How to untie Mi Account from the phone Xiaomi: 5 proven ways

Unbinding a Mi Account from a Xiaomi smartphone is a procedure that users experience when selling a device, resetting settings or switching to another brand. Despite its apparent simplicity, many people experience errors such as “This device is tied to another account” or locking after a reset. In this article, we will discuss all the current ways to delete an account, from standard to technical, including unlocking through Fastboot and contacting for support.

It’s important to understand that Xiaomi links your account to your device at the firmware level, so simply logging out of your profile is not enough. Once reset, your phone may require you to enter your previous owner’s data, which is protection against theft. We’ll look at the methods that work on 2020-2026 models (including Redmi Note 12, POCO X5, Xiaomi 13), and also warn against common errors that turn the device into a brick.

Why can't you just log out of your Mi Account?

Many users mistakenly believe that it is enough to click “Off” in the account settings, in fact Xiaomi uses a two-tier binding:

• 🔹 Level 1 (soft): The account is tied to Mi Cloud services, contact sync and backups. Here, the profile exit deletes only data from the device, but does not break the connection with the hardware identifier.
• 🔹 Level 2 (hard): The device is tied to an account at the bootloader and Anti-Rollback level.This is the theft protection that works after resetting settings.

If you do not delete your account correctly, after a factory reset (Wipe Data), the phone will request the data of the previous owner, in the worst case – it will be locked forever (especially on models with MIUI 14+, where protection is enhanced).

Method 1: Uncoupling through phone settings (official method)

This is the safest way to do this, and it works if you have access to the device and remember the password from your Mi Account, and it works for all Xiaomi, Redmi and POCO models on MIUI 12-14.

1. Open Settings → Accounts → Mi Account.
2. Put it on your profile (email or phone number).
3. Select Account Management → Security → Delete Account.
4. Enter the password from the account and confirm the deletion.
5. Reset the device.

After this procedure, the phone will be completely untied from the account, and it can be safely discarded or sold. Please note: on some firmware, the Delete Account item may be called Untie the device or hidden behind an additional menu.

Make a backup copy of the data|Remember/Save Password from Mi Account|Connect your phone to Wi-Fi or mobile network|Charge the device to at least 50%|Make sure that SIM-card active (for SMS-code)-->

What if there is no Delete Account button? On some devices (e.g. Xiaomi 12T or Redmi K50), this option may not be available due to regional restrictions.

• 📌 Try changing the region in the settings to India or Russia (in Settings) → Additionally. → Region).
• 📌 Update your firmware to the latest version through Settings → The phone. → Updating the system.
• 📌 Use an alternative method (see the next section).

Method 2: Delete your account via Mi Unlock Tool (for advanced)

If the standard method didn’t work, you can use Xiaomi’s official Mi Unlock Tool, which requires unlocking the bootloader and is suitable for users who are willing to work with Fastboot.

Warning: Not all devices are affected, Xiaomi has tightened security policies on MIUI 14 and newer models, and unlocking can take up to 720 hours (30 days) of waiting, and there is a risk of permanent lockdown if the process is interrupted.

⚠️ Note: Before using the Mi Unlock Tool, make sure that your account has two-factor authentication disabled (2FA). If not, the device will be able to verify the device.

Step-by-step:

1. Download Mi Unlock Tool from the official website.
2. Turn on the phone Developer Mode (7 times tap the MIUI version in the settings).
3. Activate OEM unlocking and USB debugging in the developer menu.
4. Connect your phone to your PC in Fastboot mode (turn off the device, then press Volume Down + Power).
5. Launch the Mi Unlock Tool, log in to your account and follow the instructions.

If the tool gives an error This device is locked, then the account is not the owner of the device, in which case only a call in support of Xiaomi (see Method 5) will help.

Method 3: Recovery Mode Reset (Risk Method)

This method is suitable if you do not remember the password from the account, but are ready for the possible lock of the device. It does not work on all models and can lead to the activation of Mi Cloud Lock (requiring you to enter the information of the previous owner after a reset).

When to use:

• 🔄 The phone was bought with hands and the seller did not untie the account.
• 🔄 The device is locked, but you are sure it is not stolen.
• 🔄 No access to the original account.

Instructions:

1. Turn off the phone.
2. Press Volume Up + Power to Enter Recovery Mode.
3. Select Wipe Data → Wipe All Data (control – volume buttons, confirmation – power button).
4. After resetting, the phone will either boot clean or require the data of the previous account to be entered.

⚠️ Attention: On devices with MIUI 13+ After this reset, there's a 90% chance that you'll be asked to enter your previous owner's login/password, and if you don't know that, the phone will become a brick».

Method 4: Bypassing Mi Accounts via EDL Mode (for power users)

EDL Mode (Emergency Download Mode) is a firmware mode that allows you to reflash the device to bypass standard restrictions.The method works on most Xiaomi models, but requires:

• 🛠️ Authorized account EDL (You can buy from trusted sellers).
• 🛠️ Firmware for your model (download only from official sources).
• 🛠️ PC with Qualcomm drivers installed.

Step-by-step:

1. Download the.tgz firmware for your model.
2. Install the Qualcomm HS-USB QDLoader 9008 drivers.
3. Turn the phone to EDL Mode: Turn the device off. Press Volume up + Volume down and connect to the PC. Hold the buttons for 10-15 seconds until the COM port appears in Device Manager.

Mi Flash Tool

Clean All

Risks:

• ⚠️ The wrong firmware can “kill” the communication module (IMEI).
• ⚠️ On new models (Xiaomi 14, Redmi Note 13) Xiaomi blocks firmware through the EDL login.

💡

Before you run through EDL, be sure to check the phone model with the command fastboot getvar product. A mismatch between the firmware and the model will lead to hard brick (irrecoverable breakage).

Method 5: Calling for Xiaomi Support (Guaranteed Method)

If none of these things work, there's a formal support call, and that's the only legal way to unlock the device if you:

• 📄 You have a check or a box of IMEI.
• 📄 Phone not stolen (checked by Xiaomi database).
• 📄 You are ready to provide passport scans.

How to apply:

1. Go to the Mi Account website.
2. Choose Support → Unlock Device.
3. Fill out the form by specifying: IMEI phone (you can find out by command *#06#), Serial number (on the box or under the battery), passport details, check or warranty card (if any).

Expect a response (from 3 days to 2 weeks).

Cost: free if you are the original owner. If you buy a used phone, you may need confirmation from the seller.

⚠️ Note: If the phone is bought with hands and the seller is not responding, the chances of unlocking are minimal. Xiaomi will not unlock the device without proof of ownership.

💡

Official support is the only way to unlock a phone if it has been stolen or the seller has not untied the account.All other methods (including paid services) do not guarantee the result and can lead to the complete loss of the device.

Frequent Mistakes and How to Avoid Them

Even experienced users make mistakes when untiing a Mi Account, and here are the most common ones:

• 🚫 Reset via Fastboot without deleting your account → This is the result of Mi Cloud Lock.
• 🚫 Use of informal firmware → risk IMEI.
• 🚫 Trying to get around ADB new-model → Xiaomi has closed this loophole in the MIUI 13+.
• 🚫 Buying “unblocked” accounts EDL → 80% fraud.

How to check if your account is untied?

1. Make a backup copy.
2. Reset through Settings → Reset settings.
3. After rebooting, go through the initial setup.
4. If the phone does not require login / password - the account is deleted successfully.

FAQ: Answers to Frequent Questions