Forgot the password from your Xiaomi account and can't unlock your smartphone? This is a familiar situation for thousands of users of Redmi, POCO and other devices of the brand. Without access to Mi Account, you lose the ability to use your phone: you block calls, apps, and sometimes even login after resetting. But don't panic — there are several official and informal ways to regain control of the device.
In this article, we will discuss all the current methods of resetting Xiaomi account, from recovery via Mi Cloud to complex technical solutions like firmware via Fastboot. Importantly, some methods require prior preparation (for example, mail binding or backup code), others work only on older versions of MIUI. We will honestly explain the risks of each option and give checklists for safe execution of operations.
If you're looking for a way to get around the lock without losing data, we're going to warn you that 90 percent of the time, it's impossible. Modern versions of MIUI 14/15 encrypt user files, and resetting the password will delete them, but you're going to get the phone back to work, which is the main thing.
We'll start with a detailed analysis of each method, start with the simplest (recovery via mail) and only get to the hard ones if the previous ones didn't work.
1. Password recovery via Mi Cloud (official method)
The most secure and recommended method Xiaomi uses is to restore access through the Mi Cloud website, which works if you remember your account-related email or phone number. Here is a step-by-step guide:
1. Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
2 Enter the email or phone associated with the account.
3. Select the confirmation method: code to the mail or SMS.
4. After entering the code, the system will prompt you to create a new password.
⚠️ Note: If a phone number from another region is linked to your account (e.g., Chinese), SMS In this case, try recovery via email or contact Xiaomi support.
- ✅ It works on all devices. Xiaomi/Redmi/POCO
- ✅ Does not require technical skills
- ✅ Stores data on your phone (if you haven’t reset)
- ❌ It doesn't help if you forget. email/phone
If this method doesn’t work, move on to the next method – unlocking through backup code or security issues.
2.Use of backup code or security issues
When you create a Mi Account, the system offers you to save a backup code or ask check questions, and if you do, it will take just a few minutes to unlock:
1. On the lock screen, tap the button "Forgot password?" (or "Forgot password?" on English firmware).
2. Select "Restore with backup code" or "Ask for security questions".
3 Enter the saved 8-digit code or correct answers to questions.
⚠️ Warning: The backup code only works once! Once used, the system will prompt you to generate a new one. If you lose it, it will be harder to restore access.
If neither code nor questions help, try the following method – unlock through a linked Google account (does not work on all devices).
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Save your backup code in a safe place (like the Bitwarden password manager or 1Password).
3. Unblock through Google Account (for older versions of MIUI)
On devices with MIUI 10 and below (released before 2020), Google Account bypasses the lock sometimes, an informal method that may not work on new smartphones, but it’s worth trying:
1. On the lock screen, enter any password 5 times in a row until the message "Forgot your password?" appears.
2. Slip on this label and select "Restore via Google".
3 Enter the data from the Google account that was linked to the phone.
4. Create a new password for Mi Account.
⚠️ Attention: MIUI 11 and later, this method is blocked, and it also does not work if the device has enabled data encryption or activated the Find Device function.
| Unlocking method | Works for MIUI. | Required. | Risk of data loss |
|---|---|---|---|
| Recovery through Mi Cloud | All versions. | Email/phone | No. |
| Backup code | All versions. | 8-digit code | No. |
| Google account | MIUI 10 and below | Google data | Possible. |
| Fastboot (EDL) | All versions. | PC, firmware | Yes. |
4. Reset via Fastboot (for advanced users)
If standard methods don't work, you'll have to use Fastboot mode, USB-cable and basic knowledge of working with ADB/Fastboot. It is suitable for devices where debugging is enabled USB or the loader unlocked.
⚠️ Attention: Fastboot reset deletes all data from your phone! there is also the risk of "bricking" the device if you do not act correctly.
Instructions for Windows:
- Download Google’s Platform Tools and unpack the archive.
- Turn off the phone and press Volume Down + Power to log into the Fastboot.
- Connect the device to your PC and run the command line in the folder with the platform-tools.
- Enter the command to unlock the bootloader: fastboot oem unlock (some models may require fastboot flashing unlock).
- After unlocking, run the phone with the official firmware through the Mi Flash Tool.
🔹 Important: On new devices (Xiaomi) 12/13/14, Redmi Note 12/13) unlocking the bootloader requires you to link your account to the device beforehand.
Install Xiaomi drivers on PC|Download the Mi Flash Tool|Download the firmware for your model|Charge your phone at least 50 times%|Prepare. USB-cable (original)
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5 Unlocking through Recovery and EDL modes
If Fastboot didn't work, there are two radical methods: Recovery reset (less efficient) and EDL (the most reliable, but complicated) firmware.
Method 1: Hard Reset with Recovery
1. Turn off the phone.
2.Plug Volume Up + Power to enter Recovery.
3. Select Wipe Data → Wipe All Data (Manage Volume and Power buttons).
4. Confirm reset and restart the device.
⚠️ Attention: On new versions MIUI Mi Account lock may remain after such a reset! This method only works on older devices (until 2021 release date).
Method 2: Firmware through EDL (Emergency mode)
EDL (Emergency Download Mode) allows you to flash your phone even with a locked bootloader.
- 🔧 Authorized Xiaomi account (for new models)
- 🔧 Firmware in.tgz format for your model
- 🔧 Mi Flash Pro Programming
- 🔧 Cable USB Type-C (original)
🔹 On devices 2023-2026 (for example, Xiaomi 14 or Redmi Note 13 Pro)+) firmware EDL A self-reset may result in permanent lockdown. IMEI.
What if the phone asks for an old password after reset?
6.A call in support of Xiaomi: Official Unblocking
If all independent methods are exhausted, then the last chance is to contact official support of Xiaomi.
- 📄 Check or warranty card on the phone
- 📄 Passport of the owner
- 📄 Box from the device (with serial number)
- 📄 Tieted. email/phone number, if you remember)
🔹 How to Contact Support:
1. Through the form on the website: mi.com/global/support.
2. by telephone (for Russia: +7 495 783-78-37).
3. in official service centers (addresses on the Xiaomi website).
⚠️ Note: Unlocking through support can take anywhere from 3 days to 2 weeks.In some cases (for example, when buying a phone from hand) you will be denied without the original documents.
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Official unlocking is the only legal way to return access to your account if all data for recovery is forgotten.
7. Alternative methods (at your own risk)
There are dozens of “magic” ways to bypass Mi Account locks online, from using APK bypasses to flashing them through TestPoint, and we don’t recommend them for a few reasons:
- ⚠️ Brick Risk: 80% of ‘Universal’ Methods Lead to Phone Breakage.
- ⚠️ Viruses and fraud – many “paid” unlock services are just stealing money.
- ⚠️ Violation of warranty - unofficial firmware deprived of the right to repair.
🔹 If you decide to experiment:
1. Look for instructions only in verified forums (4PDA, XDA Developers).
2. Check firmware files for viruses through VirusTotal.
3. Make a backup. IMEI and NV-Partitions before any manipulation.
🔹 On devices with Snapdragon chip 8 Gen 2/3 (for example, Xiaomi 13 Ultra or Redmi K60 Pro) bypassing locks via TestPoint or Deep Flash Cable is almost impossible due to hardware protection.