How to unlock your phone number on Xiaomi: PUK-pre-reset MIUI

Forgotten. PUK-code lost SIM-Xiaomi card or phone suddenly stopped recognizing number, POCO Mi is a common problem that can occur for various reasons: from a banal error when entering PIN before hardware failures after the update MIUI. Unlike iPhone or Samsung, Xiaomi devices have their own nuances of unlocking due to the close integration with Mi Account services and the features of working with two devices. SIM-map.

In this article, we will discuss 5 working methods of unlocking the number - from standard methods (entry) PUK, contacting the operator) to advanced (reset via Fastboot, bypass locking) MI-Particular attention will be paid to typical user errors that lead to a complete loss of access to the user account. SIM-postcard 10 failed-input PIN/PUK. All instructions are relevant to the devices on MIUI 14/15 and newer, including Xiaomi models 13/14, Redmi Note 12/13 and POCO F5/X5.

1. Unlock through PUK-Code: When the phone asks "Enter" PUK"

Most common situation: you entered three times incorrectly PIN-code SIM-The map and Xiaomi phone blocked it by requesting PUK (Personal Unblocking Key: This code is not linked to the device, it's linked to the device. SIM-The card can only be obtained from a mobile operator.

How to proceed:

• 📱 Don't enter. PUK After 10 failed attempts SIM-The card is blocked forever, and it will have to be changed in the operator’s cabin.
• 🔍 Check the documents that came with SIM-map: sometimes PUK indicated on a plastic carrier or in an envelope.
• 📞 Call the operator hotline (numbers below) or use the online chat. You will need to give the passport details of the number holder.
• 🌐 For MTS, Beeline, MegaFon and Tele2 PUK can be obtained through a personal account on the site or in a mobile application.

⚠️ Attention: If you have entered PUK Right, but Xiaomi phone still asks for it again - the problem is the hardware reader SIM-Try restarting the device or inserting the card into another slot (if there are two of them).

2. Network settings reset: if the number is not determined

Sometimes Xiaomi phone doesn't see a number, not because of SIM lock, but because of a malfunction in the mobile network settings, which is true after a MIUI update, a change of operator or manual change of APN.

• 📵 The status bar displays "No Service" or "Emergency Calls Only".
• 🔄 The number is determined, but there is no mobile Internet.
• 📶 The network icon flashes or disappears.

The solution is to reset the network settings to factory:

1. Open the Settings. → SIM-maps and mobile networks.
2. Choose a problem SIM-card (if two of them).
3. Tap additional settings → Resetting mobile network settings.
4. Confirm the action and restart the phone.

Make sure that SIM-map inserted correctly

Remember the current APN settings (if manual)

Connect to Wi-Fi (required for automatic settings)

Take it out and insert it. SIM-map back after rebooting-->

If the reset didn’t help, check if Flight Mode is activated in the notification curtain or if Background Limitation is enabled for SIM-maps (in the same mobile network settings).

MTS

Beeline

MegaFon

Tele2.

Other operator

Yota/Tinkoff Mobail-->

3 Unlocking through Mi Account: If the phone asks for a password after resetting

After resetting the settings (Hard Reset) on Xiaomi may be a request to enter the username and password from Mi Account – even if you did not block the number! SIM-If you forget the login details, unlocking your phone will be more difficult.

Options for action:

• 🔑 Restore the password from Mi Account via the official account.xiaomi.com. Use the linked email or phone number.
• 📱 If recovery doesn’t work, try entering a password through your computer – sometimes a captcha on a PC is easier than on a phone.
• 🛠️ In extreme cases, contact the Xiaomi service center with documents on the phone. They can unlock the device through special software (but this is a paid service).

⚠️ Note: Do not use bypass programs to unblock Mi Account (such as Mi Account Unlock Tool) most of which contain viruses or permanently "block" the phone, making it unusable.

4. Hardware reset via Fastboot: for power users

If Xiaomi phone is completely locked (does not respond to input) PUK, does not SIM-map, hanging on the logo MI), Fastboot mode can help, and this method is suitable for devices with an unlocked bootloader and requires a computer.

Step-by-step:

1. Download the official firmware for your model from MIUI Downloads. Choose the version of Fastboot (file with the extension.tgz).
2. Unpack the archive in a folder on your computer.
3. Install the Mi Flash Tool drivers and connect your phone to your PC in Fastboot mode (clip Volume Down + Power when the device is off).
4. Launch the Mi Flash Tool, select the firmware folder and click Refresh → Flash.

Warnings:

• 🚨 This method removes all data from your phone, including photos and apps.
• 🔧 If the bootloader is locked, first unlock it through the Mi Unlock Tool (requires binding to the Mi Account).
• ⚡ Do not disconnect the phone from the PC while firmware - this can lead to a breakage of the motherboard.

💡

Before you run your Fastboot, check the phone model with the fastboot getvar product command in the terminal. A mismatch in the firmware model can turn the device into a brick.

5. Replacement SIM-The cards: When nothing helps

If all attempts to unblock failed, SIM-The card is permanently blocked (for example, after 10 unsuccessful inputs). PUK), All that remains is to replace it:

1. Contact your operator’s communication room with your passport.
2. Ask for a duplicate. SIM-Cards (usually issued free of charge or for 50–200 rubles).
3. If the number has been linked to services (such as a mobile bank), reconfigure them after you have replaced them.

New ones. SIM-MTS and Beeline cards PIN-The default code is often disabled, but it can be activated in the phone settings (Settings) → Security → Lockdown SIM-map).

Frequent Mistakes and How to Avoid Them

Many Xiaomi users are making the number lock problem worse because of errors.

• 🔢 Entering PIN/PUK At random. 3 failed SIM It is blocked and then 10 — forever.
• 🔄 Ignoring reboot. Sometimes the number is not determined due to a temporary failure, just take out / paste in. SIM and reboot the phone.
• 📲 Resetting settings without detachment Mi Account.This leads to locking the device even after replacing it SIM.
• 🛠️ Self-disassembly of the phone, dust or damage to contacts SIM-The cards can make the problem worse.

If you suspect that the problem is in the hardware (for example, the phone does not see any of the devices). SIM-map, check it out:

• 🔍 Contacts SIM-Pollution cards (dry alcohol).
• 📶 Slot performance (try inserting the card into another slot or into another phone).
• 🔋 Network settings: sometimes manual operator selection in Settings helps → Mobile network → Network operators.

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If Xiaomi phone doesn’t see SIM-If you have a card after a drop or moisture, the problem is probably damage to the antenna module or the motherboard, and you need to have a diagnosis at the service center.

FAQ: Answers to Frequent Questions