Unbinding a Xiaomi account from a smartphone or other brand device is a procedure that users face when selling a gadget, resetting settings or switching to a new account. Despite its apparent simplicity, Mi Account is integrated so deeply into MIUI firmware that improper actions can lead to a device lock or loss of access to cloud data. In this article, we will discuss all the current ways of decoupling from standard settings to bypassing protection after a reset, and also explain how to avoid typical errors that cause users to lose control of their gadgets.
The Xiaomi ecosystem is not only connected to smartphones, but also to smartwatches (Mi Band/Watch), TVs (Mi TV), routers, and even vacuum cleaners, and the decoupling algorithms for different types of devices are different. We will focus on the most common scenarios: uncoupling from a smartphone (including models with a locked bootloader), deleting an account after a factory reset, and solving the problem of βdevice is tied to another account.β All instructions are relevant for MIUI 14/15 and devices released after 2020.
1. Standard untidying of Xiaomi account through settings
The easiest and safest way is to delete your Mi Account directly from the device menu, which works if you have access to your smartphone, you remember your account password, and the device is not locked after reset, and is suitable for all Xiaomi, Redmi, POCO models based on MIUI 12-15.
Go to Settings. β Xiaomi account (or Mi Account in older versions) at the top of the screen, you'll see an email or phone number tied to the device (βοΈ) In the upper right corner, select Delete your account. The system will request a password confirmation β enter it and wait until the process is complete. The device will automatically log off, and the data (contacts, notes, backups) will remain in the cloud unless you manually delete it.
- πΉ Advantages of the method: does not require resetting, saves all local data on the device.
- πΉ Restrictions: If an account has been added as a βsecondaryβ account (for example, to sync Mi Fit), it can only be deleted through the main account.
- πΉ Execution time: 1-2 minutes.
β οΈ Note: If after deleting your account you plan to sell the device, be sure to reset to factory settings (Settings) β The phone. β Otherwise, the new owner will be able to recover your data via Find Device.
Backup your data (photos, contacts, SMS) |Remember or reset your Mi Account |Disable two-factor authentication (if enabled) |Check if your device is connected to the Internet-->
2. Uncoupling through the Mi Account website (if there is no access to the device)
If your smartphone is stolen, lost or you canβt physically access it, you can remove the link via Xiaomiβs official website, which is also suitable for cases where the device is locked after being reset due to being linked to an old account.
Go to account management page: account.xiaomi.com. Sign in with your account, then select the Devices tab. Find the desired gadget and click Delete (or Unbind). The system will send the confirmation code to the associated email/phone β enter it in the appropriate field. In 5-10 minutes, the device will be untied from the account.
| Detachment method | Need access to the device? | Implementation time | Is it suitable for locked devices? |
|---|---|---|---|
| Through the smartphone settings | Yes. | 1-2 minutes | No. |
| Through the Mi Account website | No. | 5-15 minutes | Yes (unless the account is deleted) |
| Through Find Device | No. | 10-20 minutes | Yes (only for your devices) |
| Through Fastboot mode | Yes (physical access) | 30-60 minutes | Yes (requires unlocking the bootloader) |
If your smartphone is not listed on the site, it could mean that:
- π΅ Device disconnected from the Internet for more than 30 days (automatic uncoupling).
- π The account was manually deleted from the device.
- π οΈ On the smartphone installed custom firmware without Xiaomi services.
Through the phone settings |Through the Mi Account |Through the Fastboot mode |I don't know, haven't tried-->
3. Uncoupling through Find Device (for lost devices)
Find Device, the equivalent of Find My iPhone, not only tracks your smartphoneβs location, but also manages its anchors, which is useful if you lose your device or itβs been stolen, but you have access to your Mi Account account.
Sign in to i.mi.com (or the Mi Cloud app). In Find Device, select the device you want. In the management menu, click Remove Device. The system will request a password confirmation, and when you enter, the device will be detached from your account and all data deleted (if the smartphone is connected to the Internet).
β οΈ Note: If the attacker has time to reset the device to factory settings before you unblock, the smartphone will be blocked by a request to enter a password from the old account).
What if I canβt see my device?
4. Unlocking after reset to factory settings (bypass locking)
One of the most common problems is resetting a Xiaomi smartphone without first detaching your account, in which case, after turning on, the device requires you to enter the username and password from your old Mi Account, even if you do not remember this data, and you can solve the problem in two ways: through the official Xiaomi service or manually using Fastboot mode.
If the device was purchased from hand and the previous owner did not untie the account, contact him and ask him to remove the link via account.xiaomi.com. If contact is not possible, contact Xiaomi with the proof of purchase (check, purchase agreement).
If your smartphone is locked after being reset and you donβt have access to your old account, the only way to work is to unlock through Fastboot using the Mi Flash Unlock tool, which requires unlocking the bootloader and is only suitable for devices with official firmware.
π‘
Before buying a used Xiaomi smartphone, be sure to check whether the Mi Account is untied. Ask the seller to reset the settings with you and make sure that after the reboot the device does not require login / password entry.
5. Unlock via Fastboot (for power users)
This method is suitable for devices that are locked after a reset if you do not have access to your old account.The procedure requires a computer, a USB Type-C cable and the official Mi Flash Unlock utility. Importantly, unlocking the bootloader erases all data on the device and can lead to a loss of warranty.
Algorithm of action:
- Download and install Mi Flash Unlock on PC.
- Turn off your smartphone and press Volume Down + Power to go to Fastboot mode.
- Connect the device to your computer and start Mi Flash Unlock.
- Sign in to your Mi Account (should be different from the one blocked!).
- Press Unlock and wait for the process to be completed (can take up to 72 hours due to Xiaomiβs validation).
Once you unlock the bootloader, you can flash the device through the Mi Flash Tool, which will automatically remove the link to the old account. Please note: some models (for example, Xiaomi 12T, Redmi Note 11 Pro+) require additional confirmation via SMS.
β οΈ Warning: Unlock the bootloader on devices with a MediaTek processor (e.g., Redmi) 10C, POCO M4 Pro) can lead to a "brick" (complete inoperability) if you use informal firmware.
π‘
Unblocking through Fastboot is the only way to bypass the account lock after the reset if the previous owner is not available, however, this method requires technical skills and can void the warranty.
6. account untied on smart devices (watches, TVs, routers)
Apart from smartphones, the Mi Account is linked to other Xiaomi gadgets, and the slingshot algorithms are different for them, for example, on the Mi Band or Xiaomi Watch, you can delete your account only through the Mi Fit or Zepp Life app:
- Open the app and go to the device profile.
- Select Untie the device (Unpair).
- Confirm the action β the watch will be reset to factory settings.
For Mi TVs or Redmi TVs, the procedure is more complicated:
- πΊ Go to Settings. β Accounts and security β Xiaomi account.
- π Enter your password and select Delete your account.
- π After removal, reset settings through Settings β On TV. β Reset.
On Xiaomi routers (for example, Mi Router 4A, Redmi Router AX6), the uncoupling is performed via the web interface:
- Connect to the router network.
- Enter 192.168.31.1 (or miwifi.com) in your browser.
- Go to System Settings β Xiaomi Account and click Untie.
7.Typical mistakes and how to avoid them
Many users experience untidying problems due to ignorance of the MIUI system, and here are the most common errors and ways to solve them:
| Mistake. | Reason. | Decision |
|---|---|---|
| I couldn't delete the account. | Two-factor authentication enabled | Turn off 2FA in your Xiaomi account settings |
| The device is not found on the list | Smartphone offline >30 days | Connect your device to a Wi-Fi/mobile network and try again. |
| Server error (10008) | Problems on the side of Xiaomi or VPN | Try it later or turn off the VPN. |
| You need to wait 7 days. | Recently changed password or email | Wait until the deadline or ask for support. |
Another common problem is locking after a bootloader fails to unlock, and if you interrupt the process in Mi Flash Unlock or enter the wrong password, the device can be locked for 72 hours.
- π Do not disconnect the smartphone from the PC.
- β³ Wait for automatic unlock (timer is displayed in the utility).
- π§ If the waiting time is more than 72 hours, write in support of Xiaomi with the indication of the time. IMEI device.