Xiaomi's suspended smartphone is a situation that almost every owner of the brand's devices has faced: the screen does not respond to touch, buttons do not work, and attempts to turn the phone on end with a perpetual load or black screen. The reasons can be different from a software failure after a MIUI update to hardware problems with the battery or motherboard. In 80% of cases, the problem can be solved independently without going to the service center.
In this article, we’ll look at all the ways you can reboot a Xiaomi that’s hanging (including Redmi, POCO, Black Shark models) when the phone doesn’t turn on or hangs on the logo.
- 🔄 How to make a hard reset without losing data
- 🔋 What to do if the phone is discharged to zero and does not respond to charging
- 🛠️ When you need a reset to factory settings and how to perform it
- ⚠️ What actions can make the problem worse (and what you can’t do)
Important: if the phone stopped turning on after a fall, moisture or physical damage, most likely it is a hardware malfunction, in which case it is better to immediately contact the service, all other cases are amenable to diagnosis and solution at home.
1. Forced reset (Hard Reset) - the first step
If Xiaomi is stuck on the boot screen, does not respond to touch or power button, the first thing to do is try a forced restart.This method works on all models (from Redmi 4X to Xiaomi 14 Ultra) and does not result in data loss.
Instructions:
- Press the power button and the volume button at the same time.
- Hold them for 10-15 seconds (sometimes it takes up to 20 seconds on older models).
- When the screen goes out or the MI logo appears, release the buttons.
On some devices (such as the POCO F5 or Redmi Note 12 Pro+), Power + Volume can work. If the first method didn't work, try the alternative:
- 📱 Nutrition + Reduce volume (hold 10-15 seconds)
- 🔋 If the battery is removable, remove it for 30 seconds, then insert it back in and try to turn it on.
Make sure your phone is not connected to charging | Check if the power button is pressed (sometimes it sticks) | Try connecting another charger (in case it is discharged) | If the screen responds to touch, try holding the power button for 30 seconds-->
⚠️ Warning: If after a forced reboot, the phone again hangs on the logo MI or cyclically rebooted, this may indicate firmware damage, in which case you will need to reset or flash (more on this in the following sections).
2.What to do if the phone is discharged to zero and does not turn on
One of the most common causes of a dead phone is a full battery drain. If Xiaomi doesn't respond to the power button and shows no signs of life when connecting to a charger, follow this instruction:
- Connect your phone to the original charger (or Quick Charge certified).
- Leave it to charge for at least 30 to 40 minutes (even if the indicator doesn't burn).
- If the screen is still black after 40 minutes, try it: 🔌 Connect another charger or cable 🔋 Clutch power. + Volume increase for 20-30 seconds (sometimes it wakes up the power controller) 🔄 Connect your phone to your PC via USB — If the computer makes a connection sound, the problem is in the screen or firmware
If the charging indicator flashes red or orange, it can mean:
| Color of indicator | Possible cause | Decision |
|---|---|---|
| Red (flashing) | Critically low charge or battery failure | Charge 1-2 hours with the original RAM, then try to turn on |
| Orange (blinks) | The battery is severely discharged or damaged. | Try another RAM if it doesn’t help – replace the battery |
| White (burning constantly) | Phone's charging normally | Wait 10-15 minutes and turn on |
| The indicator is not on. | Problem with cable, ROM, port or power controller | Check cable/ROM, clean the port of dust, try wireless charging (if supported) |
Updates MIUI| Battery discharge to zero | Drop or impact
Installation of the annex
I don't know, I just stopped working.-->
💡 Useful tip: If the phone doesn’t respond to charging, try connecting it to a powerful power source (like a laptop charger or power bank with output). 18W+). Sometimes weak power supplies (5W) Cannot "wake up" a fully discharged battery.
3. factory reset (if the phone is turned on but freezes)
If Xiaomi is switched on but permanently stuck on the logo, rebooting cyclically or not booting the system, it may need to be reset to factory settings (hard reset).This method removes all data from the device, so use it only if:
- 🔄 Forced reset didn't help
- 📱 The phone does not respond to a PC connection (not defined as a drive)
- 🔧 You are ready to lose data (if there is no backup)
Instructions for resetting through Recovery mode:
- Turn off the phone (if it is on, hold the power until it is turned off).
- Press Power + Volume Up and hold until the MI logo appears.
- Release the buttons and you will be taken to the Recovery menu (some models need to select a language).
- Use volume buttons for navigation and power button to select the item.
- Select Wipe Data → Wipe All Data (or Factory Reset)
- Confirm the action and wait for the process to be completed.
- Choose Reboot. → Reboot to System.
⚠️ Note: On some models (POCO X3, Redmi Note 10 Pro) after reset may require you to enter the data of the account Mi Account associated with the device. If you do not remember the password, the phone will turn into a “brick” – you can unlock it only through the official service Xiaomi.
What if after a reset, the phone requires a Mi Account that does not exist?
4. Flashing through Fastboot (for power users)
If the reset didn't work or the phone didn't go to Recovery, the last option is to flash through Fastboot mode.
- 🔄 Hanging on the logo. MI or Fastboot
- 📱 Not responding to reset via Recovery
- 🔧 Have a damaged firmware (for example, after a failed update)
You'll need firmware.
- 🖥️ Computer with installed Xiaomi drivers (you can download on the official website)
- 🔌 Original. USB-cable (better from the set)
- 📄 Firmware for your model (download only from official sources!)
- 🛠️ Mi Flash Tool (for Windows)
Step-by-step:
- Download and install the Mi Flash Tool.
- Unpack the archive with firmware (file with the extension.tgz or.zip).
- Turn off your phone and press Power + Volume Down to log into the Fastboot.
- Connect your phone to your PC. The Android Bootloader Interface should appear in the Device Manager.
- In the Mi Flash Tool, click Select and specify the path to the unpacked firmware.
- Select firmware mode: Clean All – complete cleaning (recommended for critical failures) Clean All and Lock – cleaning + lock bootloader (only for experienced!) Save User Data – saving user data (not always working)
Flash
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Before you run your firmware, check the MIUI version for your model on Xiaomi Firmware. Installing an inappropriate firmware can result in a complete loss of device performance!
⚠️ Note: Fastboot flash resets all settings and deletes data. If the phone has been blocked by Mi Account, authorization may be required after firmware is installed.
5. Hardware problems: when to carry in the service
If none of these methods worked, it's probably a hardware problem, and here are some signs you should contact a service center:
- 🔋 The phone does not charge (even after checking the cable and power supply)
- 💥 Before the breakdown there was a hit, fall or contact with water
- 🔥 The phone is overheated (even when switched off)
- 📱 The screen doesn’t show the image, but the phone vibrates or makes sounds.
- 🔌 When connected to a PC, it is defined as Qualcomm. HS-USB QDLoader 9008 (sign of "bricking")
Typical Xiaomi hardware malfunctions and their causes:
| Symptoms. | Possible cause | Cost of repair (approximately) |
|---|---|---|
| Not activated, not responding to charging | Failure of the power controller or battery | 1 500–4 000 ₽ |
| Hangs on the logo after falling | The dumping of memory or processor chips | 3 000–8 000 ₽ |
| Cyclical reboot | Damage to the motherboard (often after moisture) | 5 000–15 000 ₽ |
| The screen is not turned on, but the phone is working. | Failure of the plume or matrix | 2 000–10 000 ₽ |
💡 Tip: If the phone is warranty, do not try to disassemble it yourself - this will void warranty obligations.
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If the phone is responding to charging (the indicator is burning, warming up), but it doesn't turn on, it's probably software problem. If it doesn't respond at all (cold, no signs of life) - it's hardware malfunction.
6. Prevention of hangings: how to avoid problems in the future
To minimize the risk of Xiaomi hanging, follow these guidelines:
- 🔄 Update regularly MIUI through settings → The phone. → Updating the system.
- 📱 Do not install applications from unknown sources (virus and conflict risk).
- 🔋 Avoid full battery discharge (keep the charge at 20–80%).
- 🗃️ Periodically clean the cache through Settings → Memory. → Cleanup.
- 🔧 Do not interrupt the process of updating or restarting.
Also useful:
- 🔒 Enable accidental touch protection in screen settings.
- 📲 Use cloud backup (Settings) → Xiaomi account → Mi Cloud).
- 🔋 Calibrate the battery every 3 months (discharge to 0% and charge to 100% without interruption).
If the phone starts to slow down or spontaneously restart, check:
- Free space in memory (Settings → Memory).
- Processor temperature (can be accessed via CPU Monitor).
- Applications in the background (Settings → Applications → Permissions → Autorun).