How to untie Xiaomi from Mi Account: the complete guide

Owning a Xiaomi smartphone involves actively using the manufacturer’s ecosystem, the centerpiece of which is the Mi Account.It is not just a profile for synchronizing contacts, but a powerful security tool that locks the device in the event of a theft or loss. However, situations can be different: the gadget can get a new owner, you forgot the password from the old profile or just decided to change the main account. ID.

The unbundling process depends on whether you have physical access to the settings menu and remember the authorization data. Device-to-cloud linking is the standard protection that is activated automatically when you first log in to your account on a new MIUI. If you just log out through the settings, the link is removed instantly. But if the phone is locked or sold without logging out, the procedure becomes more complicated and requires contacting support or using special reset tools.

In this article, we will look at all possible scenarios, from standard exit through settings to complex cases with forgotten passwords. You will learn how to check the status of the lock, what documents will be required to confirm ownership and how to avoid activation problems after reset to factory settings. Remember that without removing the binding from the owner or an official request to Xiaomi, you will not unlock the phone after reset (Hard Reset) – Find Device protection will work.

Checking the binding status and logging into the account

Before taking action to remove a device from the trusted list, it is necessary to determine the current status of the device, and users often do not suspect that their old smartphone is still on the list of attached gadgets, which poses a potential security threat, and this can be checked directly on the device and through the web interface.

On the Xiaomi or Redmi smartphone itself, you should go to Settings and select Mi Account (usually at the top of the list). If you log in, you will see your username, avatar and list of services. Here you will see information about the associated devices. For more detailed analysis, you should use your computer or browser on another device, go to the official website id.mi.com.

In the web interface, after authorization, open the Devices or Security section, and it shows the full map of your gadgets. If you see a phone here that you plan to untie but you don't have access to, it's a signal that standard menu access is not possible, and you'll need to force it to be deleted through a trusted device list or call for support.

• 📱 Open the Settings. → Mi Account on the device for quick check of login status.
• 🌐 Use i.mi.com to view all attached gadgets from any computer.
• 🔍 Pay attention to the device model and the date of the last synchronization in the list.

💡

Before removing your device from the list, make sure it has disabled critical data sync if you plan to transfer your phone to another person, which will prevent your contacts or photos from being accidentally erased from the new owner of the device.

Staffing through smartphone settings

The easiest and most correct way to untie Xiaomi from Mi Account is to perform this procedure with the operating system’s regular tools, which is suitable if you have access to the desktop and remember the password to log in to the menu. It is important to understand that simply removing an account from the list does not always remove the activation lock, so you need to follow a strict algorithm.

First, log out of all Google and Mi Cloud services. Go to Settings → Accounts and Sync. Select your Mi Account and click Log Out or Delete Account. The system will request confirmation of a password or code from an SMS for identity verification, a critical security step that confirms that the action is being taken by the owner.

Once you're successful, the phone will no longer be tied to your cloud profile, but to clean it completely, it's recommended to reset it to factory settings before you leave your account, and if you do so before you log out, the phone will be locked when the new owner turns on. Therefore, the sequence of actions should be strict: exit from the account → data-cleaning → discharge.

If you plan to transfer the device to another person, make sure that Find Device is fully deactivated.Some versions of MIUI require separate confirmation of disabling this feature through password entry. Ignoring this step will cause the phone to require a password from the old account when it first set up even after resetting.

Delete the device via the Mi Cloud web interface

If you don't have physical access to your phone, but you remember the login data, you can do it remotely through your browser. This method is effective when the device is lost, sold without logging out (by trust), or simply located elsewhere. The Mi Cloud Web interface provides full control over the connected gadgets.

Go to i.mi.com and log in to your Mi ID. From the main menu, select the Find Device icon or go to the profile management section. From your device list, find your smartphone or tablet. Click on it to reveal additional management options.

The menu that opens will have a button called "Delete from List" or "Unlock" that will be clicked on, and the system will request confirmation of the operation, because this action reduces the security level of your account, and once confirmed, the device will disappear from the trusted list and the activation lock will be removed, which allows the new user to activate the phone under his account.

It should be noted that remote junction only works if the device has been online at least once after the last reset or status change. If the phone is in flight mode for months, the command to remove the tether can “hang” and only execute after connecting to the network. In some cases, Xiaomi servers update status instantly, regardless of the online gadget.

Resetting the binding with a forgotten password

The situation when a user has forgotten the password from the Mi Account is one of the most common: without a password, you can not log out of the profile in the settings, and therefore safely reset the phone, in which case the detachment procedure begins with restoring access to the account, not with manipulating the device itself.

Go to account.xiaomi.com, you'll need the phone number or email that was linked to the account, and the system will send the confirmation code. SIM-The card has been changed, the process is complicated: you will need to answer control questions or provide documents about the purchase of the device to confirm ownership of the account.

Once you have successfully restored your password, immediately log in to Mi Cloud through your browser and remove the device from the trusted list, as described in the previous section. Only then you can perform a hard reset on the phone itself. If you reset before you restore your password, the phone will go into activation lock, and you can only unlock it with a new password.

• 🔑 Use the “Forgot Password?” feature on the login page to restore access via email.
• 📞 Prepare your old phone number to receive an SMS with a confirmation code.
• 📄 Keep a receipt for the purchase of the device – it may be required for manual verification of account ownership.

💡

Password recovery is the only legal way to untie a device if you don't remember the login details. Using third-party programs to bypass locking can cause the phone to be completely inoperable.

Untied from the purchased device (B / U)

Buying a Xiaomi or Redmi smartphone from hand is always a risk of an activation problem. If the previous owner did not untie the device from his Mi Account before selling, the new owner will face a lock screen after the first turn on or reset.

The ideal scenario is to contact the seller and ask them to remotely remove the device from the list through the Mi Cloud site, which does not require the phone itself, it is enough to have Internet and access to the account. If the seller goes along, the problem is solved in 5 minutes: he deletes the device, you reboot your new gadget and calmly register your account.

If you can’t contact the seller or he refuses to help, the situation becomes difficult. Xiaomi’s official support does not untie other people’s devices without a purchase check and a box with IMEI. Attempts to use paid unlocking services carry a risk: often such methods are temporary or lead to unstable system operation.

When buying a B/U, always check the lock status right when you meet, turn on your phone, connect to Wi-Fi, and try resetting the settings via the menu (if access is open), or just check if someone else's account is in the settings, which will save you from buying a useless gadget.

Official request for Xiaomi support

If you are the legal owner of the device (found a phone, bought a used check, received an inheritance), but can not untie it from someone else’s account, the only official way remains to contact support. Xiaomi strictly monitors security, so the verification procedure here is strict.

You'll need to assemble a package of documents, and you'll need the original check or the invoice, which clearly shows the IMEI or the serial number of the device, and you'll need a box from your phone with barcodes on it, and without those documents, you'll have a 99 percent chance of being rejected, and support doesn't work with ownership claims.

The request is sent via a form on the official website or via email support of your region, the letter should describe the situation in detail, attach photos of documents, check, box and the device itself, the process of review can take from several days to several weeks, if the decision is positive, engineers will manually remove the device binding from the old Mi ID.

⚠️ Warning: Never try to use "gray" unlock methods through IMEI, If you're not sure where the service is coming from, they're often just stealing your money or borrowing your money. IMEI devices in the global blacklist, after which the phone will stop catching the network even after unlocking.

Xiaomi support is not about password recovery or uncoupling if a device is found and reported to the police as stolen, and in such cases, the phone will remain locked forever, regardless of whether the finder has a check, as part of a global system to combat mobile theft.

Frequently Asked Questions (FAQ)