How to unlock a phone number on Xiaomi: all the ways 2026

Why Xiaomi is blocking phone numbers and when it happens

Blocking the number on Xiaomi smartphones is a common problem that users face after resetting, buying a used device or changing the settings. SIM-Unlike hardware locking (where the phone is tied to the operator), it's a software restriction that's a problem. MIUI call-in SMS. Most often this is due to a binding to a Mi Account, anti-theft protection or a failure in the operation of the communication module.

The main reasons for blocking:

• 🔒 Activation of Mi Account protection – if the phone was dropped without decoupling from the previous owner, the new number may not be determined.
• 📱 Reset to factory settings without removal SIM-Cards – the system sometimes “forgets” the operator’s data.
• 🛡️ Anti-theft function (Find Device) – blocks calls when suspected theft.
• 📶 Problems with IMEI — if it is knocked down or missing (often after unofficial firmware).

It is important to distinguish between number lock and number lock. SIM-cards (when required) PUK-code) or network lock (if the phone is tied to the operator, for example, MTS or Beeline under the contract). MIUI, Which can be eliminated without going to the service center.

Method 1: Unlock with Mi Account (if the phone is linked to your account)

If, after resetting or buying a used device, Xiaomi (for example, Redmi Note 12 or POCO X5) asks to enter the data of the old Mi Account, this means that the previous owner did not untie the device, in which case you can unlock the number only through an official account.

Step-by-step:

1. On the lock screen, click Unblock using Mi Account.
2. Enter an email or phone tied to the device (if you bought a used phone, ask the seller for data).
3. Confirm the entry via SMS or email.
4. Go to Settings → Accounts → Mi Account → Devices and remove this device from the list.
5. Reset settings again: Settings → About phone → Reset settings.

⚠️ Warning: If the seller refuses to provide details from Mi Account, it could mean the phone is stolen. IMEI on the IMEI.info website or via the command *#06#. When buying used equipment, always require the decoupling of the device from the account!

If you don’t have access to your old account but the phone was officially purchased (there’s a check), contact Xiaomi with proof of purchase.

Method 2: Reset network settings (if the number is not determined, but the SIM works)

If SIM-The card is recognized (there is a network signal), but the phone number does not appear in the settings or calls are not available, the problem may be a failure of the mobile network settings. 10C, POCO F4 Mi 11 Lite.

Instructions:

• 📵 Go to Settings. → SIM-maps and mobile networks.
• 🔄 Choose yours. SIM-map and click Reset Network Settings (or Reset Settings) APN).
• 🔁 Restart the phone and wait for the operator’s automatic settings.
• 📞 Check if the number appears in Settings → The phone. → Status SIM-map.

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If after resetting the network, the number is still not determined, try inserting SIM-It can be used to re-wake the card to another phone, then return it back.

Method 3: IMEI Restoration (unless the number is determined)

If the phone can't see SIM-map at all (no network, no network, no IMEI), The problem may be in the downed data of the communication module.This often happens after a failed firmware or reset via Fastboot. IMEI — This is a critical step, as without it, the phone will not be able to connect to the network operator.

How to check for IMEI:

1. Type on the keyboard *#06#.
2. If a 15-digit code is displayed instead of Null or Invalid, the IMEI is shot down.

IMEI recovery via Engineer Mode (for Qualcomm processors):

1. Install the MTK Engineering Mode app (for MediaTek) or use the built-in mode:
2. Go to Engineer Mode → Connectivity → CDS Information → Radio Information.
3. In the AT+ field, type the command (replace 123456789012345 with your IMEI): AT +EGMR=1.7,"123456789012345" AT +EGMR=1.10,"123456789012345"
4. Reboot the phone.

⚠️ Attention: Change IMEI This method can be considered as a violation of the law in some countries (including Russia). IMEI If your phone is not yours, contact the previous owner or service center.

Method 4: Unlocking through ADB (for power users)

If standard methods don’t work and the phone is locked at MIUI level (for example, after a failed update), you can try unlocking it via Android Debug Bridge (ADB), which is suitable for models on MIUI 12-14 and requires the developer mode to be enabled.

Preparation:

• 🖥️ Install. ADB and Fastboot on PC.
• 📱 Turn on Debugging. USB In Settings → The phone. → Version. MIUI (Press 7 times, then return to Additional → For developers).
• 🔌 Connect your phone to your PC and confirm access USB.

Commands to unlock:

1. Open the command line in the adb.exe folder and type: adb devices (you should display your device).
2. Enter the command to unlock the network: adb shell settings put global captive_portal_detection_enabled 0
3. To reset the SIM lock: adb shell am start -n com.android.settings/.Settings$SimSettingsActivity
4. Reboot your phone: adb reboot

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ADB-The commands work only if the lock is software (at the level of the program). MIUI). If the problem is in the hardware (for example, broken) SIM-This method will not help the slot.

Method 5: Contact Xiaomi Service Center

If all of the above methods have failed, the last option is to contact the official Xiaomi service center.

• 🔧 The phone has a hardware lock (for example, after a fall or moisture hit).
• 📵 IMEI not available or restored programmatically.
• 🔒 The device is linked to a Mi Account and the previous owner is not available.
• 📡 Problems with the communication module (the antenna is not working).

What to bring with you:

• 📄 Check or warranty card (if the phone is guaranteed).
• 📱 The device itself with a charge of at least 50%.
• 🆔 Passport (to confirm possession).
• 💳 SIM-The operator card with which the problem occurred.

The cost of unlocking in the service depends on the reason:

• Software reset (without replacing parts) - from 500 to 1500 rubles.
• Restoration of IMEI - from 1000 to 3000 rubles.
• Replacement of the communication module - from 2000 to 5000 rubles.

⚠️ Warning: Avoid handicraft services that offer unlocking for 300 rubles. Often, such masters simply stitch the phone with unofficial software, which can lead to loss of the service. IMEI Official Xiaomi service centers are in most major cities, a list of them can be found on the website mi.com.

Frequent Mistakes and How to Avoid Them

When trying to unlock a number on Xiaomi, users often make mistakes that exacerbate the problem, and the most common ones are:

Another common mistake is ignoring backup before resetting. Even if you unlock a number, all contacts, messages, and settings can be lost. Always save data through Settings → Additional → Backup or third-party apps like Google Contacts.

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Before any manipulation of IMEI or firmware, take a picture of the sticker from the phone box (which shows the original IMEI) and save the photo to the cloud, which will help restore data if something goes wrong.

FAQ: Answers to Frequent Questions