Why you can’t just delete your Mi Account with Redmi 5 and what to do
If you're faced with the need to untie your Mi Account from your Xiaomi Redmi 5 smartphone, you've already realized that standard setting deletion often doesn't work. The manufacturer links the account to the device at the firmware level to protect data if you lose or steal. But what if you sell your phone, give it to your relatives or just want to change your profile? In this article, all the current ways to untie your Mi Account for Redmi 5 in 2026, including bypassing the lock after a reset.
The main problem is that even after leaving the account in the settings, the Mi Account remains tied to the device. When resetting to the factory settings (Settings → Additional settings → Backup & reset → Factory data reset), the phone will require the username and password of the previous owner. This is called FRP-blocking (Factory Reset Protection), and it works on all Xiaomi smartphones with MIUI. You can solve the problem in several ways, from official to technical.
It is important to understand that if you do not remember the account details, the procedure is complicated, in which case you will either need to confirm ownership through Xiaomi support, or use specialized tools (for example, Mi Flash Tool or Mi Flash Tool). EDL-We'll look at all the options, from the simplest to the most radical.
Method 1: Standard unbundling through settings (if you know the password)
If you have access to a Mi Account (you remember the username and password), the safest way is to untie the device through the settings menu.This method does not require a data reset and works on any version of MIUI, including the latest updates for Redmi 5.
Instructions:
- 📱 Open the settings on your phone.
- 👤 Go to the Mi Account section (usually at the top of the menu with your avatar).
- 🔄 Slick down and select Exit (or Delete Account in New Versions) MIUI).
- 🔐 Enter the password from the account to confirm.
- ✅ Confirm the deletion – the device will be untied from the profile.
After that, you can safely reset to factory settings - there will be no FRP lock. If you do not have the option to delete your account, try updating MIUI to the latest version or use the following method.
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If the phone still requires a password when you reset your account, try first to disable Find Device in your Mi Account settings. This sometimes removes the lock.
Method 2: Uncoupling through Xiaomi website (remote)
Few people know, but Xiaomi allows you to manage your connected devices through a personal account on the official website, which is suitable if the phone is lost, stolen or physically unavailable, but you have access to your account.
How to remove Redmi 5 from the list of devices:
- Go to account.xiaomi.com and log in.
- From the menu, select Device Management (or Mi Cloud → Find Device).
- Find your Redmi 5 (by model or IMEI) in the list.
- Click on the three dots next to the device and select Remove.
- Confirm the action via SMS or email.
⚠️ Note: This method removes the device from the account, but does not remove it FRP-If the phone is already reset and requires a password, additional unlocking via Fastboot or EDL.
Method 3: Reset via Fastboot (if you forgot your password)
If you do not remember the data from the Mi Account, but the phone is unlocked (no pattern lock or a graphical key is available). PIN-code, you can try to reset FRP This method requires a computer and installed Xiaomi drivers, but does not erase critical data (only account settings).
Step-by-step:
☑️ Preparing for reset via Fastboot
1. Turn off Redmi 5.
2. Press the Volume Down + Power buttons before the Fastboot logo appears.
3. Connect the phone to the PC via USB.
4. Open the command line (Win + R → cmd) and type:
fastboot oem clean_frp5. Reset the device with the command:
fastboot rebootIf the team clean_frp It didn’t work (it’s blocked on some firmware), try an alternative method:
fastboot erase frp⚠️ Attention: on new versions MIUI (12+) These commands may not work, and in this case, you will need to unlock the bootloader through the official Xiaomi website (the procedure takes up to 72 hours).
| Method | Password required | Erase data | Difficulty |
|---|---|---|---|
| Through settings | ✅ Yes. | ❌ No. | ⭐ |
| Xiaomi website | ✅ Yes. | ❌ No. | ⭐⭐ |
| Fastboot (clean_frp) | ❌ No. | ❌ No. | ⭐⭐⭐ |
| EDL-regime | ❌ No. | ✅ Yes. | ⭐⭐⭐⭐ |
Method 4: Unlocking through EDL-regime (for experienced)
If the previous methods did not work, the most radical way remains - firmware through the EDL-Emergency Download Mode: This method completely erases data and installs a clean firmware without being linked to an account:
- 🔒 Phone locked after reset.
- 🚫 Fastboot teams are not working.
- 🔧 You need to return the device to the "factory" state.
This will require:
- 💻 Windows computer.
- 📥 Firmware for Redmi 5 (e.g. Fastboot-ROM from en.miui.com).
- 🛠️ Mi Flash Tool Programming.
- 🔌 Cable USB (preferably original).
Algorithm of action:
1. Install Qualcomm drivers for EDL-The mode (can be found on the forums) 4PDA or XDA).
2. Turn off the phone and press Volume up. + Loudness down + USB-switch-over EDL.
3. Launch the Mi Flash Tool, select the downloaded firmware and press Flash.
4. Wait for completion (10-15 minutes) The phone will reboot without linking to the account.
What to do if the Mi Flash Tool is in error?
Method 5: Officially Unlocking with Xiaomi Support
If all independent attempts failed, you can contact Xiaomi support, which is suitable if:
- 📄 You have a check or a box of IMEI (proof).
- 🔐 You forgot your password, but remember your email or account phone number.
- 🚨 Phone locked after hand-held purchase (previous owner didn't untie account).
How to make a request:
1. Go to the support page: mi.com/global/support.
2. Select Mi Account → Unlock Device.
3. Fill out the form by stating:
- IMEI phone (you can find out via *#06# or on the box).
- Email or account phone.
- Reason for unlocking (sale, loss of password, etc.)
- Photo of the check or box (if required).
4. Wait for the answer (usually 1-3 days) If you decide positively, you will be sent an instruction or unlock code.
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Official unlocking is the most reliable way, but it requires proof of ownership, and if you bought a phone with no documents, the chances of success are minimal.
Frequent Mistakes and How to Avoid Them
When untiing a Mi Account, users often encounter typical problems, and here are the most common ones and how to solve them:
1.The phone is not included in Fastboot/EDL
Check it out.
- 🔌 Whether you use the original cable (poor cords may not transmit data).
- 💻 Are Xiaomi drivers installed (you can download from the official website).
- 🔄 Try another one. USB-jack (front on PC is often unstable).
2. Team fastboot oem clean_frp doesn't work
Possible causes:
- 🔒 bootloader is blocked (you need to unlock via unlock.mi.com).
- 📱 Installed custom firmware (try to return stock) MIUI).
- 🔧 Fastboot version is outdated (update) ADB Tools).
3. After firmware through EDL, the phone does not turn on
If the screen remains black:
- 🔋 Wait. 10-15 Minutes – the first load after the firmware can be long.
- 🔄 Try to clamping the power. + Loudness up on 20-30 second (hard reset).
- 📡 Make sure the firmware is right for your model (Redmi 5 has options: rosy for global, vince for Chinese).