How to properly reboot the Xiaomi electric scooter: all the ways from soft reset to hard reset

Xiaomi scooters are some of the most popular vehicles in the city, but even they sometimes require a reboot. Whether you’ve experienced a system freeze, an app connection error, or just want to reset after a firmware update, a proper reboot will help get the device back to working order. However, not everyone knows that Xiaomi scooters (be it M365, Pro 2, 1S, 3 or 4 Lite) have several ways of resetting, and improper actions can lead to loss of settings or even locking the controller.

In this article, we will discuss all the current methods of rebooting, from simple switching off/on to hard resetting through the service menu, and also tell you how to avoid typical errors. Particular attention will be paid to models with an integrated display (for example, Xiaomi Electric Scooter 4 Pro) and those that are controlled only through the Mi Home application. If your scooter stopped responding to buttons, gives an E15 error or just behaves unstablely, here you will find a solution.

1.When do you need to reboot Xiaomi's electric scooter?

Not all failures require a complete reset, sometimes restarting the system to fix temporary errors is enough, and here are the key situations where rebooting can help:

• 🔄 The scooter does not turn on or hover on the logo at launch.
• 📱 Unable to connect to the Mi Home application (Bluetooth pairing failed error).
• ⚡ After the firmware update, lag or incorrect speed display appeared.
• 🚨 An error is displayed on the display (e.g. E02, E08, E15).
• 🔋 The battery is running out too quickly, even though it used to work normally.
• 🎛️ The scooter does not respond to the gas or brake button.

If the problem is mechanical damage (such as a cracked body or a bent steering wheel), rebooting won't help, it needs repairs, and it's pointless to try to fix battery wear or engine malfunction with a reset, and in such cases, you'd better go to a service center.

⚠️ Warning: Frequent reboots (especially hard ones) can damage the controller's memory. Don't use reset as a "prevention" method - only in case of real crashes.

2. Mild reboot (recommended method)

This is the safest method, which does not affect the settings of the scooter, suitable for eliminating temporary glitches, for example, when the device does not respond to buttons or the application does not see the scooter.

Instructions for all Xiaomi models (including M365, Pro, 1S, 3, 4, Essential):

1. Make sure the scooter is on (the indicator on the power button is green or blue).
2. Press the power button for 5-7 seconds until the indicator goes out.
3. Wait 10-15 seconds.
4. Press the power button briefly to turn on the scooter.

If you have a model with a display (such as the Xiaomi Electric Scooter 4 Pro), you may need to re-attach the remote after the reboot (if it has disconnected).

• 📱 Open the Mi Home app.
• 🔍 Select your scooter from the list of devices.
• 🔄 Press "Connect remote" and follow the instructions.

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If the scooter does not respond to a long press of the power button, try to plug the charger in for 1-2 minutes, and then try again. Sometimes the discharged battery blocks the shutdown.

3 Hard Reset – When a soft reset doesn’t help

This method resets all the factory settings of the scooter, including the Mi Home account binding, travel history and brake calibration.

• 🔧 The scooter does not turn on at all (even after charging).
• 📵 The Mi Home app produces a "Device not found" error.
• 🔄 The soft reset didn't fix the problem.
• 🛠️ You plan to sell the scooter and want to delete all data.

Instructions for models without display (M365, Pro, 1S, Essential):

1. Turn off the scooter (press the power button for 5 seconds).
2. Press the power button + the brake button (on the steering wheel) at the same time.
3. Hold them for 10-15 seconds until you hear a beep or the indicator blinks.
4. Release the buttons. The scooter will reset.

For models with a display (Xiaomi Electric Scooter 3/4/4 Pro):

1. Turn off the scooter.
2. Press the power button + the driving mode button (D/S/E).
3. Hold for 10 seconds until the display blinks.
4. After resetting, you may need to reset via Mi Home.

⚠️ Warning: On some firmware, a hard reset results in a maximum speed lock (limited to 15 km/h). Unlocking will require official software from Xiaomi or help from a service center.

4.Reboot via the Mi Home app

If the scooter is connected to an application, you can run a software reset without physical manipulation, which is suitable for fixing communication errors or firmware failures.

Step-by-step:

1. Open the Mi Home app and select your scooter.
2. Go to the Device Settings → General.
3. Find the item "Reset" or "Reset settings".
4. Confirm the action.

If there is no reboot button in the menu, try:

• 🔄 Update the firmware through Settings → Update the software.
• 📥 Reconnect the scooter to the application (forget the device and add again).

On some models (such as the Xiaomi Electric Scooter 4 Pro), error diagnosis is available in the app, and if the scooter issues a code (such as the E08), the app can tell you how to fix it without completely resetting it.

5. Reset via service menu (for power users)

This method is suitable for advanced users who want to manually reset specific parameters (for example, calibration of brakes or speed limit).

How to enter the service menu:

1. Turn off the scooter.
2. Press the power button + brake button + driving mode button (D/S/E).
3. Hold for 5-7 seconds until the indicator lights up or an audible signal appears.
4. Release the buttons - the scooter will go into diagnostic mode.

The service menu can:

• 🔧 Reset brake calibration (if the scooter brakes incorrectly).
• 📉 Set a speed limit (for example, for children).
• 🔋 Check the state of the battery (voltage, capacity).
• 🔄 Return the factory controller settings.

To exit the service menu, turn off the scooter with a long press of the power button.

⚠️ Warning: In the service menu of the Xiaomi Electric Scooter 4 Pro model there is an option "Unlock Speed" - its activation can lead to excess of factory restrictions and loss of warranty.

6. Frequent mistakes and how to avoid them

Many users make errors when rebooting, which leads to new problems.

• 🔋 Reset when the battery is low (less than 20%) and this can damage the controller. Always charge the scooter before the reset.
• 📱 Use of unofficial firmware. Once reset, the scooter can lock if there was custom software.
• 🔧 Process interruption: If a hard reset is interrupted (e.g., release buttons early), the scooter may stop turning on.
• 🔄 Frequent reboots. This doesn't fix mechanical malfunctions, it only wears out the device's memory.

If, after discharge, the scooter:

• 🚫 Shuts down → Check the charger and cable. Try connecting to another power source.
• 📵 Does not connect to Mi Home → Remove the device from the app and add again.
• ⚡ Moves in jerks → Calibrate the brakes in the service menu.

7.What to do if the scooter does not respond to the discharge?

If none of the methods worked, hardware problems are possible:

• 🔋 Battery Fault – Check the voltage with a multimeter (should be ~36–42V for most models).
• 🔌 Contact oxidation - disassemble the body and clean the compounds with alcohol.
• 🛠️ Controller damage – requires replacement in the service.
• 💧 Moisture intake – If the scooter is wet, dry it for 24 hours before any manipulation.

If the scooter is beeping and does not turn on after a hard reset, try:

1. Connect the charger and hold for 10-15 minutes.
2. Press the power button + brake + gas at the same time for 10 seconds (emergency reset).
3. Contact the Xiaomi service center with a check for the purchase (if you have guarantees).

For Xiaomi M365/Pro/1S models with E15 error (controller problem), firmware via ST-Link sometimes helps, but it requires special equipment and skills.

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If the scooter is not responding to the buttons and is not charging, do not try to disassemble it yourself - there is a high risk of damage to the board.

FAQ: Answers to Frequent Questions