Touchpad on Xiaomi laptop blocked: 7 proven ways to unlock

Did you turn on a Xiaomi laptop and the touchpad stopped responding to touch? The courser stopped in place, and the Fn + F6 keys do not help? This problem is familiar to many owners of RedmiBook Pro, Mi Notebook Air and other models of the brand. Most often, the locking of the touchpad occurs due to accidental pressing of hot keys, driver failure or conflict with Windows updates. In 80% of cases, you can fix the situation in 2-3 minutes without contacting the service center.

In this article, we’ll look at all the possible causes of touchpad locks on Xiaomi laptops, from the banal (disable via keyboard) to the complex (hardware) and learn how to check the sensor in Device Manager, update drivers manually, reset the BIOS settings, and even restore functionality through the command line, and if the problem is physical damage, we’ll show you how to determine this and what to do next.

1. Checking for underlying causes: hotkeys and physical lock

Before digging deep into the system settings, rule out the simplest of reasons. On Xiaomi laptops, the touchpad is often blocked by random pressing of a keyboard combination or a mechanical switch (if you have one in your model).

On most RedmiBook and Mi Notebook devices, the Fn+F6 combination is responsible for turning off the touchpad (sometimes Fn+F3 or Fn+F10 depends on the model). The key usually has a cross-circuit touchpad icon drawn on it. Try pressing this combination twice, maybe the touchpad will work.

• 🔍 Check the indicator: on some models (for example, RedmiBook 15 Pro) when the touchpad is blocked, an orange LED lights up next to the touchpad.
• 🔄 Reboot your laptop: Sometimes the crash is temporary, and a normal reboot restores the touchpad.
• 🔌 Connect the mouse: if USB-The mouse works, but the touchpad doesn't, the problem is in the mouse, not the system.

⚠️ Attention: On Xiaomi laptops POCO (for example, POCO X3 Laptop) key combination may differ if Fn + F6 It didn't work, try Fn. + Del or press Fn and alternately press all the functional keys (F1–F12).

2. Touchpad settings in Windows settings

If the hotkeys didn’t help, check the touchpad settings on the operating system itself. In Windows 10 and 11, the touchpad can be disabled at the OS level – for example, after updating or installing third-party software.

Open Windows Settings (Win + I keys) and go to Devices → Touchbar. Make sure the Touchbar switch is in the On position. If it is not present or inactive, the problem may be in the drivers (for this in the next section).

• ⚙️ Sensitivity: Try changing the touchpad sensitivity level – sometimes it resets to a minimum after updates.
• 🖱️ Mouse conflict: In the touchpad settings, you can have the option "Disable the touchpad when you connect the mouse.
• 🔄 Resetting: At the bottom of the page with touchpad options, click "Reset settings to default values".

⚠️ Note: On some Xiaomi laptops with Windows 11 preinstalled in S mode, touchpad settings may be limited.To get full access, go to Settings → Update and security → Windows security → Performance and operability of the device and disable S mode.

3. Update or reinstall touchpad drivers

If the touchpad doesn't respond to Windows settings, it's likely the driver problem. Xiaomi laptops often have conflicts with Synaptics or ELAN drivers after automatic system updates, the solution is to update the driver manually or roll it back to the previous version.

Open the Device Manager (Win + X → Device Manager) and search for the "Mice and Other Pointing Devices" section, open it and find a device called "Touchpad", "Synaptics" or "ELAN" and right-click on it and select:

• 🔄 Update the driver → "Automatic Search (if Windows finds an update, install it).
• 🗑️ Remove the device → After restarting the laptop (the driver will install automatically).
• 📥 Update manually: download the driver from the official Xiaomi website (Subsection "Support" → Drivers") for your model.

If the touchpad is running after the update, but it is unstable (for example, misses touches or spontaneously clicks), try rolling back the driver. To do this, select Properties → Driver → Reverse from Device Manager. If the button is inactive, then the previous version is not present - in this case only manually installing the driver from the manufacturer's website will help.

4. unlock the touchpad via BIOS/UEFI

In rare cases, the touchpad is locked at the BIOS level - for example, after a setting reset or a failed firmware update.To check this, restart the laptop and press F2 or Del when you start up (depending on the model) to enter the BIOS. On Xiaomi laptops, this is usually F2, but on some models (for example, the Mi Notebook Pro X 2022) you may need F12.

In the BIOS menu, look for Advanced (or Configuration) and look for options associated with touchpad or pointing device.

• Internal Pointing Device must be Enabled.
• Touchpad - included (On).
• USB Legacy Support – sometimes affects the touchpad (install Enabled).

If you don't find those options, you're not locked at the BIOS level. Save the change (F10) and exit. If the touchpad is up, the problem is solved. If not, move on to the next way.

5. Virus and conflicting software testing

Sometimes the touchpad is blocked due to viruses or third-party programs that interfere with the driver’s work. For example, some antiviruses (such as Avast or Kaspersky) can block “suspicious” actions of the touchpad, and the problem can occur after installing gesture control utilities (such as TouchFreeze or TwoFingerScroll).

To rule out this option:

1. Run virus checks with Windows Defender or a third-party antivirus.
2. Open the Task Manager (Ctrl + Shift + Esc) and check the list of running processes. Look for suspicious programs with names like "Touch*", "Pad*", "Gesture*".
3. Temporarily disable the antivirus and restart the laptop – if the touchpad is working, add the driver of the touchpad to the exceptions of the antivirus.

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If the touchpad stopped working after installing a gesture control program (such as Precision Touchpad Enabler), remove it through Settings → Applications → Apps and Features and restart the laptop.

On Xiaomi RedmiBook Pro 15 (2023) laptops, a bug is known when the touchpad is blocked after installing the KB5034441 update for Windows 11. Solution: Remove this update through Settings → Windows Update → Update History → Remove updates.

6. Windows reset or system restore

If all previous methods failed, the problem may lie in deep system settings, in which case Windows will restore to the previous point or a complete reset with saving files.

To return the system to working condition:

1. Open Options → Update and Security → Recovery.
2. In the "Return the computer to its original state" section, click "Start" and select "Save my files".
3. If there are restore points, select System Restore and roll back to the date the touchpad worked.

This method is time consuming (it takes 30 to 60 minutes), but 90% of the time it solves the problem if it is software-based. After resetting, remember to re-install the drivers from Xiaomi's official website.

⚠️ Note: On laptops with two operating systems (e.g. Windows) + Linux) Touchpad can be blocked when switching between OS. Solution: in BIOS Turn off Fast Boot (Fast Boot) and install OS Optimized Defaults in Disabled position.

7. Hardware malfunctions: when to carry in the service

If neither of these methods worked, it's probably hardware, and Xiaomi laptops are more likely to fail:

• 🔌 Touchpad plume – moved away or damaged (especially after falls or heavy pressing).
• 🔋 Touch panel controller – burned due to voltage surge.
• 💧 Fluids – even a small amount of moisture can cause contacts to corrosion.

To diagnose a hardware malfunction:

1. Connect the external mouse – if it works and the touchpad doesn’t, the problem is definitely in it.
2. Try booting a laptop with a Live USB (like Linux Mint) if the touchpad doesn't work there, it's the hardware.
3. Light a flashlight on the touch panel - if you see damage (cracks, bloating), the touchpad should be changed.

The cost of repairs in the service center Xiaomi:

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If the laptop is guaranteed, do not disassemble it yourself! Contact the authorized service center Xiaomi - repair will be free.

FAQ: Frequent questions about unlocking touchpad on Xiaomi