Blocked number on Xiaomi smartphone β a problem that users face after repeatedly incorrectly entering PIN-When you use a code, activate the Find Device function, or buy a used phone with a previous owner's account tied, unlike hardware locking (when the phone requires a password when it's turned on), locking a number affects the user. SIM-card or network settings, making calls and SMS.
In this article, we will analyze all the current ways to unlock for Xiaomi, Redmi devices, POCO and Black Shark on base MIUI 14/15 HyperOS, including official methods through the operator, bypassing the lock PUK-code, as well as solutions for cases where the phone requires original SIM-The previous owner's card, and we'll focus on the hidden settings. MIUI, Resetting network restrictions without losing data.
Reasons for blocking a number on Xiaomi
Before you start unlocking, it's important to understand what caused the problem. 80 percent of the time, the culprit is not the one who caused the problem. SIM-map and program constraints MIUI Or HyperOS, these are the basic scenarios:
- π Three failed attempts at input PIN-code β SIM-The card is blocked and requires PUK-code (unique for each card).
- π± Activation of Find Device β the phone is tied to the Mi Account and blocks network functions when you change SIM.
- π Update firmware with an error - after a failed update MIUI can reset network settings, requiring re-activation.
- π Buying a used phone β the previous owner did not untie the Mi Account or left the operator active blocked.
- π‘ Operator restrictions β some mobile networks (e.g, Tele2 or Yota is blocking SIM suspected fraud.
If your Xiaomi is showing a message, enter PUK-codeΒ», Β«SIM-The card is locked, or "This device is linked to another account," and there are different types of locks, and the approaches to the solution will be different, PUK-The code can only be obtained from the operator, and the binding to the Mi Account can sometimes be bypassed through the mode. EDL (flash-fix).
β οΈ Warning: If the phone requires PUK-code, but you don't know it -- don't enter random numbers. After 10 wrong attempts. SIM-The card will be irrevocably blocked, and it will have to be changed in the operatorβs cabin.
Official ways to unlock through the operator
If the problem is related to PUK-If you have code or limitations on your mobile network, you should first contact the operator. Most providers (MTS, Beeline, MegaFon, Tele2) grant PUK-code free through:
- π Call for support β call from another phone to the operatorβs number (e.g. 0890 for MegaFon) and request PUK.
- π Personal account - on the website or in the mobile application of the operator (section "My" SIM-Cards" or "Service ManagementΒ»).
- π¦ Salon of communication - have a passport and a contract for a number (if the number is issued for you).
For Xiaomi, the official way to unlock the Mi Account is to contact Xiaomiβs support team with proof of purchase (check, box, IMEI). However, this process can take up to 30 days, and there is no guarantee of success.
| Operator. | Support number | Method of obtaining PUK | Time of processing |
|---|---|---|---|
| MTS | 0890 | Personal account, call, salon | 5-15 minutes |
| Beeline | 0611 | Mobile application, salon | 10.30 minutes |
| MegaFon | 0500 | Call, personal account. | Instantly. |
| Tele2 | 611 | Only through the salon. | 1-2 hours |
| Yota | 0999 | Chat in appendix | 1 day |
β οΈ Note: If you have purchased SIM-card from resellers (for example, on Avito), the operator may refuse to provide PUK-In this case, there's only one replacement. SIM.
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Before calling the operator, check the phoneβs IMEI via *#06# β some locks are related to lost/stolen devices, and the operator may require proof of legality of the purchase.
Unlocking PUK-Code without operator: myths and reality
There are often βsecretβ ways to unlock the Internet. PUK-From entering universal combinations to using an engineering menu, 99% of them do not work, but there are several legal life hacks:
- Documentation verification β PUK-The code may be indicated on a plastic carrier SIM-cards (where the chip is cut) or in a contract with the operator.
- Use a backup SIM β if you have a spare SIM of the same operator, insert it and request a PUK through your personal account.
- Resetting network settings β sometimes the Settings path helps β SIM-maps and mobile networks β Resetting network settings, but it does not guarantee unlocking PUK.
Some forums recommend entering 0000, 1234 or 1111 as a universal PUK β It's dangerous. After 3 or 10 wrong attempts. SIM-The card is locked forever. The only workaround is to use another one. SIM-card (e.g. second operator) for calls until you receive the original PUK.
Can I hack into it? PUK-code?
Unlocking the number when linked to Mi Account
If your Xiaomi displays a message saying, "This device is tied to your Mi Account. Enter the password to unlock," it's the Mi Cloud Lock feature, which is a theft protection that is activated when:
- π Reset your phone to factory settings without leaving your Mi Account.
- π± Insert a new SIM-Cards (if the option "Find the device" is enabledΒ»).
- π§ Firmware updates with an error.
Officially unlock the phone only by knowing the username / password from the associated account Mi. If you bought a used phone, try to contact the previous owner.
βοΈ Preparation for unlocking Mi Account
Method 1: Fastboot bypass (for advanced users)
This is a good way to do things with the bootloader unlocked, and if the OEM Unlock is disabled, it won't work.
- Turn off the phone and press Volume Down + Power to log into the Fastboot.
- Connect your phone to your PC and open the command line in the folder with ADB.
- Enter the command: fastboot oem unlock If the bootloader is unlocked, the phone will restart without being tied to the account.
Method 2: Firmware through EDL (Emergency mode)
The most reliable, but risky way is to flash your phone in EDL (Emergency Download Mode) mode.
- π₯οΈ Windows PC and Qualcomm Drivers HS-USB QDLoader 9008.
- π Firmware for your model (for example, Redmi Note) 10 Pro β sweet_global_images...).
- π§ Mi Flash Tool or QFil.
Step-by-step:
- Turn off the phone, press Volume up + Volume down + Power for 10 seconds to enter the EDL (the screen will be black).
- Connect your phone to your PC β Qualcomm HS-USB QDLoader 9008 should appear in the Device Manager.
- Open the Mi Flash Tool, select the firmware and press Flash.
- After firmware, the phone will restart without being tied to the account.
β οΈ Attention: Firmware through EDL It drops all the data and can cause a phone to crash if the wrong firmware version is selected.
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Firmware via EDL is the only way to bypass Mi Account on phones with a locked bootloader, but requires technical skills and risks voiding the warranty.
Unlocking SIM-Maps through the Engineering Menu
If Xiaomi canβt see it, SIM-map or show error Β«SIM-The card is not supported, the problem may be network settings, in which case the engineering menu (hidden service menu for diagnostics) will help).
To get there:
- Open the phone app and type in: ##4636###
- Select the item Phone Information.
- Scroll down to Network Settings and select Network Type β try changing from LTE/3G/2G (auto) to 2G Only.
- Reboot the phone.
If SIM-The card is still not defined, try resetting the network settings:
- Go to Settings. β SIM-maps and mobile networks β Additionally. β Resetting network settings.
- Confirm the reset and restart the device.
For Xiaomi models on the MediaTek processor (for example, Redmi 9A or POCO C31), you can use an alternative engineering menu code:
##36446337##It has additional options for diagnosing the SIM module.
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If the engineering menu doesnβt open, check if Hidden Settings are disabled in MIUI. Go to Settings β About Phone and click on the MIUI version 7 times to activate the developer mode.
What do you do if nothing helps?
If all of these methods fail, radical measures remain:
- π§ Replacement SIM-cards if PUK-The code is lost and the operator refuses to help, it is easier to buy a new one. SIM (cost ~100β300 β½).
- π± Resetting to factory settings will help if the lock is connected to software, but will delete all data. β The phone. β Resetting settings.
- π οΈ Contact the service center β if the phone is locked at the Mi Account level and firmware through the EDL It didnβt help, but the craftsmen can use specialized equipment (for example, DC-Phoenix or UFi Box), the cost of the service is from 1,500 to 5 000. β½.
Phones with hardware locking (for example, after a failed firmware or damage to the SIM module) may need to replace the motherboard, in which case the repair will cost 30-70% of the cost of the new device.
If you suspect that the phone has been stolen or locked by IMEI, check its status on the IMEI.info website. In this case, unlocking is impossible - the device will be locked at the operator and manufacturer level.
Prevention: How to avoid locking a room in the future
To avoid the problem again, follow the simple rules:
- π Keep it. PUK-code β Write it to a secure location (such as Mi Cloud notes or password manager).
- π± Untie your account before selling β before resetting your phone, log out of Mi Account and disable Find the device.
- π Update your firmware carefully β donβt interrupt the update process MIUI, to avoid network settings failures.
- π‘οΈ Use the backup. SIM β If you travel frequently, keep a spare handy. SIM operator.
Xiaomi owners with HyperOS (new firmware instead of the new one) MIUI) We recommend you to disable the option Improved protection SIM It can block access to the network when you change. SIM-cards, even if PUK-code entered correctly.
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The most common reason to lock a number on Xiaomi is the wrong type PIN-To avoid this, disable the request. PIN When turning on the phone (Settings) β Lockdown and protection β Settings SIM-map).