How to unlock Xiaomi if you forgot the password from Mi Account: official and unofficial ways

Mi Account passwords are one of the most common problems among Xiaomi, Redmi and POCO smartphone owners. Without access to your account, you won’t be able to activate your device after a reset, update your firmware, or even take advantage of some of the system’s features, and worse, if your phone is locked through Find My Device, it becomes a brick without the ability to bypass.

In this article, we will discuss all the current ways of unlocking, from official (password recovery, support) to alternatives (bypassing EDL, exploiting firmware vulnerabilities). It is important to understand that not all methods are universal, and some can lead to loss of warranty or complete loss of data. We will indicate the risks for each option and help you choose the best path depending on your situation.

If you are looking for a way to unlock Xiaomi after buying from hand or just forgot the data from your account, read on. For owners of devices with MIUI 14+ and new models (for example, Xiaomi 14, Redmi Note 13 Pro+), special nuances are relevant – we have taken them into account.

1. Official Recovery of Mi Account Password

The safest and most legal way to re-access your account is through Xiaomi services, which is a method that works if you have access to a linked email or phone number, which takes 5-10 minutes and requires no technical skills.

Go to account.xiaomi.com/pass/forgetPassword, and the system will prompt you to enter an email or phone number associated with the account.

  • 📧 Reset password link (if recovery via email)
  • 📱 SMS with confirmation code (if recovery via phone)
  • 🔐 Security issues (if they were previously set up)

If you don’t remember a linked email or number, try:

  1. Check your email history in the mail (look for emails from service@xiaomi.com).
  2. Try entering possible email options (such as with typos or other domains).
  3. Use the “Forgot email?” function on the recovery page – the system will prompt the first letter of the address.

💡

If you have two-factor authentication enabled (2FA), you will need to enter a code from the Mi Authenticator app or backup code after resetting your password.

⚠️ Note: If an account was created via Facebook or Google, restore the password in the corresponding service.

2. Unlock through Xiaomi support (for confirmed owners)

If password recovery did not help, but you are the legal owner of the device, you can contact official support Xiaomi. This method works only if there are documents confirming the purchase (check, warranty card, box with IMEI).

Instructions for handling:

  1. Go to the support website: mi.com/global/support.
  2. Select the Mi Account section → Unlock Device.
  3. Fill out the form by specifying: 📱 IMEI Devices (you can find out via *#06# or on the box) 📄 Purchase data (date, place, serial number) 📧 Contact email for communication

Attach scans / photos of documents (check, passport, warranty card).

The application period is 3 to 7 working days, if you decide positively, you will be sent an unblocking instruction or reset your account manually, and the method is short of waiting and having to prove ownership.

📊 What kind of smartphone you Xiaomi?
Redmi (Series Note, K, A)
POCO (F, X, M)
Mi (11, 12, 13, 14)
Black Shark
Other
Unlocking methodTime.DifficultyRisks.Suitable for
Password recovery5-10 minutes⭐No.All models.
Appeal of support3-7 days⭐⭐Refusal to leave without documentsOnly for owners
Reset via Fastboot15-30 minutes⭐⭐⭐Data loss, possible blockingDevices without Mi Account Lock
Bypassing through EDL1-2 hours⭐⭐⭐⭐Loss of warranty, risk of "brick"Technically savvy users

3. Fastboot reset (for devices without Mi Account Lock)

If your device is not locked through Mi Account (for example, you just forgot the pattern lock), you can try resetting via Fastboot mode.This method deletes all data, but does not require a password from the account.

Instructions:

  1. Turn off your smartphone.
  2. Press the Power button + Volume down before the Fastboot logo appears.
  3. Connect your phone to your PC and install the Mi Flash Tool drivers (you can download it on the official website).
  4. Open the command line in the adb folder and type: fastboot oem edl If the command doesn’t work, try: fastboot flashing unlock
  5. Once the bootloader is unlocked, reset: fastboot erase userdata fastboot erase frp fastboot reboot

Step-by-step:

  1. Install Qualcomm HS-USB QDLoader 9008 drivers (can be found on the 4PDA or XDA forums).
  2. Turn off your phone and turn it into EDL: For older models: press the Power Button + Volume Up for 10-15 seconds. For new models, use Testpoint (requires disassembly of the device).

Qualcomm HS-USB QDLoader 9008

Mi Flash Tool

Flash

Wait for completion (10-20 minutes) and the device will be unlocked after the reboot.

What is Testpoint and why is it needed?
Testpoint (test point) - these are contacts on the motherboard, the closure of which puts the device in mode EDL. On new Xiaomi models (for example, Redmi Note 11 Pro)+, Xiaomi 12T) standard combinations of buttons for entering EDL They don't work, and you need to physically close the contacts. EDL or TP). Close contacts with tweezers or a needle during connection USB-This method requires experience in electronic repair and is used only in extreme cases.

After firmware through EDL:

  • 🔄 The device will be completely reset (all data deleted).
  • 🔓 The Mi Account lock will disappear.
  • ⚠️ Possible bugs in operation (for example, a broken module) NFC or camera – you will need to re-fill the firmware.