Why Mi Band is blocked and what to do about it
Xiaomi Mi Band fitness bracelets (including models 4, 5, 6, 7 and 8) can be blocked for several reasons, from a banal forgotten password to system failures after a firmware update. PIN-When you activate the "Steal Protection" function in the Mi Fitness app (formerly Mi Fit), in some cases, the bracelet will not respond to touch after a fall or contact with water - this is already a hardware problem, but you can also try to solve it software-based.
It’s important to understand that unlocking and resetting are not the same thing. Unlocking saves your data (steps, pulse, notifications), whereas resetting returns the bracelet to factory settings, erasing all information. In this article, we’ll look at both options, as well as rare methods like using ADB for Android Wear models (such as the Mi Band 7 Pro).
If your bracelet shows "Device Locked" or "Too many attempts", do not try to enter the password at random - after 10 unsuccessful attempts, the device can lock permanently.
Method 1: Unlocking through the Mi Fitness app (official method)
This is the safest and most recommended method that works for most Mi Band models (except the Mi Band 1/2), you’ll need a smartphone that has been tied to the bracelet previously, and access to a Xiaomi account.
- 📱 Open the Mi Fitness app (or Zepp Life for new models) and go to Profile. → My devices.
- 🔒 Select your bracelet from the list. If the device is locked, a lock icon will appear next to its name.
- 🔄 Click on the three dots in the upper right corner and select Unlock Device (or Unlock Device in English).
- 📋 Enter the password from your Xiaomi account and confirm the action. The bracelet should be unlocked within 10 to 30 seconds.
If this method didn't work, maybe the bracelet was reset to factory settings or tied to another account, in which case move on to the next one.
⚠️ Note: If you bought the bracelet with your hands, the previous owner could not untie it from your account.In this case, unlocking through Mi Fitness will be impossible - you will need to reset or contact Xiaomi with proof of purchase.
Method 2: Hard Reset to Unlock
If the bracelet does not respond to touch or you forgot the password from your Xiaomi account, the only way out is a complete reset, which is suitable for all models, but deletes all data (including activity history, alarm settings and notifications).
Instructions for Mi Band 4/5/6/7/8:
- Disconnect the bracelet capsule from the strap.
- Find the reset button on the back (a small hole next to the charging contacts).
- Take a paper clip or toothpick and press the button for 10-15 seconds until the bracelet vibrates 3 times.
- Release the button. The bracelet will reset and return to factory settings.
For Mi Band 7 Pro and Mi Band 8 Pro (with Android Wear):
- 🔋 Connect the bracelet to charging.
- 🔄 Press and hold the power button (if any) or touch the screen and hold your finger for 20 seconds until the Mi logo appears.
- 📱 After reset, reconnect the bracelet via Mi Fitness or Wear OS.
☑️ Preparation for discharge
If the bracelet doesn't unlock after reset, it might be the firmware problem, and then flashing through ADB (mode 4) will help.
Method 3: Unblocking through Xiaomi account (if PIN is forgotten)
If you forgot. PIN-Lock screen code, but remember the data from your Xiaomi account, you can reset your password without losing data.
Steps:
- Open Mi Fitness and go to Profile → Devices → Your Mi Band.
- Click Device Management → Reset the screen password.
- Enter the username and password from the Xiaomi account, then confirm the action via SMS or email.
- Set a new one. PIN-The bracelet syncs the changes within a minute.
⚠️ Note: If you have two-factor authentication enabled (2FA), To reset your password, you need to access a backup email or phone linked to your account.
| Model bracelet | Does it support resetting PIN through your account? | Do you need to reset after 10 failed attempts? |
|---|---|---|
| Mi Band 4 | Yes. | Yes (full lockdown) |
| Mi Band 5/6 | Yes. | No (only temporary 5-minute lock) |
| Mi Band 7/8 | Yes. | No (locking for 30 minutes) |
| Mi Band 7 Pro / 8 Pro | Through Wear OS | Yes (requires reset via ADB) |
Method 4: Unlocking through ADB (for advanced users)
This method is suitable for models based on Android Wear (Mi Band 7 Pro, Mi Band 8 Pro) or if the bracelet is locked after a failed firmware update. ADB and Xiaomi drivers.
Instructions:
- Download and install Platform Tools (includes ADB).
- Connect the bracelet to your computer via USB (for the Mi Band 7 Pro you need a Type-C cable).
- Open the command prompt (cmd) in the folder with ADB and type:
adb devicesIf the bracelet is determined, follow:
adb shell
rm /data/system/gesture.key
rm /data/system/password.key
rebootOnce you reboot, the bracelet will be unlocked, but all settings will reset, and this method requires technical knowledge — if you have never worked with ADB, you better contact the service center.
What if the ADB can’t see the bracelet?
Method 5: Calling Xiaomi Support (if nothing works) If all of the above methods have failed, the last option is to contact official Xiaomi support: 🔐 The bracelet is tied to someone else’s account (purchase from hand). 🔧 Hardware failure after falling or getting moisture. 📱 The bracelet is not computer-defined and does not respond to a reset. For the request, prepare: Check or proof of purchase (if the bracelet used). IMEI A photo/video problem (e.g., "Device Locked" on the screen) can be contacted via the official website (Support section). → Help. By telephone hotline (numbers for different countries here). ⚠️ Note: Xiaomi may request the bracelet to be sent to the service center.If the device is warranted, repairs will be free of charge. Otherwise, the cost of unlocking can reach 30-50% of the price of a new bracelet. 💡Before sending the bracelet to the service, back up the data via Mi Fitness (if the device reacts at all). → My devices. → Backup.
Frequent Mistakes and How to Avoid Them
Many users compound the lock problem by trying to unlock the wristband in the wrong ways.
- 🔋 Discharge the bracelet to 0% This can cause battery damage, especially on the Mi Band. 4/5.
- 💦 Immersion in water for "reset." Current models are waterproof, but it won't unlock the device.
- 🔨 Disassembling the bracelet without experience, which voids the warranty and can damage the display or battery.
- 📱 Remove the Mi Fitness app in the hope of being reset.This will only delete the sync data, but won't unlock the bracelet.
If the bracelet is locked after updating the firmware, do not try to roll it yourself - this can lead to a "brick" (complete inoperability). ADB (4).
💡
The most common reason for blocking is multiple incorrect input PIN-To avoid this, turn off screen lock in the bracelet settings or use a simple password (e.g., 1234).