How to unlock the Xiaomi scooter: all the ways and instructions

Xiaomi electric scooters are one of the most popular means of transportation, but sometimes owners face the problem of locking the device. This can happen due to a failure in the Mi Home app, an incorrect password entry, buying used equipment with a link to the previous owner, or activating protection against theft (M365, Pro, 1S, 4 Pro, Essential, etc., the ways to unlock may be different.

In this article, we will discuss all the current methods of unblocking, from simple reset via an app to manually bypassing restrictions using an engineering menu or third-party utilities. It is important to understand that some operations require technical skills and can affect the warranty. If the scooter is blocked due to theft, unlocking without the consent of the legal owner is punishable under article 159.6 of the Criminal Code of the Russian Federation (electronic fraud).

Why Xiaomi Scooter Can Be Blocked?

Before you start unlocking, you need to determine the reason for the lock, which will help you choose the right method and avoid unnecessary actions.

• 🔒 Blocking through the application - the scooter is tied to the account of the previous owner (typical for used technology).
• 🔐 Incorrect password – three times entered incorrect PIN-The code in the Mi Home or Mi Electric Scooter app.
• 🚨 Activation of protection against theft – the scooter automatically blocked after leaving the smartphone (Anti-Theft function).
• 🔄 Firmware failure – after a failed software update or resetting settings.
• 📱 Xiaomi account problems – the profile in Mi Account is blocked (for example, for suspicious activity).

The most common situation is to buy a scooter "off the hands" when the previous owner did not untie the device from his account, in which case unlocking using standard methods (password reset) will not work, you will need a complete reset, and if the lock was due to a software failure, sometimes rebooting the controller or flashing helps.

⚠️ Note: If the scooter is blocked after updating the firmware through third-party utilities (for example, DownG or ScooterHacking Utility), there is a risk of "bricking" the controller.

Method 1: Unlocking through the Mi Home app (official method)

If the scooter is locked because of an incorrect password or a temporary failure, the first thing you do is try the standard method through the official app (M365, Pro, 1S, Essential) if the device is not linked to another account.

Instructions:

1. Open the Mi Home app (or Mi Electric Scooter for new models).
2. Go to the Profile section → My devices and select a blocked scooter.
3. Click on the three dots in the top right corner and select Unlock.
4. Enter the password from the Mi Account account to which the scooter is attached.
5. If your password is lost, use the recovery function via email or phone.

If the scooter is linked to someone else's account, it can only be officially unlocked with the consent of the previous owner.

• 📱 Ask the seller to remove the device from his account via Mi Home → Profile → My devices. → Delete.
• 🔄 After removal, restart the scooter (press the power button for 10 seconds).
• 🆕 Connect the scooter to your account again.

⚠️ Warning: If the seller refuses to untie the scooter, it may be a sign of theft. Check the history of the device through the serial number (on the frame under the scooter). QR-code on the Xiaomi Verify website.

Method 2: Reset to factory settings (Hard Reset)

If unlocking through the app doesn't work, the next step is to completely reset the scooter settings, which removes all account attachments and returns the device to the "out of the box" state, but it doesn't work on hardware-locked models (for example, after activating Anti-Theft via a computer). NFC-marker).

The discharge will require:

• 🔧 Screwdriver (to access the reset button on the board).
• 📱 Smartphone with Mi Home app (for re-binding).
• 🔋 Charger (the battery must be charged at least 30 times%).

Resetting instructions:

1. Turn off the scooter (press the power button for 5 seconds).
2. Remove the bottom cover (on models) M365/Pro — 4 screw-driver).
3. Find a small Reset button (usually red or black) on the controller board.
4. Press the Reset button for 10-15 seconds (before the beep).
5. Put the scooter together and turn it on. It should be in tether standby mode.

On Xiaomi models 1S, Pro 2 and newer reset button may not be available. In this case, use a combination of buttons:

1. Turn off the scooter.


2. Press the power button + the brake button (on the steering wheel).




3. Hold for 10 seconds until the double beep.




4. Release the buttons - the scooter will reboot.

Disconnect the scooter from charging

Charge the battery by at least 30%

Prepare a screwdriver to remove the cover

Make sure the Reset button is not damaged

Download the latest version of Mi Home-->

Method 3: Unlock through the Engineering Menu (for advanced)

If the reset didn’t help or the scooter was locked at the controller level, you can try unlocking it through an engineering menu, which requires a PC connection and the use of specialized utilities such as DownG, ScooterHacking Utility or XiaoFlash.

We warn you that incorrect actions in the engineering menu can permanently incapacitate the scooter controller. If you are not sure of your skills, you should contact the service center.

Step-by-step:

1. Download and install DownG (official website: downg.com).
2. Connect the scooter to the PC through USB-C (New models may require an adapter).
3. Run DownG and select the scooter model in the list.
4. Go to Unlock and follow the instructions of the program.
5. If you request a password, use the standard one for Xiaomi: 1234 or 0000.
6. After unlocking, reflash the controller to the latest stable version of the software.

Xiaomi 4 Pro and Essential models may require additional connectivity to the UART-The port (soldier of wires) is required for this. USB-TTL Adapter and connection scheme (you can find it on forums like this) XDA Developers).

Method 4: Bypassing the lock through NFC-tag (Anti-Theft)

Starting with the Xiaomi Pro 2, the company added hardware protection against theft with the help of theft. NFC-If the scooter is blocked due to activation of this function, it can only be unlocked with the original tag or through the official service.

How Anti-Theft works:

• 🔗 The tag is tied to the scooter through the Mi Home app.
• 🚫 When removing the smartphone from the scooter at a distance of more than 10 meters, wheel locking is turned on.
• 🔓 You can unlock only by bringing the tag to the sensor (under the power button).

If the label is lost, it cannot be officially restored, but there are workarounds (at your own risk):

1. Buy an empty one. NTAG213/215/216 tag (e.g. on AliExpress).
2. Download the app NFC Tools (Android) or NFC TagWriter (iOS).
3. Read the data from the original tag (if any) or use a template for Xiaomi (can be found on geek forums).
4. Write the data to a new label and check its work.

⚠️ Attention: Fake NFC-The tags can lead to permanent locking of the controller. On the 4 Pro and later models, dynamic encryption is used, and it is almost impossible to cheat the system.

💡

If the scooter is blocked because of NFC, If there is no label, try rolling back the firmware to version 1.3.6 (for Pro 2) – in it the Anti-Theft function is unstable and sometimes resets after restarting.

Method 5: Flashing the controller (last chance)

If all the previous methods have failed, the last option is to completely flash the controller.

• 🔧 Scooter "brickled" after a failed update.
• 🔒 Lock at the bootloader level (for example, after using Custom Firmware).
• 📛 Lost all data to unlock (password, tag, access to the account).

You'll need firmware.

• 💻 Windows PC 10/11.
• 🔌 Cable USB-C (new-model — UART-adapter).
• 📄 Firmware for your model (you can download on ScooterHacking).
• 🛠 Utility. STM32CubeProgrammer Flash Loader Demonstrator.

Step-by-step:

1. Download and install. STM32CubeProgrammer From the official website of STMicroelectronics.
2. Connect the scooter to the PC in mode DFU (To do this, press the power button. + brake USB).
3. Start the utility and select the scooter port.
4. In Erasing, select Full Chip Erase.
5. Download the firmware file (.bin or.hex) and press Start.
6. Wait until the process is completed (the process can take 5-10 minutes).

After the firmware, the scooter will be in a "like new" state, but all settings will reset. If the firmware failed (for example, there was a Verify failed error), try:

• 🔄 Use a different firmware version (e.g., an older firmware version).
• 🔌 Check cable and port USB (It is better to use the back port on the PC).
• 🔧 Sweat contacts BOOT0 and BOOT1 on the controller board (requires soldering skills).

💡

Flashing the controller is the riskiest method, unless you have experience with the STM32, Improper firmware can damage the memory chip and completely lose the performance of the scooter.

What do you do if nothing helps?

If all of these methods have not yielded results, there are three options:

1. The most reliable, but also the most expensive way to contact the official Xiaomi service is in Russia, official service centers are in Moscow, St. Petersburg and some other cities. mi.com/ru/service). The cost of unlocking - from 1 500 before 5 000 ruble depending on the model.
2. Find a private master - on Avito or in local groups, they often offer services for unlocking scooters. The average price is 1,000-3,000 rubles. Be sure to check the reviews and ask for a guarantee.
3. Buy a new controller – if the lock is hardware (for example, the memory chip burned), sometimes it is cheaper to replace the board entirely. M365 It costs about 3000-4000 rubles for Pro 2 – 5000-7000 rubles.

Before you bring the scooter to the service, make sure that the problem is indeed the lock, not the mechanical failure. For example, if the scooter does not turn on at all, the reason may be:

• 🔋 A discharged or bloated battery.
• 🔌 Damaged charging port.
• 💥 Short circuit in the wiring.

You can check this with a multimeter or visual inspection of the board for burnt elements.

FAQ: Frequent questions about unlocking Xiaomi scooters