How to unlock a Xiaomi phone through a phone number without losing data: 5 proven ways

Forgot your Xiaomi password and fear losing photos, contacts or work files? Unlocking through a tied phone number is one of the safest ways to get your device back without having to reset to factory settings. In this article, we’ll break down the official and alternative methods that work on Redmi, POCO and Mi models (including Xiaomi 13/14, Redmi Note 12 and other current devices).

It's important to understand that unlocking will only be successful if your phone is tied to a Mi Account with a validated number, if you've bought a device with your hands or not set up an account, you'll have to use other methods (we'll talk about them too), and we won't recommend dubious hacking programs, only legal and proven solutions.

Why Xiaomi Phone Is Locked and Can It Be Unlocked Through a Number?

Xiaomi smartphones are blocked for three main reasons:

  • πŸ”’ Forgotten pattern lock/password is the most common situation, especially after a long break in use.
  • πŸ“± Reset settings without detachment Mi Account - after a hard reset, the phone requires you to enter the account data associated with the previously.

Unblocking via phone number is possible if:

  • πŸ“ž The number is confirmed in Mi Account (when registering or later in the account settings).

If these conditions are met, the chances of successful unlocking are 80-90%, otherwise you will have to contact Xiaomi or use Fastboot methods (about them at the end of the article).

πŸ“Š Your Xiaomi phone is blocked because of the...
Forgotten password
Hand-held purchases (linked to someone else's account)
Resetting settings
Other causes

Method 1: Unblock through the official Mi Account website

The most reliable method is to use the retrieval feature on Xiaomi’s website, which works even if the phone is completely locked, but you have access to a computer or other device.

Instructions:

  1. Go to account recovery page: account.xiaomi.com/pass/forgetPassword.
  2. Enter the email or phone number associated with the account.
  3. Choose the recovery method - SMS (if the number is confirmed) or Email.
  4. Enter the received code and create a new password.
  5. Connect your phone to the internet (via Wi-Fi or SIM-card) and enter a new password on the lock screen.

⚠️ Note: If the site requests to enter IMEI You can find it on the phone box or under the battery (on models with removable batteries). IMEI The emergency call menu is displayed by command *#06#.

Phone number confirmed in Mi Account|

Access to email or SMS |

Phone connected to the Internet |

IMEI Devices at hand (in case of additional checks)-->

Method 2: Unlock through the Find Device menu

If you have Find My Device enabled on your phone, you can unlock it remotely, and this method works even if you don't remember the Mi Account password, but you have access to the number you're assigned.

Step-by-step:

  1. Open your browser on a PC or other phone and go to i.mi.com.
  2. Sign in with your phone number (select the option to Sign in via SMS).
  3. In the menu on the left, select Find the device β†’ Find your locked Xiaomi.
  4. Click Unlock the device and confirm the action via SMS.
  5. Wait for the notification on the phone – it will unlock automatically.

πŸ”Ή Limitations of method:

  • πŸ“‘ The phone must be connected to the Internet (otherwise the team will not reach the Internet).
  • πŸ”‹ Battery level of charge > 15% (otherwise the function may not work).
  • 🚫 Does not work on custom firmware devices (e.g. LineageOS).
What if the "Find the Device" doesn't see the phone?
If your Xiaomi isn’t showing up in the device list on i.mi.com, check: 1. Is Find Device enabled in settings (Settings β†’ Mi Account β†’ Find Device). 2. Does the phone have internet access (try connecting to Wi-Fi manually via the emergency call menu). 3. Have you changed the IMEI or firmware – this can knock the account binding off. If nothing helps, try the Fastboot method (described below).

Method 3: Unlocking through Recovery Mode (for advanced users)

If the first two methods didn't work, you can try unlocking your phone through Recovery Mode, which doesn't reset data, but requires you to follow the instructions exactly.

Instructions:

  1. Turn off the phone (press the power button for 10-15 seconds).
  2. Press the combination of Loudness up + Power and hold until the Mi logo appears.
  3. In the Recovery menu, select Connect with Mi Assistant (use volume buttons for navigation, power button for confirmation).
  4. Connect your phone to your PC through USB-cable.
  5. Download and install Mi PC Suite, then follow the program’s instructions to unlock.

⚠️ Note: On some models (Redmi Note 10 Pro, POCO X3 Pro and later, the Connect with Mi Assistant may not be available, in which case try an alternative method via Fastboot (described in the next section).

Xiaomi modelSupports Recovery-UnlockingMi PC Suite is required
Redmi Note 9/9 Proβœ… Yes.βœ… Yes.
POCO F3 / Xiaomi 11 Lite⚠️ Partially (depends on firmware)βœ… Yes.
Xiaomi 12/13/14 series❌ No (only via Fastboot)❌ No.
Redmi 10A / POCO M4 Proβœ… Yes.❌ No, that's enough. ADB)

Method 4: Unlocking via Fastboot (without data loss)

This is a method for power users who are ready to work with ADB and Fastboot. This method does not erase user data, but requires an unlocked bootloader. If the bootloader is blocked, unlocking will lead to a reset!

What you need:

  • πŸ–₯️ Computer with installed ADB Tools.
  • πŸ”Œ USB-cable (preferably original).
  • πŸ“„ File. unlock_tool.zip (You can download from the official website).

Step-by-step:

  1. Turn off the phone and put it in Fastboot mode (clip Volume Down + Power).
  2. Connect to your PC and check for device detection by command: fastboot devices If the phone doesn’t show up – install Xiaomi drivers.
  3. Uncivilize. unlock_tool.zip and launch miflash_unlock.exe.
  4. Sign in to Mi Account via phone number (SMS will be sent).
  5. Follow the program’s instructions – it will offer to unlock the bootloader without resetting data (if possible for your model).

⚠️ Note: On new models (Xiaomi 13 Ultra, Redmi Note 12 Turbo), unlocking the bootloader always results in a reset.

πŸ’‘

If the phone has asked for a password again after unlocking via Fastboot, try entering an empty line (just click "Confirm"). Sometimes the system resets the request after successfully unlocking the bootloader.

Method 5: Alternative methods (if nothing worked)

If the official methods do not work, there are less reliable, but sometimes effective options:

1. bypassing the emergency call menu (for older models):

  • On the lock screen, type ##4636##.
  • In the menu that opens, select Phone Information β†’ Turn off (sometimes this will unlock access to settings).

⚠️ It only works on Xiaomi until 2019 release (Redmi 5, Mi) A1 etc.).

2. Reset password via ADB (if debugging is enabled):

  • Connect your phone to your PC and execute commands: adb shell su rm /data/system/gesture.key rm /data/system/password.key reboot

πŸ”Ή This method only works if the debugging has been previously enabled. USB (Settings β†’ The phone. β†’ Version. MIUI β†’ 7 times to unlock the developer menu).

3. Appeal in support of Xiaomi:

  • Write to official support with a request to unlock the device.
  • Attach the purchase check, IMEI and passport details (if the phone is officially purchased).

⏳ The term of consideration of the request - from 3 to 10 days.

πŸ’‘

If the phone is hand-built and tied to someone else's account, the only legal way to unlock it is to contact the previous owner for data from the Mi Account or provide proof of purchase in support of Xiaomi.

Frequent Mistakes and How to Avoid Them

When you unlock Xiaomi, users often face typical problems. Here's how to solve them:

Mistake.Reason.Decision
Cann't verify device (when recovering via the site)The phone is not connected to the Internet or blocked by Mi Account.Connect to Wi-Fi via the emergency call menu or wait for your account to be unlocked (up to 24 hours).
This device is locked (in Fastboot)The bootloader is locked and official unlocking is required.Use the Mi Unlock Tool (described above).
SMS code doesn't come inThe number is not confirmed in Mi Account or the operator blocks messages.Try to restore access via email or contact Xiaomi support.
Phone is not defined in FastbootLack of drivers or damaged USB-cable.Install drivers from the official website or try another cable.

πŸ’‘ Tip: If you often forget passwords, set up a backup PIN-code β†’ Screen locking β†’ Backup password, which allows you to unlock your phone without having to attach it to your account.

Can I unlock Xiaomi without a number attached?
Yes, but only if you have access to an email linked to your Mi Account, or if your phone has been previously unlocked via Fastboot, otherwise you will have to seek support with proof of ownership of the device.
Why does the phone need to re-enable via Fastboot?
This happens if the bootloader has been unlocked, but the account information (Mi Account) is left in the system. Try to enter an empty password or repeat the procedure with a full reset (if the data is not important).
Does unlocking through a number on POCO work?
Yes, POCO is a sub-brand of Xiaomi, and all methods (including recovery via Mi Account and Find Device) work the same, except for models on POCO Launcher (e.g. POCO F5), where the path to settings may differ.
What to do if photos are missing after unlocking?
If the data is gone, check the MIUI/Backup/AllBackup folder on internal memory β€” sometimes the system backs up automatically. Also try file recovery software like DiskDigger or Recuva (root rights required).
Can I unlock Xiaomi through a Google account?
No, Xiaomi uses its own authentication system (Mi Account). Google account here is not helpful, even if the phone runs on Android One (for example, Mi A2/A3).