Forgotten password from Mi Account is one of the most common problems of owners of smartphones Xiaomi, Redmi and others. POCO. Locking the device through your Mi Account is triggered after resetting settings, firmware, or even a normal reboot if it was previously activated by the factoryβs Find My Device. PIN-This protection is more difficult to bypass: the system requires entering a login and password that you do not remember.
In this article, we will analyze all the current ways of unlocking - from official (restore access through Xiaomi support) to technical (bypass through Fastboot or other devices). EDL-It is important to understand that not all methods will save your data, and some may lead to blocking. IMEI So before you start, assess the risks and choose the best option.
1. Official Recovery of Mi Account Password
The safest and most legal way to re-access your account is through Xiaomi services, which is a method that works if you have access to an email or phone number linked to your account.
Instructions:
- π§ Go to the password recovery page: account.xiaomi.com/pass/forgetPassword.
- π± Type in the email or phone attached to your account. If you don't remember, try all the combinations you can.
- π Select the confirmation method: code on email, SMS or by backup email (if indicated).
- π Create a new password and save it in a safe place (for example, in a password manager).
If you donβt have access to your email/phone or donβt remember them, try alternatives:
- π Check your mailboxes on other devices (tablet, PC) β maybe a letter from Xiaomi came there.
- π Contact the mobile operator to restore access to the SIM-card (if the number is linked to the account).
β οΈ Note: If an account was created through third-party services (such as Google or Facebook), try to restore your password through them.In some cases, Xiaomi does not provide alternative ways to verify your identity.
2. Unlock through Xiaomi support (proof of ownership)
If you canβt recover your password, you can contact Xiaomiβs official support with proof of ownership of the device, which works, but requires patience: the answer can come in 3-4 days.
What will be required:
- π Check or invoice for the purchase of the phone (with indication) IMEI).
- π· Photo of the box with serial number (if preserved).
- π± Photo of the lock screen with IMEI (is called by the combination *#06#).
- π Passport or other identity document.
How to send a request:
- Go to the support page: mi.com/global/service/contact.
- Select the Mi Account section β Unlock Device.
- Fill out the form, attach all documents and send a request.
- Wait for a response from the support team (usually by email).
β οΈ Note: Xiaomi support may refuse to unlock if the device was purchased informally (for example, brought from abroad without warranty.
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If you still have screenshots of correspondence or phone payments (for example, from AliExpress), attach them to the request - this will increase the chances of successful unlocking.
3. Fastboot reset (without data loss but with risks)
The method is suitable for devices with an unlocked bootloader. If you previously unlocked it through the Mi Unlock Tool, you can try resetting the Mi Account lock without completely clearing the data.
What you need:
- π₯οΈ Windows computer (Windows recommended) 10/11).
- π Cable USB (preferably original).
- π οΈ Mi Flash Unlock (download from the official website).
- π± Phone with a charge of at least 50%.
Step-by-step:
- Turn off the phone and press Volume Down + Power to log into the Fastboot.
- Connect the device to your PC and start Mi Flash Unlock.
- Sign in to your Mi Account (if you remember the username / password) or select Unlock anyway option (if the bootloader is already unlocked).
- Wait for the process to be completed (5-10 minutes) and the phone will restart.
If the bootloader is locked, this method will not work β official unlocking through Xiaomi will be required (see Section 2).
Download Mi Flash Unlock from the official website|Make sure the loader is unlocked|Charge your phone at least 50 times%|Prepare original USB-cable|Disable antivirus on PC (can block the utility)-->
4. Bypassing the lock through EDL-The mode (for advanced users)
EDL-Emergency Download Mode is a firmware emergency mode that allows you to reflash your phone even with a locked bootloader. The method is complex and requires Qualcomm skills, but sometimes it is the only way to bring the phone back to life.
What you need to know:
- π§ Suitable only for smartphones on Qualcomm processors (for example, Redmi Note 10 Pro, POCO X3 Pro).
- π¦ You will need a firmware (Fastboot) ROM) for your model.
- π» Qualcomm drivers are needed HS-USB QDLoader 9008 and Mi Flash Tool.
Instructions:
- Download the firmware for your model from the Miui Download website.
- Install QDLoader drivers (can be found on the 4PDA or XDA forums).
- Turn off the phone, press Volume up + Volume down and connect to the PC β the device will be defined as Qualcomm HS-USB QDLoader 9008.
- Start the Mi Flash Tool, select the firmware and press Flash.
β οΈ Note: Incorrect Firmware Through EDL If you're not sure what you're doing, you can see a specialist, and you can also note that this method resets all the data and can block it. IMEI on some models.
What is a βbrickβ on your phone?
5. Use of third-party services (risks and alternatives)
There are many services on the Internet that offer Mi Account unlocking for money (from 500 to 5000 rubles), some of which work through remote access to your PC, others sell "unlock codes", but there are serious risks:
| Type of service | Cost | Risks. | Chances of success |
|---|---|---|---|
| Remote Unlocking (TeamViewer) | 1000β3000 β½ | Data theft, viruses, IMEI blocking | 50β70% |
| Selling unlock codes | 500β1500 β½ | Fraud, code doesn't fit | 30β50% |
| Firmware through EDL (Service Centers) | 2000β5000 β½ | Data loss, IMEI blocking | 80β90% |
If you decide to take this step, follow the safety rules:
- π Look for feedback on the service on independent sites (for example, 4PDA ordredit).
- π³ Donβt pay in advance β only after successful unlocking.
- π‘οΈ Use a virtual machine or backup PC for remote access.
An alternative to paid services is to go to informal service centers that specialize in Xiaomi, which often have access to branded firmware and unlocking equipment.
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Before using third-party services, try all official methods. Fraudsters often use user ignorance to offer "unblocking" for money, although it is actually enough to restore the password through email.
6. Hardware methods (for experienced users)
If the software didn't work, there's hardware, and it requires disassembling the phone and working with chips, so it's only suitable for advanced users or for the masters.
Basic methods:
- π§ Reset via testpoints - closing contacts on the board for entry into the EDL proofless.
- πΆ Flip-through ISP β Connecting to flash memory directly (requires soldering equipment).
- π Replacing an EMMc chip is an extreme method if other methods have failed.
To implement these methods will need:
- The soldering station or hot air.
- Programming (UFi Box, EasyJTAG, Medusa Pro)
- The schematics for your model (can be found on 4PDA).
Example of the process of resetting through test points:
1. disassemble the phone and find test points on the board (usually signed as "EDL" or "Test Point").
2. Close the contacts with tweezers or wires.
3. Connect the phone to a PC - it will be defined as Qualcomm 9008.
4. Swipe the device through the Mi Flash Tool.β οΈ Warning: Mistakes in hardware unlocking can damage the board or chips. If you are not sure about your skills, contact the service center.
7.How to avoid blocking Mi Account in the future
To avoid having a locked phone problem again, follow the simple rules:
- π Keep your account information in a safe place (for example, in the password manager KeePass or Bitwarden).
- π§ Link backup email β this will make it easier to restore access.
- π± Turn off Find My Device if you donβt use the feature: Settings β Mi Account β Find My Device.
- π Make regular backups via Mi Cloud or locally on PC.
- π‘οΈ Do not buy handsets without resetting your Mi Account β the previous owner can block the device remotely.
If youβre a frequent drop-off or experimenting with firmware, unlock the bootloader in advance, which will avoid future Mi Account issues. Instructions for unlocking the bootloader are available on Xiaomiβs official website.