Xiaomi Smart TVs (Mi TV, Redmi Smart TV, Xiaomi TV A, and others) run on Android TV or PatchWall proprietary shell, making them vulnerable to freezes, app bugs and system failures. Reboot is the first step to fix 80% of problems, from interface brakes to no sound. But how to do it properly to avoid making things worse?
This article provides 5 proven ways to reboot (from simple shutdown to forced reset via the service menu), a table of compatibility with models, and a breakdown of typical errors. Particular emphasis is placed on unique button combinations for Xiaomi TVs from 2020-2026, which are not documented in the official instructions.
1.Soft reboot: standard shutdown and on
The safest method that doesnβt affect user data is suitable for fixing time lags, app freezes (like Netflix or YouTube) and Wi-Fi connection failures.
How to do this:
- πΊ On the Xiaomi remote, press and hold the Power button (β») within 3-5 seconds.
- π Wait for the dialog box with options: Turn off, Reboot, Sleep mode.
- β Choose Reboot (on some models - Restart).
If the TV does not respond to the remote control:
- π Turn off power from the socket for 10-15 seconds, then turn it back on.
- π Wait 1-2 minutes before the system is fully loaded (the Mi or Android logo can be displayed on the screen). TV).
β οΈ Attention: On Mi models TV 4S Redmi Smart TV X50 If you hold the Power for more than 10 seconds, you can trigger an emergency shutdown, which is equivalent to pulling the plug out.
A soft reboot does not help if:
- π« The TV is cyclically rebooted (hangs on the logo).
- π« No response to the remote and buttons on the body.
- π« The screen displays a No signal or system error. UI stopped.
2. Hard reset through buttons on the body
If the remote is not working and the TV is getting stuck on a black screen or displaying artifacts, use the hardware buttons.
| Model | Location of buttons | Reset combination |
|---|---|---|
| Mi TV 4/4A/4S (2018β2020) | On the right, on the bottom frame. | Hold Power + Volume Down for 12 seconds. |
| Redmi Smart TV X50/X65 (2021β2022) | Under the Redmi logo | Hold Power + Volume Up 10 seconds. |
| Xiaomi TV A2/A Pro (2023β2026) | On the back (under HDMI ports) | Hold Power + Input for 8 seconds. |
Step-by-step:
- Turn off the TV for 30 seconds.
- Press and hold the button combination (see table).
- Connect the power without releasing the buttons.
- Hold until the Mi logo or recovery menu appears.
Disable external devices (configures, sound panels)
Check the charge of the remote (or use buttons on the case)
Prepare a flash drive with firmware (in case of failure)
Record current Wi-Fi settings and accounts-->
β οΈ Attention: On Xiaomi TV Q2 A new hard reset buttons can lead to loss of the Mi Account binding. After the procedure, you will need to re-authorize!
3. Reboot through the service menu (Engineer Mode)
Hidden engineering menus allow you to restart the TV at the firmware level without affecting user data.
- π The TV is constantly restarted in a cycle.
- πΆ A sound or image disappears after the update.
- π οΈ You need to reset your settings without losing applications.
How to open Engineer Mode:
- On the remote, tap sequentially: Menu β Settings β All Settings β General β About β Press 5 times on βVersiΓ³n de Androidβ
- Enter the password: 1234 (for new models) or 0000 (for Mi TV 4).
- Go to the Reboot System or Factory Reset (Soft) section.
In the engineering menu, options are available:
- π Soft Reboot β Reboot without losing data.
- π§Ή Clear Cache β Clearing the system and applications cache.
- π§ Reset Network β Reset network settings (useful for Wi-Fi problems).
What to do if the engineering menu is not opened?
4. Forced reset to factory settings
If the TV is not turning on, rebooting cyclically, or showing an Android system recovery error, a full reset is required.
- π± All installed applications.
- π Linked accounts (Mi Account, Google, Netflix).
- π‘ Wi-Fi and Bluetooth settings.
Method 1: Through the Recovery Menu
- Turn the TV off the socket.
- Press and hold Power + Volume Up (for Redmi TV) or Power + Home (for Mi TV A).
- Connect the power without releasing the buttons.
- In the recovery menu, select Wipe data/factory reset (use Volume for navigation, Power for confirmation).
Method 2: Through Android TV settings (if the system is booting)
- Go to Settings β Device β Reset β Factory data reset.
- Enter. PIN-code (default 0000 or 1234).
- Confirm the reset and wait for the reboot (it will take 5-10 minutes).
π‘
If the TV requires an old Mi Account that you don't remember after the reset, use the access recovery service. A check or serial number (on the sticker on the back of the TV) may be required to verify ownership.
5.Reboot through firmware update
If the failures are caused by damage to system files, a forced software update will help. Xiaomi provides official firmware for all models on the support site.
How to update the firmware via USB:
- Download the firmware for your model (for example, mi_tv_stable_V2.0.123.zip for Mi TV 5).
- Unpack the archive and copy the update.zip file to the flash drive (FAT32 format).
- Put the flash drive in. USB-TV port (preferably) USB 2.0).
- Press on the Menu + Volume Up remote and connect the power.
- In the update menu, select Update via USB.
Advantages of the method:
- β Recovers damaged system files.
- β Stores user data (if Update without wipe is selected).
- β Solves problems with bootloop (cyclical reboot).
β οΈ Attention: On Xiaomi TVs TV Q1E and newer when updated through USB Automatically resets the audio settings (including custom equalizers) and record them in advance!
π‘
Updating the firmware is the only way to restore the TV if it does not turn on due to a failure of the Android kernel (Kernel panic> error).
6. Post-reboot diagnostics
After any reboot, check:
- πΆ Network: Wi-Fi connection (in Settings) β Network).
- π Sound: Volume level and settings HDMI ARC (if you use a sound panel).
- πΊ Image: Screen resolution (Settings) β Display. β Permission).
- π Updates: Availability of new versions of the software (Settings) β On TV. β Updating the system).
Typical errors after reset and their solution:
| Problem. | Reason. | Decision |
|---|---|---|
| No sound through HDMI. | Resetting CEC settings | Enable HDMI-CEC in the display settings |
| Applications won't open | Cleared cache of Google Play Services | Update Google Services to Play Market |
| The remote is down. | Resetting Bluetooth pairing | Click Home + Back on the 5 sec remote. |
If problems persist, check:
- π Power supply: On models of Mi TV 4X frequently fails the condenser C203 (Signs: The TV only turns on after a few attempts).
- π‘ Wi-Fi antenna: At Redmi Smart TV The Wi-Fi connector of the module may fall off (check the mount on the motherboard).