How to change your account on your Xiaomi TV: 5 proven ways (including bypassing the lock)

Changing your account on a Xiaomi TV is a challenge that users face when buying a used device, transferring TV to another family member, or resetting their settings. Unlike smartphones, where the procedure is standardized, Mi TVs are a big part of the world. TV, Redmi Smart TV Xiaomi TV A Pros have their own nuances, from region-based binding to locking after incorrect password entry. In this article, we will analyze all the current ways to change your account, from official to alternative methods that work even when you block access.

Xiaomi’s ecosystem is characterized by the fact that the TVs are linked to Mi Account, a single account that syncs data between devices, and if the previous owner has not deleted their profile, the new user may face restrictions: Inability to install applications, changing regional settings, or completely blocking TV after a reset, we analyzed the instructions for the 2018-2026 models and identified key differences in algorithms for PatchWall (global firmware) and MIUI TV (Chinese).

Important: if the TV requests the old account after the reset, it does not always mean that the device is stolen. Most often the problem is activating the Mi Cloud protection, which can be circumvented by legal means. Below are step-by-step guides for each scenario, including visual clues and warnings about possible risks.

1.Official method: change account through settings of TV

The easiest method is when you have access to your current Mi Account (you know the username/password or the previous owner provided the data), which works on all Xiaomi models with PatchWall 3.0 firmware and later, including the Mi. TV 5X, Redmi Smart TV X2022 Xiaomi TV Q2. The algorithm takes no more than 3-5 minutes.

Instructions:

• 📺 Turn on the TV and go to the main menu by pressing the Home button on the remote control.
• 👤 Select the profile icon in the upper right corner (or Settings) → Account and security).
• 🔄 Click “Exit from account” (or “Change user” on Chinese firmware).
• 🔐 Enter the password from your current Mi Account (if you request it).
• ➕ After exit, click “Add Account” and log in under a new profile.

If there is no exit from the account, check the firmware version in Settings → On older versions (PatchWall 2.0), the path may be different: Settings → Personal. → Mi Account. On TVs with Chinese firmware (MIUI TV) Before changing your account, be sure to disable the option “Device Protection” in the security menu – otherwise the TV will be blocked after the restart.

⚠️ Note: If the TV is linked to an account with a Chinese region, some services (such as Netflix or YouTube) may disappear after changing your profile. To avoid this, change the region to Russia or Global in the settings before leaving your old account.

2. factory reset: when there is no access to the old account

If the previous owner didn’t provide login details or you forgot your password, the only legal way to change your account is to completely reset your settings, which will delete all data, including your installed apps and personal settings, but unlock the TV for new authorization. It is suitable for all models except Xiaomi Mi. TV Stick (there's another procedure).

Step-by-step:

1. Open the Settings. → All settings → System system → Reset and update.
2. Select “Reset to factory settings” (or “Recover and Reset” on old firmware).
3. Confirm the action by entering PIN-code (by default 0000 or 1234 if not changed).
4. Wait for the reboot (it will take 5-10 minutes), and after the turn on, the TV will suggest that you adjust it as new.
5. At the authorization stage, select “Skip” (if available) or enter the new Mi Account details.

Some models (e.g. Redmi Smart) TV X55) After the reset, you may be asked to enter the data of the previous account - this is the protection of Mi Cloud:

• 🔌 Turn off the TV from the internet (pull the cable or turn off Wi-Fi).
• 🔄 Repeat the reset again – without connecting to the network, the TV will miss the authorization step.
• 🌐 After setting up, connect to the Internet and log in under a new account.

⚠️ Attention: On TVs with firmware MIUI TV 3.0 and older (released before 2020) after 3 failed attempts to enter an account password, the device can be locked for 24 hours. USB (instruction).

Turn off the TV from the Internet (if you have Mi Cloud protection)

Record the current sound/image settings (photo on phone)

Prepare data of the new Mi Account (login) + password)

Check the charge of the remote (or connect the mouse to the USB)

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Bypassing the Mi Account lock: alternative methods

If you reset your TV, you want your old account data and you don't miss settings, you'll have to use workarounds, which are not official, but are validated by users on Mi models. TV 4A, Redmi TV 70 et al. The risk of locking the device is minimal if you follow the instructions accurately.

Method 1: Through the Developer Mode (ADB)

You will need a computer with installed drivers ADB and USB-cable (preferably original).

1. Turn on the developer mode on the TV: go to Settings → About TV and 7 times click on the line "Android version" will appear notification "You became a developer».
2. Return to the main settings, open a new section "For developers" and activate "Debugging by". USB».
3. Connect TV to PC via USB-port (use the port) USB 3.0 on the TV, if any).
4. On your computer, open the command line and type: adb devices If the device is defined, execute: adb shell am start. -n com.android.settings/.MiAccountSettings
5. The screen will open the account menu, where you can add a new profile.

Method 2: Recovery menu (for advanced users)

This method is suitable if the TV is locked after a failed reset. USB-firmware.

• 📁 Download the official firmware for your model (file with.zip extension).
• 💾 Unpack the archive and copy the file update.zip formatted FAT32 flash-drive.
• 🔌 Put the flash drive in. USB-port of the TV and press the Menu button on the remote + Volume Down for 10 seconds to enter recovery.
• 🔄 In the menu, select "Apply update from" USB» and confirm installation.

4. Change of account region: if the TV is linked to another market

One common problem is that Xiaomi TVs are tied to an account in China, India or the EU, which makes local services (such as Okko or Kinopoisk) unavailable, and even after changing your account, the region may remain the same.

Method 1: Through Mi Account Settings

1. Sign in to the Mi Account website under your profile.
2. Go to "Personal Data" → Country/region».
3. Change the region to “Russia” or “Global” (if you need international services).
4. Save the changes and restart the TV.

Method 2: Resetting with Internet Shutdown

If a region is blocked (for example, on Chinese firmware), do:

• 🔌 Turn off the TV (Wi-Fi and cable).
• 🔄 Reset to factory settings (instructions in Section 2).
• 🌍 Select the “Russia” region when you first set up (even if the interface language is different).
• 🔗 Connect to the Internet only after the initial setup is completed.

💡

If apps (such as Netflix) are missing after a region change, clear the Google cache: Settings → Annexes → Application management → Google Play Services → Clear the cache.

5. Frequent mistakes and how to avoid them

When changing your account on a Xiaomi TV, users often face typical preventable problems, and here are the most common mistakes and ways to solve them:

Error 1: TV asks for password from old account after reset

Reason: Mi Cloud protection activated.

• 🔌 Turn off the internet before resetting (see Section 2).
• 📧 Contact the previous owner and ask them to remove the device from their Mi Cloud account.
• 🔄 If you cannot contact us, use the method of ADB (section).

Mistake 2: New account is not tied to TV

Reason: sync failure with Xiaomi servers.

• 🔄 Restart the TV and router.
• 🕒 Wait 10-15 minutes and try again (servers may be overloaded).
• 📡 Check the settings. DNS: Change to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare) in Settings → Network.

Error 3: The audio accompaniment disappeared after the account change

Reason: Reset returned the sound settings to factory settings (e.g., the hearing-impaired mode turned on).

• 🔊 Go to Settings. → Sound. → Sound modes and select "Standard».
• 🎵 Check the settings. HDMI ARC (if you use a sound panel).

💡

If the TV after changing the account behaves unstable (spontaneous reboots, lags), perform a cache reset: Settings → Warehouse → Internal memory. → Clear the cache.

6 How to delete Xiaomi account from TV permanently

If you sell or transfer a TV to another user, it is not enough to just log out of your account, you need to completely remove the device’s link to your profile, which will prevent blocking for the new owner and protect your data.

Instructions:

1. Sign in to the Mi Account website.
2. Go to Devices (or Mi Cloud) → Find the device»).
3. Find your TV on the list (e.g. Mi). TV 5 Pro) and press “Delete».
4. Confirm the action via SMS or email.

After that:

• 🔄 Reset the TV to factory settings (Section 2).
• 📋 Check what is in the Settings menu → Account and security are not your profile.

If the TV doesn’t appear in the list of devices on the site, but you’re sure it’s linked to your account:

• 📧 Write in support of Xiaomi via the form support.xiaomi.com, specifying the serial number of the TV (see on the box or in Settings). → On TV).
• 📎 Attach a check or a photo of the box to confirm ownership.

FAQ: Answers to Frequent Questions