to factory settings: 3 working ways

Why would you need to reset a Xiaomi kettle?

Xiaomi’s smart kettles (including models under the Viomi, Mijia and Smartmi brands) may eventually start to work incorrectly: slowly heat the water, not sync with the Mi Home app, give out errors like E1 or E2, or simply “glut” after updating the firmware.

The procedure returns the device to a “clean” state by removing all user settings: stored boiling modes, schedules, Xiaomi account binding and usage history. However, not all models support resetting in the same way — the method depends on the generation of the kettle, the firmware version and even the region of sale. For example, the Viomi V-KETTLE300 is reset through holding the power button, and the Mijia Smart Kettle Pro requires manipulation in the application.

In this article, we will discuss all the current methods of resetting, including hidden combinations of buttons that are not described in the official documentation, and find out what to do if the kettle does not respond to the reset or gives an error after the procedure.

Preparation for resetting: what to do in advance

Before you drop the kettle, follow a few mandatory steps to avoid problems:

• 🔌 Turn off the kettle from the mains – remove the plug from the socket for 10-15 seconds. This will reset temporary errors in the memory of the device.
• 📱 Check the firmware version in the Mi Home app (Device section) → Settings → Outdated versions (below 1.4.5) may not support button reset.
• 📝 Write down or take a picture of your current settings (such as auto-switching temperature or schedule) if you plan to restore them later.
• 🔄 Make sure the kettle is not in refresh mode – if the display is on the load indicator, wait for the process to complete.

If the kettle is tied to a Xiaomi account, it will have to be re-additioned as a new device after resetting. QR-code from the sticker on the bottom of the kettle or its S/N (serial).

⚠️ Note: On some models (e.g. Viomi) V-KETTLE200) Resetting erases the calibration of the temperature sensor. After the procedure, you may need to reconfigure through the service menu (available only in authorized Xiaomi centers).

Method 1: Reset via buttons on the body (for most models)

It’s the most versatile method, running on 80% of Xiaomi’s smart kettles, including the Viomi V-KETTLE300, Mijia Smart Kettle Pro and Smartmi Kettle 1S. The instruction is suitable even if the kettle isn’t connected to the app or gives an error.

Algorithm of action:

1. Turn off the kettle and wait 20 seconds.
2. Press and hold the power button (or touch-sensitive switching area) for 10-15 seconds.
3. Without releasing the button, connect the kettle to the network. The display should flash or emit an audible signal.
4. Keep holding the button for another 5-7 seconds until you hear a double beep or see all the lights flashing.
5. Release the button - the kettle will restart and return to the factory settings.

On some models (for example, the Viomi V-KETTLE200) instead of the power button, a combination is used: hold the lid lock button + the on button at the same time for 8-10 seconds.

⚠️ Note: If the kettle does not turn on after reset or gives an error E3, This could mean firmware damage, which would require a flashing through the service center, and don't try to update the software yourself, which could cause the device to fail completely.

Method 2: Reset via Mi Home (for tethered devices)

If the kettle is connected to the Mi Home app and responds to commands, the reset can be done software-based, and it's safer than hardware because it doesn't affect low-level settings.

Step-by-step:

1. Open the Mi Home app and go to the section with your kettle.
2. Tap the three-point menu (⋮) top-right.
3. Select Device Settings (or Device Management).
4. Scroll down and click Remove the device (or Reset settings).
5. Confirm the action - the kettle will be untied from the account and return to the factory parameters.

And then the device disappears from the list in the app, and to use it again, you have to add it again through the scan. QR-code-in S/N.

If your app doesn’t have Reset Settings, try updating Mi Home to the latest version or use the hardware method (described above).

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Before resetting via Mi Home, check if the kettle is linked to another account (such as a family member) and if it is deleted, the device will not be available to all users!

Method 3: Error Reset (E1, E2, E3, and others)

If the kettle produces an error (e.g., E1 overheating, E2 sensor problem, E3 firmware failure), standard reset methods may not work, and in such cases a forced reboot with additional steps is required.

The algorithm for E1/E2 errors:

1. Turn off the kettle from the socket and let it cool for 30 to 40 minutes.
2. Hold the power button for 15 seconds, then plug the power without releasing the button.
3. Wait for a triple beep (on some models – flashing red indicator).
4. Release the button and wait 2-3 minutes – the kettle should restart.

For E3 (firmware failure), a standard reset won't help.

• 🔧 Update the firmware through the Mi Home app (if the kettle somehow reacts to commands).
• 📞 Contact the service center - independent flashing can lead to failure.

What to do if the reset does not work?

If after all the manipulations the kettle is not reset, the problem may lie in:

• 🔋 Discharged battery (on models with a wireless base, for example, Viomi) V-KETTLE300). Put the kettle on charging for 1-2 hours.
• 🔌 A damaged power supply. Try another charger with similar parameters (220V, 50Hz).
• 📱 Update the software through Mi Home (Settings section) → Firmware update).
• 🛠️ If the kettle is not responsive to buttons and is not detected in the application, diagnostics will be required.

For models with a display (such as the Mijia Smart Kettle Pro), try:

1. Press and hold the lock button for 20 seconds.
2. Connect the kettle to the outlet and immediately press the switch on 5 times in a row with an interval of 1 second.

If nothing helps, do not disassemble the kettle yourself, this will lead to a loss of warranty. Contact the official Xiaomi service with the model and error code.

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If the kettle doesn't reset and it gives off an E3 error, it almost always means that the firmware is damaged. Self-intervention can make the problem worse -- contact the service.

How to restore the kettle after resetting?

Once it's successfully reset, it'll go back to the factory settings, and it'll have to be reconfigured.

1. Add the device to Mi Home: Open the app and tap + → Add the device. Select the Kitchen category → The teapot, scan it. QR-code from the sticker at the bottom of the kettle or enter S/N manually.
2. Set the auto-off temperature (usually 95-100°C. Activate the temperature maintenance mode (if any). Set the schedule (e.g., automatic boiling in the morning).

Check the sensors:

• Pour water and start heating – the kettle must automatically determine the volume.
• Make sure the display temperature indicator changes smoothly (without jumps).

If the kettle does not heat the water after reset or turns off immediately after switching on, this may indicate:

• Incorrect calibration of the sensor (reset is required).
• Damage to the heating element (repair required).

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