Xiaomi Mi Play is a popular budget smartphone of 2018, which is still in active use. But what if you forgot your password, your phone locked after unsuccessful attempts to enter, or the system requires confirmation of your Mi Account? In this article, we will analyze all possible unlock scenarios, including bypassing the pattern lock, resetting via Fastboot, and even unlocking the bootloader to install custom firmware.
It's important to understand that unlocking methods depend on the type of lock, for example, resetting your screen password and unlocking your Mi Account are different processes. We will describe each of them in detail, specify the risks (including data loss), and give recommendations for restoring access without going to the service center. If your Mi Play is blocked after a firmware or shows an error This device is locked, you will find a solution here too.
This article is relevant for Xiaomi Mi Play (codename pyxis) based on MIUI 10β14 and Android 8β12. For new models (for example, Redmi Note 12), methods may differ β keep this in mind when applying instructions.
1. unlocking the screen: password, PIN, pattern lock
If you forget the screen unlock password, PIN-You have a code or a graphical key, and you have a few options, and let's start with the simplest one, which is to restore it through your Mi Account.
The method works if:
- πΉ Your phone has a Mi Account (you have logged in before).
- πΉ Internet access (via Wi-Fi or mobile network).
- πΉ Remember the username and password from Mi Account.
Instructions:
- On the lock screen, click Forgot Password? (or Forgot Password?).
- Choose Restore through Mi Account.
- Enter the username (email or phone number) and password from your Xiaomi account.
- Confirm the unlock via SMS or email (if required).
If this method didnβt work (for example, there is no linked account), go to hardware reset via Recovery or Fastboot.
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Before resetting, try connecting your phone to your PC and using Mi Flash Unlock (the official tool of Xiaomi), which can unlock the screen without losing data if the device is recognized by the system.
2.Reset via Recovery: When nothing helps
Recovery is a universal method that works even if your phone is completely locked, but it removes all data from your device, including photos, contacts and apps. Use it only as a last resort!
How to Sign In to Recovery on Xiaomi Mi Play:
- Turn off the phone (press the power button for 10 seconds).
- Press Volume Up + Power at the same time and hold for 5-7 seconds.
- Release the buttons when the Mi logo and Recovery menu appear.
On the Recovery menu:
- π§ Select Wipe Data (or Clear Data).
- π§ Confirm the action by selecting Wipe All Data.
- π§ After reset, select Reboot to reboot.
What if Recovery asks for a password?
Once reset, the phone will boot as new, you will need to reconfigure it, including the Mi Account binding, and if you have previously enabled a backup in the Mi Cloud, some of the data (contacts, notes) can be restored.
3. Unlocking via Fastboot: for power users
If Recovery is locked with a password or resetting through it does not help, then Fastboot mode remains.This method requires a computer with ADB and Fastboot drivers installed, as well as the official Mi Flash Unlock utility.
Step-by-step:
- Download and install Mi Flash Unlock (the official Xiaomi tool).
- Put your phone in Fastboot mode: 1. Turn off the device. 2. Press Volume Down + Power before the screensaver with a rabbit and the words Fastboot.
- Connect your phone to your PC through USB-cable.
- Start Mi Flash Unlock, log in to your Mi Account (should match your phone account!).
- Follow the instructions of the program to unlock.
Important: Xiaomi can request proof of ownership of the device, which requires:
- π Check or box IMEI phone.
- π Photo of the device with the serial number (under the cover or in the settings).
- π Passport or other identity document.
Install drivers ADB/Fastboot PC-only|Download Mi Flash Unlock from the official website|Prepare. USB-cable (preferably original)|Check the battery charge (minimum) 50%)|Find a purchase check or a box from your phone
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If Mi Flash Unlock does not recognize the device, try:
- π Use the other USB-port (preferably) USB 2.0).
- π Reinstall drivers manually through Device Manager.
- π Disable the antivirus (it can block the utility).
4 Unlock Mi Account: If the phone requires an old account
One of the most difficult cases is when Xiaomi Mi Play is blocked on the previous Mi Account (for example, after buying a used phone), the system can require entering the username and password of the old owner, even after resetting through Recovery.
Official means of addressing:
- π§ Contact the previous owner and ask them to remove the device from their Mi Account (via the web version).
- π§ If you cannot contact us, contact Xiaomi with proof of purchase (check, contract).
Informal methods (risky!):
- π Use the bypass through EDL-mode (requires soldering equipment and knowledge of circuitry).
- π Install custom firmware through an unlocked bootloader (but this voids the warranty).
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Xiaomi could lock the device permanently if it detects attempts to bypass Mi Account through unofficial methods...The risk of losing the phone is higher than the potential benefit!
The cost of official unlocking through the service center Xiaomi β from 1,500 to 3,000 rubles (2026), in informal workshops the price is lower, but there is no guarantee of success.
5 Unlocking the bootloader (Bootloader) for firmware
If you want to install custom firmware (like LineageOS or Pixel Experience), you first need to unlock the bootloader. On Xiaomi Mi Play, this is done through the official Mi Unlock Tool utility.
Requirements for unlocking:
- π± The phone must be linked to the Mi Account for at least 7 days.
- π± The device should have an official firmware MIUI (non-custom!).
- π± Settings include Developer Options and Unblocking OEM.
Step-by-step:
- Activate Developer Options: Go to Settings β About Phone β MIUI version and press 7 times.
- Return to Settings β More β For Developers and Enable: - Unlock OEM - Debugging over USB
- Download Mi Unlock Tool from the official website.
- Transfer the phone to Fastboot and connect to the PC.
- Launch the utility, log in to your Mi Account and follow the instructions.
| Phase | Waiting time | What do you do? |
|---|---|---|
| Linking your account to your phone | 7 days | Just use your phone, don't drop it. |
| Request for unblocking | 3 to 15 days | Xiaomi checks the history of the device. Sometimes it requires an IMEI photo. |
| Unlocking itself | 5-10 minutes | Follow the instructions in the Mi Unlock Tool. |
| Installation of custom firmware | 20-40 minutes | Use TWRP or OrangeFox Recovery. |
Once you unlock the bootloader, you will be able to flash any firmware, but you will lose the ability to update by air (OTA) and some MIUI features (such as Mi Cloud).
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Before unlocking the bootloader, make a full backup via TWRP or Mi PC Suite, which will help restore data if something goes wrong.
6. Black screen or bootloop: what to do?
If after a failed firmware or reset Xiaomi Mi Play does not turn on, hovers on the Mi logo or shows a black screen, the reasons may be different:
- π Damaged firmware (for example, after an interrupted update).
- π Core conflict or fashion (if you put custom firmware).
- π Hardware malfunction (for example, the dump of the screen plume).
Solutions:
- Hard reset: Press Volume up + Power for 15-20 seconds. If the phone vibrates, release the buttons.
- Firmware through Fastboot: 1. Download the official firmware for Mi Play (pyxis) from the Xiaomi Firmware Updater website. 2. Unpack the archive and launch the script flash_all.bat (Windows).
- Hardware check: If the firmware didnβt help, there may be a problem with the hardware (e.g., battery capacity or display plume).
How to distinguish a software failure from a hardware failure?
If you are not sure of your abilities, it is better to contact a service center. The average cost of diagnosis is 500-1000 rubles (2026).
7.Blocking prevention: how to avoid problems in the future
To avoid getting blocked by Xiaomi Mi Play again, follow these tips:
- π Use a fingerprint or facial recognition in addition to PIN-code.
- π Regularly do backup through Settings β System system β Backup.
- π Do not buy used phones without resetting your Mi Account by the previous owner.
- π Update the firmware only through Settings β Update the system (not through third-party sites).
Also useful:
- π Write it down. IMEI phone (located on the box or via code *#06#).
- π Save the serial number (in settings or under the cover).
- π Find the device in Mi Cloud (will help track the phone when you lose it).
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If you often forget passwords, set up a Smart Lock in Android: the phone will unlock in trusted places (home, work) or when connected to a trusted device (such as a smartwatch).