Decoupling a Mi Account from Xiaomi devices is a procedure that users face when selling a gadget, changing a profile or fixing synchronization errors. Despite its apparent simplicity, the process has nuances, from differences in the MIUI interface of different versions to locks when they lose access to mail. In this article, we will analyze all the current ways to unbundle an account in 2026, including workarounds for devices without a password, with a broken screen or after a reset.
It's important to understand that Xiaomi is not only linking your account to smartphones, but also to the ecosystem of smart devices β Mi TVs, Mi Band fitness bracelets, Mi Router routers. The squashing algorithms for them are different, so we'll look at each case separately. If you plan to sell a device, don't miss the section about the full exit from the ecosystem β this will save the new owner from activation problems.
Why you canβt just delete your account through settings
Many users try to untie their account through the Settings menu β Accounts β Mi-account β Delete the account, but face errors.
- π Theft protection: the system requires a password to delete your account from your device.
- π± Hardware binding ID: device-wise MIUI 12+ account IMEI Serial Number, which makes it difficult to unbundle without access to mail.
- β οΈ Blocking after reset: if you reset your settings through Recovery without prior decoupling, the device may require an old account when you first download.
In addition, on devices with MIUI for POCO or global firmware, the algorithm differs from the Chinese versions. For example, on the Redmi Note 12 Pro+ with Chinese firmware, uncoupling is possible only through the Mi Unlock Tool, whereas on the global version, SMS confirmation is sufficient.
β οΈ Note: If you sell a smartphone with a tied Xiaomi Finance account (for example, for microloans in China), the new owner will not be able to use the device without your password.
Method 1: Standard unbundling through settings (if you know the password)
The easiest method is to delete the account directly from the device menu, suitable for smartphones, tablets and Mi TVs with working firmware.
- Open Settings β Accounts and Synchronization β Mi-account.
- Put it on your profile (email or phone number).
- Select Delete Account (on some devices β Exit or Untie).
- Enter the password from the Mi-account and confirm the action.
On Mi TVs, the path is different: Settings β Account and Security β Mi Account β Delete Account. Once deleted, the system will prompt you to reboot the device β this is a mandatory step to completely delete the sync data.
Make a backup copy of the data (photos, contacts, notes)
Remember/Save Password from Mi Account
Disable two-factor authentication (if enabled)
Ensure a stable Internet connection-->
If your account remains on the list after deleting (this happens on POCO F5 or Redmi K60), perform forced synchronization: go to Settings β About Phone β System Update and click Three Dots β Update Mi-account.
Method 2: Uncoupling through the Mi Account website (if the device is lost or broken)
If your smartphone is not turned on, stolen or unaccessible, use remote control via the official website, which works for all devices linked to a single account, including the Mi Band 8 or Mi Home Security Camera.
- Go to the Mi Account page and log in.
- In the Devices (or Find Device) section, select the desired gadget.
- Click Remove the device (or Untie).
- Confirm the action via SMS or email.
Important: After unbundling through the website, some features may remain active for up to 72 hours (e.g. remote locking on smartphones). To speed up the process, reset the settings on the device (if available).
| Type of device | Site-bound time | Whether discharge is required |
|---|---|---|
| Smartphones (Redmi, POCO, Xiaomi) | Instantly. | Recommended |
| Mi TVs | Up to 24 hours. | I'll be sure. |
| Smartwatches (Mi Watch, Mi Band) | 5-10 minutes | Not required |
| Mi Router routers | Instantly. | Only when the owner changes |
β οΈ Note: If you untie the Mi Band or Mi Watch through the site, health data (steps, heart rate) will be deleted from the device without recovery.Export it in advance through the Mi Fitness app.
Method 3: Unlock without password (if you forgot the login details)
The situation when the user has forgotten the password from the Mi Account, but the device works is one of the most difficult. Officially Xiaomi requires the restoration of access via email or SMS, but there are workarounds for devices on MIUI 11-14:
Method for old firmware (MIUI 10 and below)
The current algorithm for new devices:
- Go to the password recovery page: forgetPassword.
- Enter the linked email or phone number.
- Choose a Recovery Method: π§ Email: The code will come to the mail (check the Spam folder). π± SMS: code-message. π Backup email: if the main one is not available.
Method 1
If none of these methods work (e.g., no access to mail or telephone), only a support letter (checks, IMEI box) remains, and devices purchased in China may require a Chinese passport or the assistance of a local representative.
Through the phone settings | Through the website Mi Account|Reset and untied later |Talked in support of Xiaomi|I haven't tried-->
Method 4: Unlock after resetting (if the device requires an old account)
A typical problem is that you reset your smartphone via Recovery or Fastboot, and once turned on, the system requires data input from your old Mi Account. This is due to Factory Reset Protection (FRP), a feature similar to Android protection.
Option 1. If you remember the password:
- On the activation screen, enter the email/phone and password from the old account.
- After logging in, go to the settings and delete your account (see Method 1).
Option 2. If you don't remember the password:
- π For MIUI 12β14: Use the Mi Unlock Tool (it takes 7β15 days to unlock the bootloader).
- π§ For older models: Fastboot your device with the Mi Flash Tool (deletes all data, including the Fastboot). FRP).
- π For all devices: contact the service center with documents on the gadget.
On Mi TVs, disconnecting from the Internet during the setup stage can help: the system will miss the account check if it can not connect to Xiaomi servers. However, this method does not work on all models (for example, it does not work on the Mi TV Q2 2023).
π‘
If your smartphone asks for an account after a reset, but you don't remember its details, try connecting to the same Wi-Fi network that you had when you last logged in, and sometimes the system misses the check if it recognizes the home network.
Method 5: Uncoupling smart devices (Mi Band, Mi Home, routers)
Xiaomi smart gadgets (bracelets, lamps, cameras) are tied to the account through the Mi Fitness, Mi Home or Mi WiFi applications.
For wearable devices (Mi Band, Mi Watch):
- Open the Mi Fitness app (or Zepp Life for new models).
- Go to Profile. β My devices.
- Select a gadget and tap Untie.
- Confirm the action in the dialog window.
For smart home devices (Mi Home):
- In the Mi Home app, go to Profile β Settings β Devices.
- Find the right device and select Remove the device.
- If the device is offline, bring the phone closer to it and try again.
For Mi Router routers:
- Connect to the router network.
- Open miwifi.com in your browser.
- Log in and go to Settings β System β Untie your account.
β οΈ Note: When you unplug Mi Home Security Camera, all recorded videos will be deleted from cloud storage. Save important files in advance through the Mi Home web version.
Frequent Mistakes and How to Avoid Them
Even when following the instructions, users face problems, and consider common mistakes and their solutions:
| Mistake. | Reason. | Decision |
|---|---|---|
| Failed to untie the device | Unstable Internet connection | Connect to another network or use the mobile Internet |
| Account is linked to another region | Chinese firmware device | Change your account region or go through the global version |
| Too many attempts to enter. | Blocking after incorrect passwords | Wait 24 hours or restore access via SMS |
| The device is not found on the list | No synchronization with servers | Update the firmware or restart the gadget |
Errors are especially common when working with Chinese versions of devices (for example, Xiaomi 13 Ultra CN).
- π Changing your account region to China (via web version).
- π± Installation of global firmware through Fastboot.
- π§ Creating a new Mi-account with the region of China and linking the device to it.
π‘
Before selling a device, always check your account through the Mi Account website. Even if your account is deleted in your device settings, it can remain tied to your hardware ID.