How to Unblock Xiaomi Account If You Forgot Your Password: Official and Unofficial Methods

Why Xiaomi Account is Blocked and What to Do

Forgotten password from Mi-account is one of the most common problems of users of Xiaomi, Redmi and smartphones. POCO. The system locks the device after several failed entry attempts, and without access to the account, you will not be able to use many functions, from syncing contacts to installing applications from the Mi App Store. SMS-Mi-account requires more complex actions – especially if you don’t have a linked phone number or backup email.

In this article, we will look at all the current ways to unlock for 2026, from official methods through the Xiaomi website to alternative solutions for devices with a locked bootloader. It is important to understand that some methods can lead to data loss or require proof of ownership (for example, a purchase check).

Before you start, check:

• 📱 Model device: POCO The new Redmi (like the Redmi Note 12) may have different unlock rules than the old Mi 8 or Mi. A2.
• 🔗 Linked contacts – try to regain access via email or phone, even if you don’t remember them (instructions below).
• 📅 Last login date – if you haven’t used an account for more than a year, Xiaomi can delete it automatically.

Method 1: Recover password through the official Xiaomi website

The most legal and safe method is to use the recovery form on account.xiaomi.com.

• 📧 You have access to the linked mail (Gmail, Yandex, Mail.ru, etc.).
• 📞 Your phone number is linked to your account (even if you don’t remember it).
• 🆔 You remember. ID account (usually an email or phone in format) +79xxxxxxxxx).

Step-by-step:

1. Go to the recovery page and choose the method: by email or phone.
2. Enter your account ID (if you don’t remember, try all possible emails and phones).
3. Click Send the code and enter it in the confirmation field.
4. Create a new password (minimum 8 characters, with numbers and letters).

If you don’t remember your account ID, try:

• 🔍 Look at the settings → The phone. → Mi-account (unless the phone is completely locked).
• 📧 Check the Inbox or Spam folder on all of your inboxes – when registering, Xiaomi sends a letter with the help of the email. ID.
• 📱 Remember which email you used for other services (e.g. Google Play or Mi Cloud).

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If you want to enter a captcha when you restore it, but it doesn’t show up, try opening a page in another browser (e.g. Chrome instead of Safari) or disable the VPN.

Method 2: Unlocking through a tied phone number

If you have a phone attached to your account, but you don't remember which one, don't despair. Xiaomi allows you to send a recovery code to all the numbers you're attached to, even if you don't manually specify them.

1. On the recovery page, select Restore by phone.
2. In the account ID field, enter any of the possible numbers (for example, your current one).
3. The system will automatically find all the associated phones and send them SMS code.
4. Enter the received code and set a new password.

⚠️ Warning: If you bought your phone with your hands, the previous owner might not have untie his number:

• 📄 Ask the seller for a check or box with IMEI — This will help prove ownership of the support.
• 🚫 Do not try to find the code – after 5 unsuccessful attempts, the account will be blocked for 24 hours.

Check the Spam folder in your messages|Reboot the phone.|Try to request the code again in 5 minutes.|Make sure that SIM-The card is active and not blocked|Try another browser or device-->

Method 3: Unlocking with Xiaomi Support (for confirmed owners)

If the official methods don’t work, you can only turn to Xiaomi for support, which is only suitable for confirmed device owners (i.e. you must have a check, warranty card or IMEI box).

Instructions for handling:

1. Gather proof of purchase: 📄 Check or receipt (even electronic). 📦 Photo box with IMEI (must be in accordance with the settings → The phone. → General information → IMEI). 📱 Photo of the phone with the serial number (located under the slot cover) SIM-map).

• 🌍 via the official website (Contact Us section).
• 📧 On email: support@xiaomi.com (English).
• 📞 By telephone hotline (for Russia: 8 800 700 02 03).
• In the letter, specify: Subject: Unlock Mi Account - IMEI: [your IMEI] Body: 1. Device model: [e.g. Redmi Note 11] 2. IMEI: [15 digits] 3. Reason for blocking: forgot password 4. Proof of purchase: attach a photo of the check/box 5. Contact email/phone for communication

⚠️ Note: support for Xiaomi can be up to 7 days. If you are refused, you can send a second request in less than a month:

• 🚫 Phones purchased on AliExpress or eBay without a check will not be unlocked.
• 🔄 If the device was in use, the previous owner can remotely unlock the account through his Mi-account.

Method 4: Bypassing a lock via Fastboot (for advanced users)

If all official methods are exhausted, then unlocking via Fastboot mode is left, which is suitable for devices with an unlocked bootloader and requires a PC, USB-cable and command line knowledge. ⚠️ Warning: Wrong actions can turn a phone into a brick"!

What you need:

• 🖥️ Windows computer 7/10/11 (on Mac/Linux There may be problems with drivers).
• 🔌 Original. USB-cable (not cheap charging!).
• 📦 Archive with utilities: Mi Unlock Tool (official utility from Xiaomi). ADB Fastboot (for manual unlocking).

Step-by-step:

1. Download and install the Mi Unlock Tool, then log in to it under your Mi-account (if you have another Xiaomi account).
2. Turn off your phone and press the Power button + Volume down to log into the Fastboot.
3. Connect your phone to your PC. Android Bootloader Interface should appear in the Device Manager.
4. Start the Mi Unlock Tool and follow the instructions. If the bootloader is locked, the utility will prompt you to unlock it (it will take up to 720 hours of waiting!).
5. After unlocking the bootloader, run the phone through Fastboot using the command: fastboot flash all [firmware name].zip

🔧 Technical nuances:

Method 5: Alternative methods (at your own risk)

If the official methods don’t work and Xiaomi’s support fails, there are still unofficial methods that can help, but there are risks:

• 🔓 Passage EDL-Mode – suitable for Qualcomm devices (e.g. Redmi Note 10 Pro, POCO X3). Requires a special cable and firmware.
• 🛠️ Using utilities like Mi Account Bypass Tool – does not work on all models and may contain viruses.

⚠️ Attention: These methods may:

• 🚨 Violate the warranty (if it is still valid).
• 💥 Turn your phone into a brick (does not turn on, does not respond to charging).
• 🔍 Lead to data leakage (if you use questionable software).

If you choose alternative methods, follow the rules:

1. Download firmware and utilities only from trusted sources (Xiaomi Firmware Updater, XDA Developers).
2. Before the firmware, make a data backup (if the phone is at least somehow turned on).
3. Use the original. USB-cable – cheap often cause firmware errors.

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Alternative methods should only be used if the phone does not contain important data and you are ready to lose it, and in 80% of cases, official methods or appealing for support give the best result.

What to do if nothing helps: extreme measures

If all of these methods fail, you have three options:

1. 📱 Sell your phone as locked – there is a demand for such devices on Avito or Yula (usually at a price). 30-50% Indicate in the description that the phone is locked on Mi-account.
2. 🆕 Buy a new phone – if the device is old (e.g. Redmi) 4X Xiaomi's new models (like the Redmi Note 13) cost from 15,000 rubles.

💡 Tip: If you still decide to sell a locked phone, do the following:

• 📸 Take a picture. IMEI Serial number will increase the confidence of the buyer.
• 📝 Indicate in the description that the phone works, but requires unlocking the account.
• 💰 Put the price on 30-50% Lower market – the chances of selling are higher.

FAQ: Frequent questions about unlocking Mi-account