How to reboot the robot vacuum cleaner Xiaomi Mi Vacuum Mop: soft and hard reset

When does a robot vacuum cleaner need to be restarted?

Xiaomi's robot vacuum cleaners are reliable cleaning assistants, but even they sometimes fail. Hanging around while you're working, not being able to connect to the Mi Home app, chaotic movement around the room, or ignoring commands are all signs that the device needs to be rebooted, and 80 percent of the time, it's solved by a simple reset, without going to the service center.

The most common symptoms that reboot helps:

• 🤖 The robot does not respond to buttons on the case or in the application.
• 🔄 He is stuck in the same place, repeating the same movements.
• 📱 Does not connect to Wi-Fi or is displayed offline in Mi Home.
• 🔋 Quickly discharged or incorrectly shows the level of charge.
• 🚨 Issues code errors 1-10 (e.g., Error 5 — sensory problem).

It is important to distinguish between a soft reboot (analogue of a smartphone restart) and a hard reset (full return to factory settings). The first method is safe and recommended for starting a diagnosis. The second is used in extreme cases, since it erases all stored maps of the premises and settings.

Method 1: Soft reboot through the power button

The simplest and safest method is software restart, which doesn't delete data, but restarts all the processes of the device, and is suitable for eliminating temporary freezes.

Instructions:

1. Find the power button on the robot body (usually located next to the Home button or under the lid).
2. Press and hold it for 10-15 seconds until you hear a beep or the indicator goes out.
3. Release the button and wait for the lights to turn off completely (all light bulbs must go out).
4. Turn the robot on with a short press on the same button.

If the problem persists after the reboot, try connecting the robot to the charging station and repeat the procedure, sometimes hanging is associated with low battery charge (<15%).

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After a soft reboot, allow the robot to stand on the base for 5-10 minutes, which will allow the system to fully initialize and avoid repeated failures.

Method 2: Reboot with the Mi Home app

If the robot is connected to Wi-Fi and appears in the app (albeit with errors), you can try rebooting it remotely, which works for Xiaomi Mi Robot Vacuum-Mop P, S6, S7 and later.

Step-by-step:

1. Open the Mi Home app and select your robot vacuum cleaner.
2. Go to the Settings section (cog in the upper right corner).
3. Scroll down and click Reboot the device.
4. Confirm the action and wait for the process to be completed (usually takes 1-2 minutes).

If the Reboot button is inactive or missing, upgrade the Mi Home app to the latest version. For older models (e.g. Xiaomi Mi Robot Vacuum 1), this may not work.

Method 3: Reset to factory settings

Hard reset erases all stored maps of the premises, cleaning schedules and individual settings, use it only if a soft reboot does not help, or the robot produces critical errors (for example, Error 9 - a problem with the engine).

How to make a complete reset:

Make sure the robot is at least 30% charged | Disconnect it from the charging station |Prepare a paper clip or toothpick to press the Reset |Prease record or take a picture of the current settings (if available)

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Instructions for most Xiaomi models:

1. Turn the robot over and find the Reset button (usually located next to the Wi-Fi button or under the battery cover).
2. Press and hold it for 5-7 seconds with a paper clip or toothpick until you hear a voice message in Chinese or English.
3. Release the button. The robot will beep and start the reset process (the indicators will flash orange).
4. After restarting (about 2-3 minutes), the robot will return to factory settings.

⚠️ Note: Xiaomi Mi Robot Vacuum-Mop 2 Lite and 1C The Reset button can be paired with the Wi-Fi button, in which case hold it for 10 seconds until the white light flashes.

Method 4: Reset via button combination (for older models)

Some early versions of Xiaomi’s robot vacuum cleaners (such as Mi Robot Vacuum 1 or Mi Robot Vacuum-Mop Essential) don’t have a separate Reset button.

Algorithm of action:

1. Turn on the robot (if it is turned off).
2. Press and hold the Home and Spot Cleaning buttons for 5 seconds.
3. Release the buttons when you hear the beep.
4. The robot will reboot and return to factory settings.

For models with touch buttons (for example, Xiaomi Mi Robot Vacuum-Mop Pro), the combination may be different. + Power.

Method 5: Reboot by turning off the battery (for power users)

If the robot doesn't respond to the buttons and doesn't turn on, you can try mechanical reset by turning off the battery, which requires disassembling the device and is only suitable for users with experience with electronics.

Step-by-step:

1. Turn the robot over and remove the bottom cover (usually mounted on 4-6 screws).
2. Carefully disconnect the battery connector from the motherboard (remember its position!).
3. Wait 1-2 minutes, then plug the connector back in.
4. Put the robot together and turn it on.

⚠️ Warning: Incorrectly disconnecting the battery may cause contact damage or loss of warranty.If you are unsure of your skills, contact the service center!

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Disabling the battery is a last resort, and software methods (soft reboot or reset via the Reset button) help 90% of the time.

Frequent errors after reboot and their elimination

Sometimes, after a reset, Xiaomi's robot vacuum cleaner may not behave properly. Let's look at the typical problems and ways to solve them.

1.The robot doesn't connect to Wi-Fi

• 🔄 Reboot the router.
• 📶 Make sure the network is operating in the 2.4 GHz band (Xiaomi robots do not support 5 GHz).
• 🔑 Check if the Wi-Fi password has changed.
• 📱 Remove the device from Mi Home and add it again.

2.The robot does not build a map of the room

• 🗺️ Make sure there is enough light in the room (sensors) LDS They work worse in the dark).
• 🧹 Do the first manual cleaning to let the robot “learn” the space.
• 📏 Check if the sensors on the case are closed (dust, stickers, scratches).

3. The robot is constantly squeaking.

• 🔊 Peeck at intervals of 1 second - stuck or brush cleaning is required.
• 🔊 Pisk at intervals of 3 seconds - a problem with collision sensors.
• 🔊 Continuous squeak - a critical error (requires diagnosis in the service).

If the robot gives a code error after reset (e.g., Error 2 is a side brush problem), refer to the FAQ section or official Xiaomi documentation.

Preventing Frosts: How to Avoid Problems in the Future

To ensure that the Xiaomi robot vacuum cleaner works stably, follow simple recommendations:

Regular maintenance

• 🧹 Clean the main and side brushes after each cleaning.
• 🗑️ Wash the dust container and filter HEPA weekly.
• 🔍 Check the sensors for dirt or scratches.

2. Proper charging

• 🔋 Do not leave the robot on the base for more than 24 hours after full charging.
• 📉 Avoid completely draining the battery (<5%).
• 🔌 Use only the original power supply.

3. Firmware update

• 📲 Check for updates in the Mi Home app regularly.
• 🔄 Update the firmware only at charge level >50%.
• 📶 Make sure the robot is connected to stable Wi-Fi during the upgrade.

If the robot is used in a large house (area > 100 m2), it is recommended to break the cleaning into zones to reduce the load on the processor.

FAQ: Frequent questions about rebooting Xiaomi robot vacuum cleaner