How to change your account Xiaomi: all ways to change Mi Account

Changing your Mi Account on Xiaomi devices is a procedure that users face when selling a gadget, losing access to mail or wanting to switch to a new profile. Unlike other brandsโ€™ Android devices, it is complicated by being tied to the Mi Cloud ecosystem, which blocks many functions without authorization. Without the right sequence of actions, you risk getting a brick, a device with a locked bootloader that wonโ€™t turn on even after resetting.

In this article, we will discuss all the current ways to change your account, from standard deletion through settings to bypass lock on devices with MIUI 14/15 and later. We will focus on the nuances for Redmi, POCO and flagship Xiaomi 13/14 models, where the algorithm may differ, and you will learn how to avoid data loss when reassigning and what to do if the previous owner did not delete his profile.

Why you canโ€™t just delete your account through settings

Many users try to change Mi Accounts through Settings โ†’ Accounts โ†’ Mi Account โ†’ Delete an account but encounter an error called โ€œCanโ€™t delete an accountโ€ or requesting a password from an old profile, which is due to Xiaomiโ€™s security policy, which links the device to the account at the hardware level.

The main reasons for blocking:

  • ๐Ÿ”’ The function โ€œFind the deviceโ€ is activated โ€“ even after resetting the phone will require entering the data of the old account.
  • ๐Ÿ“ฑ The device is tied to Mi Cloud โ€“ synchronizing contacts, photos or notes automatically blocks deletion.
  • ๐Ÿ”„ Recently performed a reset โ€” after a hard reset Xiaomi blocks the change of account for 72 hours.

Mi Account Lock protection also works on devices with MIUI 12 and older โ€” if you delete your account without detachment from the Mi Cloud, the next time you turn on the phone will require authorization through the old profile. This applies to all models, including the Redmi Note 12, POCO X5 and Xiaomi 13 Lite.

โš ๏ธ Note: If you bought a used device and the previous owner did not delete his Mi Account, the only legal way to unlock is to contact him and ask him to untie the gadget through the official website. IMEI.

Preparation for changing the account: checklist of mandatory actions

Before you start deleting your old profile, follow the following steps to avoid data loss and hardware locks:

Turn off the โ€œFind Deviceโ€ function in Settings โ†’ Mi Account โ†’ Find the Device

Sync important data (contacts, photos) with Google or locally on your PC

Make sure that your device is not active with two-factor authentication (2FA)

Check that the phone is not tied to a corporate account (for service devices)

Charge the battery by at least 50% (Critical for models with Qualcomm Snapdragon!)

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Pay special attention to the item that disables Find the device. On some firmware (for example, MIUI 14 Global), this option is hidden - to see it, you need to:

  1. Go to Settings โ†’ The phone.
  2. 5 times to tap on "Version" MIUI", activate the developer mode.
  3. Back to the settings โ†’ Additional โ†’ for developers.
  4. Activate "OEM Unlock" (for Android 10+ models).

If you are planning to sell the device, we also recommend:

  • ๐Ÿ“ฒ Reset your settings for Google Pay and other payment services.
  • ๐Ÿ”‘ Remove all saved passwords in Settings โ†’ Passwords and security.
  • ๐ŸŽฎ Unlink accounts from gaming services (Mi Game Center, Google Play Games).

Redmi (Note/Pro series)

POCO (F/X/M)

Xiaomi (digital series 11/12/13/14)

Black Shark (game)

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Method 1: Standard Account Deletion through Settings

This method works if you know the password from your current Mi Account and the device is not locked. MIUI 11โ€“15.

Step-by-step:

  1. Open the Settings. โ†’ Accounts. โ†’ Mi Account.
  2. Put your current account on the email.
  3. Select "Delete Account" (may be called "Exit" on some firmware).
  4. Enter the password from the account and confirm the deletion.
  5. Reset the device.

After the reboot, the system will prompt you to log in to a new account or create one. If this does not happen, check:

  • ๐Ÿ”„ Have you reset your settings in the last 3 days (the lock is valid for 72 hours).
  • ๐Ÿ“ถ Is the device connected to the Internet (required for synchronization with Xiaomi servers).
  • ๐Ÿ”ง Is the developer mode active with Unlocking disabled? OEM".

โš ๏ธ Attention: On devices with MIUI for Russia (e.g. Redmi) 10C or POCO M4 Pro) after deleting the account, confirmation may be required through SMS. If the phone number associated with the old account is not available, use the hard reset method.

๐Ÿ’ก

If the device requests re-entering after deleting your account, try connecting to another Wi-Fi network or using mobile internet. Sometimes the lock is linked to the cache of Xiaomi servers in your region.

Method 2: Hard Reset with lock bypass

This method will be useful if:

  • You donโ€™t remember the password from your old account.
  • The device is locked after reset (requests the previous owner's data).
  • It's impossible to turn off "Find the device."

Important: Hard reset will remove all data from the device, including photos, messages and installed applications. For models with a MediaTek chip (for example, Redmi 9A or POCO C31), the chance of successfully bypassing the lock is higher than for devices on Snapdragon.

Instructions for MIUI 14/15:

  1. Turn off the phone.
  2. Press the Power button + Volume up at the same time (for some models โ€“ Volume up + Volume down + Power).
  3. After the Mi logo appears, release the buttons โ€“ you will be taken to Recovery Mode.
  4. Use the volume buttons for navigation and the power button to select the "Wipe Data" item.
  5. Confirm the reset by selecting "Wipe All Data".
  6. After completion, select "Reboot".

If after rebooting, the again device requires you to enter your old account data, try:

  • ๐Ÿ”Œ Connect to another Wi-Fi network (for example, via a mobile access point).
  • ๐Ÿ“ก Use it. SIM-card of another operator (on some firmware, the lock is tied to the IMSI).
  • โณ Wait 24-72 hours and repeat the reset (sometimes Xiaomi servers temporarily block the device).
Model of the deviceProbability of bypassing a lock after resettingRecommendations
Redmi Note 10/11/1260โ€“80%Use the original USB cable to connect to your PC when reset
POCO X3/X4/X550โ€“70%Before reset, turn everything off. SIM-map
Xiaomi 11T/12T/1330โ€“50%Official firmware is required via Mi Flash Tool
Black Shark 4/540โ€“60%The process is only possible through Fastboot.
What if the phone asks for an old account after a reset?
If the device is locked on the activation screen to require you to enter the data of the previous Mi Account, try the following steps: 1. Connect the phone to the PC and check if it is detected in the Device Manager (should be displayed as Qualcomm HS-USB QDLoader 9008 or MediaTek Preloader). 2. If the device is determined, use the Mi Flash Tool to firmware the official global version of MIUI (you can download it on the official website). 3. For models on Snapdragon (for example, Xiaomi 12 Pro) it may be necessary to unlock the bootloader through the official tool (the process takes up to 720 hours, the purchase service is not officially supported by Xiaomi).

Method 3: Change your account via Fastboot (for advanced users)

This method is suitable for devices where standard reset did not help, but there is access to Fastboot mode. ADB/Fastboot and the official firmware for your model.

Warning: Mistakes in Fastboot can cause IMEI loss or damage to the EFS partition, making the device unsuitable for calls. Use this method only if you are confident in your actions.

Step-by-step:

  1. Download the official firmware for your model from the Xiaomi website (choose Global or EEA version).
  2. Unpack the firmware archive in a folder on the C:\ disk (the path should not contain Cyrillic).
  3. Turn off the phone and press Volume Down + Power to log into the Fastboot.
  4. Connect the device to the PC via USB.
  5. Open the command line (Win + R โ†’ cmd) and execute the command: fastboot devices Make sure your device is identified (its serial number should appear).
  6. Run the command to unlock the bootloader (only if it is locked): fastboot oem unlock On some models, you will need confirmation on the phone.
  7. Squeeze the device with the command: fastboot flash all (if the firmware files have other names, use fastboot flash [section] [file.img]).

Once the firmware is successful, the device will restart and prompt you to set up a new account, so if you have an "Anti-rollback" error, you are trying to install an older version of MIUI than the one before, in which case download a newer firmware.

โš ๏ธ Note: On devices with MediaTek (e.g. Redmi) 9C or POCO C3) Fastboot requires authorization through the Mi Account attached to the device. If you don't know the old account, this method won't work, use mode. EDL.

Method 4: Unlocking through EDL (for power users)

EDL (Emergency Download Mode) is the last chance to bring a device back to life if other methods have failed, and allows you to flash the phone at a low level, bypassing Mi Account locks, but it will require:

  • ๐Ÿ–ฅ๏ธ Windows computer 10/11.
  • ๐Ÿ”Œ Original. USB-cable (better from the set).
  • ๐Ÿ”ง Mi Flash Tool and firmware for your model.
  • ๐Ÿ”‘ Authorized Xiaomi Developer Account (for some models).

Instructions:

  1. Download and install the Mi Flash Tool.
  2. Turn off the phone.
  3. Hold the Loud up. + Loudness down + Power and plug in. USB-Hold the buttons for 10-15 seconds until the device is identified as Qualcomm. HS-USB QDLoader 9008.
  4. Open the Mi Flash Tool, select the downloaded firmware (unpacked into a folder).
  5. Press "Refresh" - the device must be determined.
  6. Select the "Clean All" mode and press "Flash".
  7. Wait for the process to be completed (5-10 minutes).

If the Mi Flash Tool gives an error "Flash is not allowed", then your account does not have the right to the firmware through EDL.

  • Try using another Mi Account (e.g. register a new one).
  • Make sure the firmware is suitable for your model and region.
  • Check if the antivirus is blocking the Mi Flash Tool.

๐Ÿ’ก

Firmware via EDL deletes all data without recovery, including IMEI and serial number, and may require IMEI recovery via the engineering menu (#4636##) or specialized utilities after the procedure.

Frequent Mistakes and How to Avoid Them

When changing your account to Xiaomi, users often face typical problems, and here are the most common ones and how to solve them:

Mistake.Reason.Decision
"Couldn't verify device"The device failed to pass the check of Xiaomi serversCheck your internet connection or use another network
"This device is locked"Mi Account lock activated after resetWait 72 hours or go through the Fastboot
"Invalid token"Wrong authorization token when unlocking the bootloaderRepeat the procedure for obtaining a token on the Xiaomi website
"Flash is not allowed" in the Mi Flash ToolNo firmware rights through EDLUse an Authorized Developer Account
Cyclical reboot after firmwareIncompatible version of MIUI or damaged partitionsRe-scan the same version of MIUI in Clean All mode

A few more tips to help avoid problems:

  • ๐Ÿ”„ Do not update the firmware immediately after changing your account โ€“ wait at least a day for Xiaomi servers to synchronize data.
  • ๐Ÿ“ก Don't use it. VPN When you log in to a new account, it may raise security suspicions.
  • ๐Ÿ”‹ Do not discharge the device below 30% during the procedure โ€“ this may interrupt the firmware.
  • ๐Ÿ”ง Do not change the firmware region (for example, from Global to China) โ€“ this will lead to the loss of support for certain features.
Can I change my account to Xiaomi without losing data?
Yes, but only if you know the password for your current Mi Account and your device is not locked. For this: Sync your data with Google Drive or Mi Cloud. Delete your account via Settings โ†’ Mi Account โ†’ Delete your account. Sign in under a new account. Restore your data from your backup. If the device is locked, you can't save it, you'll need a full reset.
What if the previous owner did not delete his account?
Xiaomi does not officially provide ways to bypass the lock without the previous ownerโ€™s data. Your actions: Contact the seller and ask him to remove the device from the Mi Cloud. If you cannot contact the service center with the purchase documents (check or contract). For devices purchased abroad, the chance of unlocking is minimal โ€“ Xiaomi does not provide support for โ€œgrayโ€ gadgets. Do not use informal services to remove Mi Account โ€“ this can lead to blocking IMEI.
How to check if your old account has been deleted from your device?
To make sure that the previous Mi Account is completely deleted: Reset your settings via Recovery Mode. When you first set up, skip the login step (select "Skip" or "Login Later"). Check in Settings โ†’ Phone โ†’ Status - "Mi Account" should show "Not Connected." Reboot your device - if no authorization request appears, the account is deleted. If after rebooting your phone again requests the old account data, then the lock remains at the hardware level.
Can I use one device with two Mi accounts?
Xiaomi does not officially support multi-accounting on a single device, but there are workarounds: User Profiles (Android 10+): you can create an additional user in Settings โ†’ System โ†’ Multiple users, but synchronization with Mi Cloud will only work for the main profile. The Double Apps app: duplicates messengers and social networks, but does not allow you to use two different Mi Accounts at the same time. Separation via Island or Shelter: these applications create an isolated environment where you can log in under another account, but the functionality will be limited.
How to restore access to your account if you forget your password?
If you forgot your Mi Account password but remember your email or phone number: Go to the recovery page: https://account.xiaomi.com/pass/forgetPassword. Enter an email or phone linked to your account. Confirm your recovery via SMS or a code letter. Create a new password. If you don't have access to your email/phone: Try to restore email access through support (Gmail, Yandex, etc.). Contact Xiaomi with documents confirming ownership of the device (e.g. check).