Blocking Mi Account on Xiaomi, Redmi or Smartphones POCO β One of the most common problems that users face after resetting settings, buying a used device or entering an incorrect password. The protection system ties the device to the Mi Account even after a hard reset, which makes the phone almost useless without access to the original login and password. In this article, we will analyze all the current ways of unlocking β from official (via Xiaomi support) to alternative (using tools like Mi Flash or other devices). EDL-regime).
It's important to understand that the methods vary in complexity, risk and requirements. For example, official unlocking through a service center guarantees data security, but can take up to 30 days, whereas using a Fastboot or EDL requires technical skills and often leads to a complete memory cleanup. We will describe each option in detail so that you can choose the best one, taking into account the device model, the version of MIUI and your capabilities.
Why is Mi Account blocking the device?
The Mi Cloud Lock (or FRP) system was implemented by Xiaomi to protect users from data theft.
- π When you first turn on your smartphone, the system requires you to be linked to your Mi Account (or Google Account on new models).
- π± After resetting the settings (Wipe Data), the device requests a login and password from the last associated account.
- β οΈ Without correct data, the phone is locked, showing the message "This device is locked" or "Mi Account verification".
- π Even flashing through Recovery doesnβt always help β on new devices, the lock is kept at the bootloader level.
The main reasons for blocking:
- π Buying a used phone with a tied someone elseβs account (the seller did not untie the device).
- π Mi Account password forgotten after long-term non-use.
- π¦ Resets through Hard Reset without first logging out of your account.
- π οΈ Failed firmware or software update that damaged authorization data.
β οΈ Note: On Qualcomm chipset devices (e.g. Redmi Note 10 Pro, POCO X3 Pro) Mi Account lock can be maintained even after flashing through Fastboot. EDL-mode (emergency loading).
Before choosing the unlock method, check:
- Device model and MIUI version (find in Settings β About phone).
- Processor type (Qualcomm, Mediatek, Unisoc) β this affects the methods available.
- A backup of data (unlocking often leads to its deletion).
How to Unlock Mi Accounts Officially
If you have access to the original email or phone number linked to your account, try the official methods. They're secure and don't require technical skills.
1. Recovery of password through the Mi Account website
The easiest way is to reset your password through the official website:
- Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
- Enter the email or phone number associated with the account.
- Confirm your identity via SMS or code letter.
- Create a new password and log in to your phone.
If an email or number is not available, try alternatives:
- π§ Check the Spam folder in the mail β the letter with the code could get there.
- π± Use a backup email (if it was specified during registration).
- π Try to restore access through Google Account if it was synced.
β οΈ Note: If the account was registered through a phone number, and SIM-The card is now unavailable (for example, when changing the operator), you will not officially be able to restore the password.
2 Unlocking through Xiaomi Support
If password recovery is not possible, contact support.
- π Check or document confirming the purchase (for example, a screenshot of a payment from an online store).
- π· Photo of the box with the serial number (must match the data in Settings) β The phone. β All characteristics).
- π Copy of passport (to confirm identity).
The process takes 7 to 30 days. Send a request through:
- π Official website: mi.com/support (select a region).
- π§ Email: support@xiaomi.com (English-Chinese).
- π± Telegram or Facebook chats (for some regions).
Example of a letter of support:
Subject: Unlock Mi Account for [Device Model], IMEI: [Your IMEI]
Dear Xiaomi Support Team,
I have purchased a Xiaomi [model] on [date of purchase], but the device is locked to a Mi Account that I do not have access to. Here are the details:
- IMEI: [Your IMEI]
- Serial Number: [serial number]
Proof of Purchase: [Put a check or screenshot]
Please help me unlock the device. I am the legitimate owner.
Best regards,
[Your name]π‘
If Xiaomi support refuses to unlock, try contacting your Twitter account (@MiSupport) β sometimes it speeds up the process.
Unofficial Unlocking Methods (without Password)
If the official methods have not worked, there are alternative methods that require technical skills and can lead to data loss or build-up of the device. Use at your own risk!
1. Unlock via Fastboot (for devices with unlocked bootloader)
The method is suitable for phones with unlocked Bootloader (for example, after official unlock through the Mi Unlock Tool).
- π₯οΈ Computer with drivers installed ADB/Fastboot.
- π Fastboot firmware ROM For your model (download from the official website).
- π§ Mi Flash Tool Tool.
Step-by-step:
- Turn off the phone and press Volume Down + Power to log into the Fastboot.
- Connect the device to the PC and check for detection by the command: fastboot devices
- Launch the Mi Flash Tool, select the downloaded firmware and press Refresh.
- At the bottom, select Clean All (full clean) and click Flash.
- Wait for the completion (5-10 minutes). The phone will restart without locking.
β οΈ Note: On new devices (Xiaomi) 12/13, Redmi Note 11/12) This method may not work because of the anti-Rollback protection. MIUI and firmware compatibility!
Download Fastboot firmware ROM forecast|Install the drivers ADB/Fastboot|Unlock Bootloader (unless unlocked)|Make a backup copy of the data (will be deleted)|Charge your phone at least to 50%-->
2. Unlock through EDL-mode (for Qualcomm)
EDL (Emergency Download Mode) - Emergency mode for devices on Qualcomm chipsets. Allows you to flash the device bypassing the Mi Account lock, but requires:
- π Special cable. EDL (or circuitry).
- π₯οΈ QFil or Mi Flash Pro Programs.
- π Firmware in.mbn format.
Instructions:
- Turn off the phone and connect it to the PC in EDL mode (this may require disassembling the device).
- Run Mi Flash Pro, select firmware and press Flash.
- Wait until the process is completed (the process takes 10-15 minutes).
Warnings:
- β οΈ The wrong firmware can "brick" the device.
- β οΈ The method does not work on devices with Mediatek or Unisoc chipsets.
- β οΈ Experience with working with EDL β for beginners is risky.
How to enter EDL without disassembly?
3 Use of tools such as Mi Account Unlock Tool
There are third-party utilities on the network (for example, Mi Account Unlock Tool, Xiaomi Tool V2) that promise to unblock without firmware.
- β Pros: Do not require deep technical knowledge.
- β Cons: High risk of viruses, often paid, do not work on new devices.
If you decide to try:
- Download the tool from a trusted source (e.g., XDA Developers).
- Connect your phone in Fastboot mode.
- Follow the instructions of the program (usually just press Unlock).
β οΈ Note: Most of the "free" Mi Account unlock tools contain malware. Check files on VirusTotal before using.
Unlock on devices with Mediatek and Unisoc
Phones on the Mediatek chipsets (Redmi 9A, POCO C31) and Unisoc (Redmi 10A) unlock differently than Qualcomm. EDL does not work here, but there are other methods:
1.Use of SP Flash Tool (for Mediatek)
It will require:
- π₯οΈ Programme SP Flash Tool.
- π Firmware in Scatter format.
- π Mediatek Drivers.
Instructions:
- Download the firmware for your model (for example, with FirmwareFile).
- Launch the SP Flash Tool, download the Scatter file.
- Connect the phone to the PC (without battery if removable).
- Press Download and wait until it is completed.
Warning:
- β οΈ Incorrect Scatter file can damage the device.
- β οΈ New devices (MIUI 13+) Authorization is required in SP Flash Tool.
2 Unlocked via Test Point (for Unisoc)
For Unisoc chipsets (formerly Spreadtrum), Test Point is often used:
- Take the phone apart and find Test Point (metal contacts on the board).
- Close the contacts with tweezers and connect USB-cable.
- Use ResearchDownload or Miracle Box for firmware.
The complexity of the method:
- π οΈ Device disassembly is required (risk of damage to plumes).
- π Test Point is different on each model (you need to look for a diagram).
What do you do if nothing helps?
If all methods are exhausted, extreme measures remain:
- π§ Xiaomi official centers can unlock the device for a fee (from 1000 to 3000 rubles), but require proof of purchase.
- π° Buy an unlock code: On sites like eBay or GSM Hosting sells unlock codes for specific IMEI (price: 5-20$). Risk of fraud is high!
- π± Use your phone as a βbrickβ: If unlocking is not possible, the device can be sold for spare parts (display, camera, battery often remain operational).
Before you give up, check:
- π Is there a developer mode on the device (Settings) β The phone. β Version. MIUI β If yes, try to turn it on. OEM Unlock.
- π‘ Connect your phone to another Wi-Fi network or use mobile data β sometimes the lock is region-bound.
- β³ Wait 72 hours β on some devices, after several failed attempts to enter a password, the lock is automatically removed.
How to Avoid Mi Account Blocking in the Future
To avoid the problem again, follow the following simple rules:
| Action. | Why is it important? | How do you do it? |
|---|---|---|
| Untie your account before selling | The customer will not be able to use the phone without your data. | Go to Settings β Accounts β Mi Account β Delete account |
| Sync with Google | Allows you to restore access through Google Account | Add a Google account to Settings β Accounts |
| Keep your account details safe. | It will help to restore the password when blocking | Write down your email/phone and password in a secure location (e.g. Google Keep) |
| Update MIUI | New versions are easier to restore access through Find Device | Check for updates in Settings β System Update |
If you reset your settings frequently (for example, to test firmware), create a spare Mi Account and link it to your device, so you can unlock your phone even if you forget your primary password.
π‘
On devices with MIUI 14+, the Mi Account lock may be linked to Google FRP, in which case, after unlocking the Mi Account, you will need to enter data from Google Account.