How to completely untie Mi Account from Xiaomi Redmi 5: all ways

Linking a Mi Account to a Xiaomi Redmi 5 smartphone is a standard procedure that opens up access to branded services such as cloud storage, contact sync and device search. But what if the phone is sold, transferred to another user or simply no longer needed? Deleting an account from a device can become a real puzzle, especially if you forget your password or are blocked by Mi Cloud.

In this article, we’ll look at all the current ways to detach a Mi Account from Redmi 5 (including the Redmi 5A and Redmi 5 Plus models), taking into account the features of MIUI 10–14 firmware and security requirements of 2026. From official methods through settings to bypassing locks with ADB and service centers, you will find a solution even for complex cases.

Why can’t you just delete your Mi Account through your settings?

Many users try to untie their account through the Settings menu → Accounts → Mi Account, but they encounter errors.

• 🔒 Protection against theft: Xiaomi blocks account deletion if the device is tied to Find Device (similar to Find iPhone").
• 📱 Outdated firmware: On Redmi 5s MIUI 9 and below may not be available to delete via the interface.
• 🔑 Forgotten password: Without access to the mail or phone number associated with the account, reset is impossible.
• 🛡️ Locking after Hard Reset: After resetting via Recovery, the phone requires you to enter your previous account details.

If you see a message saying, "This device is tied to Mi Account. Enter password to unlock," it means that the account is not just tied, but reset protection is activated, in which case the standard methods will not work.

Method 1: Delete Mi Account via phone settings (official method)

This is the easiest way, but it only works if:

• ✅ You remember the password from the Mi Account.
• ✅ Phone not locked after reset.
• ✅ The device is connected to the Internet.

Instructions:

1. Open Settings → Accounts → Mi Account.
2. Slip the account icon (your name or email).
3. Select Account Management → Security → Delete Account.
4. Enter the password and confirm the deletion.

After that, the device will be unlinked from the account, but the data from the cloud (photos, notes, contacts) will remain – they are tied to the mail, not to the phone.

Make a backup copy of the data

Connect your phone to Wi-Fi

Make sure the battery is more than 50% charged.

Turn off two-factor authentication (if enabled)

-->

⚠️ Note: If you sell your phone after deleting your account, be sure to reset to factory settings (Settings) → Additionally. → Recovery and reset otherwise the new owner will be able to recover your data.

Method 2: Reset via Mi Cloud (if your phone is locked)

If you forget your password or your phone is locked after resetting, but you have access to the mail or number associated with your Mi Account, use the Mi Cloud web version:

1. Go to account.xiaomi.com from your computer.
2. Sign in to your account (if necessary, restore your password via email/SMS).
3. Go to the Devices section → Find the device.
4. Select your Redmi 5 and click Delete Device.
5. Confirm the action via SMS or email.

After that, the lock from the phone will be removed, and you can:

• 🔄 Reset via Recovery without asking for a password.
• 📱 Link a new Mi Account.

Method 3: Bypassing a lock through ADB (for advanced users)

If your phone is locked but you have USB debugging enabled (Settings → Developer → USB debugging), you can try deleting your account via ADB. This method works on Redmi 5 with MIUI 10-12, but requires a PC and minimal command line knowledge.

Instructions:

1. Download and install ADB Tools on your computer.
2. Connect Redmi 5 to your PC via USB (use the original cable!).
3. Open the command line (Win + R → cmd) and type: adb devices Make sure the device is identified (its serial number should appear).
4. Follow the command to delete your account: adb shell pm uninstall -k --user 0 com.xiaomi.account
5. Reboot the phone.

After this Mi procedure, the account will be deleted, but some system functions (such as synchronizing contacts) may disappear.

⚠️ Attention: Use ADB It can cause a loss of warranty if the device is in warranty service, and incorrect commands can cause the phone to fail.

Method 4: Unlock via Fastboot (if the phone is locked after being reset)

If, after a Hard Reset, the phone requires you to enter your old Mi Account and there are no other ways, you can try unlocking via Fastboot.

• 🖥️ Computer with Mi Flash Tool and drivers installed.
• 🔌 Original. USB-cable.
• 📥 Firmware for Redmi 5 (version must match the current version!).

Step-by-step:

1. Download the firmware for your model from the Xiaomi Firmware website (choose the Fastboot version!).
2. Unpack the archive in a folder on the disk C:\ (for example, C:\Redmi5_Fastboot).
3. Turn off the phone, then press Volume Down + Power to enter the Fastboot (the image of a hare in a hat-eared will appear).
4. Connect your phone to your PC and start the Mi Flash Tool.
5. In the program, click Select, specify the path to the folder with the firmware, then Refresh (the device should be determined).
6. Select Clean All mode and press Flash.

It takes 5-10 minutes. Once you reboot, the phone will be like new, without any connection to your Mi Account. All data will be deleted!

1. to run the program on behalf of the administrator.

2. Reinstall drivers manually through Device Manager (select Android Bootloader Interface).

3. Use another USB-port (preferably) USB 2.0).-->

Method 5: Officially Unlocking through Xiaomi Service Center

If all previous methods fail, you should contact an authorized Xiaomi service center, which is the only legal way to unlock if:

• 🔐 You have forgotten your password and cannot restore access to your account.
• 📵 Phone locked after reset and previous owner unavailable.
• 🛠️ You don’t want to take risks using informal methods.

What will be required:

• 📄 Check or box from the phone (proof of purchase).
• 🆔 Passport (for proof of identity).
• 💳 Payment for the service (the cost of unlocking is from 1000 to 3000 rubles depending on the region).

The procedure takes 1 to 5 business days. the service center will send a request to Xiaomi, and after confirmation, the lock will be removed.

💡

Official unlocking is the only way that does not violate the warranty and does not result in data loss (unless the phone is reset).

Frequent Mistakes and How to Avoid Them

When trying to untie a Mi Account, users often face typical problems:

• 🔄 "After resetting, the phone again requires a password" → So the account hasn't been deleted from Mi Cloud.
• 📵 "ADB can't see the device" → Check the drivers, cable and enable debugging by USB.
• 🔌 "Fastboot doesn't start" → The battery may be dead. Charge the phone to at least 30%.
• 🛡️ "The service center refuses to unlock" → Check if they have the status of an authorized Xiaomi center. If not, contact another one.

Another common mistake is using informal firmware (like LineageOS or Pixel Experience) to bypass locks, which can lead to:

• 🚫 Poose. IMEI (The phone won't catch the network).
• 🔋 Problems with charging or overheating.
• 🛡️ Xiaomi account block (if a firmware change is detected).

FAQ: Answers to popular questions