How to unlock Xiaomi Redmi phone if you forget the password from your Mi Account

The situation when the owner of a Xiaomi or Redmi smartphone forgets the password from his Mi Account is one of the most stressful in the world of mobile technology. The device turns into a “brick” not because it broke physically, but because of the powerful data protection system built in by the manufacturer. The lock screen requiring you to enter forgotten credentials can appear after resetting the settings to the factory, reflashing or even a simple reboot if the “Find device” function was turned on.

Many users panic when they see a message about the need for authorization, because access to photos, contacts and important applications is completely blocked. However, do not despair, because there are several proven methods of access restoration. It is important to understand that data security in MIUI is first and foremost, so you can not simply bypass protection – you will either need to remember data, undergo verification, or use specialized tools.

In this article, we will discuss in detail all legal and technical ways to solve the problem. SIM-The main thing is to act consistently and not make mistakes that can lead to a complete lockdown of the device on the Internet. IMEI or seriell number.

Why does the phone require a password after a reset?

The requirement to enter a Mi Account password after Hard Reset is a feature of FRP, a system that was introduced by Google and adapted by Xiaomi to protect against theft, and if an attacker steals a phone and tries to reset it, they still can’t use it without the previous owner’s account.

When you see the activation screen, it means that the device has enabled the Find Device feature and the phone has at least once connected to the Internet after a reset. The system checks the IMEI of the device with Xiaomi servers and blocks the login until ownership is confirmed. This is a standard procedure that protects your personal data even in the event of a loss of the gadget.

⚠️ Warning: Repeatedly incorrectly entering a password can lead to a temporary account lock for hours or even days.Do not try to guess the combinations at random unless you remember them accurately.

Understanding the reason for locking helps you choose the right unlock strategy, so if you just changed your password recently, it can take up to 24 hours for the system to sync the new data, in which case it’s better to wait than try to reset the device immediately.

Recovery through the Mi Account website

The easiest and safest way to do this is to restore access through the official website, which requires a computer or other smartphone with Internet access, go to the official Xiaomi account management page and enter the phone number or email that was linked to the locked device.

The system will offer multiple options for verifying identity, whether it's a code from an SMS, an email, or an answer to a secret question if you've installed one, and once you've successfully verified it, you can set a new password. Importantly, once you change the password on the locked phone, you need to connect to Wi-Fi so that the device can get the updated data from the server.

• 📱 Go to i.mi.com from any available device.
• 🔑 Enter the phone number or email registered in your Mi Account.
• 📨 Select the method of obtaining the confirmation code (SMS or e-mail).
• 🔄 Enter the received code and set a new complex password.

If you change your phone number or you don't have access to your mail, the process becomes more complicated, and if you do, you'll need to fill out a special form on the site to restore your account, where you'll need to provide an approximate date of registration, device model and other information, and support will review the application, but this can take 1 to 3 business days.

Use of the SIM-unlock-card

Often users forget that the account was linked to a phone number. SIM-The card you have registered for your Mi Account is in your hands, unlocking will be as fast as possible.Put the SIM card into the locked smartphone (or another phone if you can take it.) SMS) Try to restore access right on the lock screen.

The activation screen usually has a button called "Forgot your password?" or "Other ways." Click on it and select the SMS login option. The system will send a confirmation code that you will need to enter in the appropriate field. This method only works if the phone number has not been changed in the account settings after you bought the phone.

In some cases, especially on older versions of MIUI, it was possible to unlock the device simply by inserting a SIM card and connecting to Wi-Fi, but in modern versions (MIUI 12, 13, 14) without entering code from SMS or password is almost impossible.

⚠️ Attention: If SIM-The card is lost, and you can restore it in your carrier's salon first, and it's going to be very difficult to restore your account without access to your phone number.

Reset password through the Mi Credit or Mi Store app

There is a lesser-known but effective way to reset a password if the locked phone has the Mi Credit app installed and authorized (or Mi Store, which is less common in global versions), which works if you remember the password from the app but have forgotten the password from the account itself.

The method is to initiate a password change from the Mi Account, which is already logged in, through the settings inside the Mi Credit application, and since the application is already logged in, the system considers the user's actions legitimate, but this method does not work on all versions of the firmware and requires the pre-installing of these services.

If none of the software methods did not help, you need to contact an authorized service center. For this, you will need documents confirming the purchase of the device: an original check, a warranty card and a box with the matching IMEI. The service employees can remove the lock officially, but this will entail a complete data reset.

Technical methods: ADB and Fastboot

For advanced users, there are methods of unlocking through a computer using Fastboot modes and debugging over USB (ADB), these methods require installing Xiaomi drivers and special utilities on a PC. However, it is worth noting that on new versions of Android and MIUP, these methods often do not allow you to bypass FRP without knowing a password, since the protection is built into a deep level.

However, you can try. You will need to download the Xiaomi ADB/Fastboot Tools platform or similar open source utilities. Connect your phone in Fastboot mode (clamping the volume button when turned on) and try to perform the partition reset command responsible for the accounts.

fastboot oem unlock


fastboot erase persist

Fastboot oem unlock will completely delete all data from the device (Wipe Data). If the phone then requests Mi Account again on the first boot, then the FRP protection is active and you can not bypass it by simply resetting partitions, in which case you will need to flash the device using a developer account or paid boxes, which is a difficult procedure.

Contacting the service center and important nuances

If you don't remember your password, email, or phone number, the only legal way is to go to the service center, and engineers have access to Xiaomi's database, and they can untie the device remotely from your account, which is the only 100% guaranteed way that doesn't require technical knowledge.

But there's an important caveat: if the device was bought by hand and the previous owner didn't untie it from his account, the service center will refuse service without the account owner present, which protects against theft. So when buying a used phone, always demand a full reset with you.

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Always keep your check and your smartphone box in a separate place, and if you lock or steal it, it will be the only proof of your ownership of the device.

Do not trust dubious services that promise to unlock your phone in 5 minutes over the Internet without documents. Often such "masters" use stolen accounts or exploits that can lead to unstable phone operation or re-blocking after a month.

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The most reliable way to avoid problems is to always remember your credentials or record them in a reliable place, and when buying a used phone, immediately check the absence of other people's accounts.

Frequently Asked Questions (FAQ)