How to untie your Xiaomi account from your phone if you forget your password: the full guide 2026

Why can’t you just delete your Mi Account from your phone?

Xiaomi’s Mi Account system is not just a marketing ploy, it’s part of layered protection against theft and unauthorized access. When you forget your password, the phone becomes a “brick”: you block access to settings, you can’t reset through Recovery, and after flashing the device requires authorization, this binding works even if you log out of your account in the settings — the account data remains in the secure part of the eMMC memory and is checked every time you boot the system.

Compounding the problem, Xiaomi does not provide a formal mechanism for forcing a password-free account to be deleted, and supporting the company in such cases requires proof of ownership (checks, boxes with IMEI), which is not always possible. However, there are workarounds, both legal (through access restoration) and technical (using engineering modes), the main thing is to understand the risks: improper actions can lead to a complete blocking of IMEI or loss of warranty.

Method 1: Restore access to your Mi Account (official method)

The safest way is to regain control of your account, and even if you don't remember your password, Xiaomi has verification mechanisms through a linked email/phone.

1. Go to the recovery page: open account.xiaomi.com/pass/forgetPassword in your browser.
2. Enter your email or phone number associated with your account, and if you don't remember, try @xiaomi.com (old accounts were created automatically with this domain).
3. Choose a Recovery Method: 📧 Email: the specified address will be a link to reset the password (check the folder "Spam"). 📞 SMS: The code will come to the linked number (if the phone is lost, use the SIM card on another device). 🔑 Backup email: If the main mail is not available, the system may offer an alternative address.

Create a new password

If none of these methods worked, try alternative verification methods:

• 🆔 Documents: Download passport scan and purchase check through the support form mi.com/support.
• 📱 Another device: If you have a second phone on the same account, confirm your login.
• 🕒 Temporary lockdown: After 5 failed login attempts, the system can offer recovery through a secret question.

⚠️ Warning: Don't use third-party services to "hack" Mi Account. Fraudsters often ask for payment for "unlock" and then disappear. Xiaomi's official support never asks for payment for access restoration.

Method 2: Unlocking via Fastboot (for advanced users)

If you can’t restore your account, you can get around it by removing the anchor via Fastboot mode, which works on most Xiaomi models (except the new ones with HyperOS), but requires a PC, USB cable, and special tools.

What you need:

• 🖥️ Windows computer 7/10/11 (for Linux/Mac Additional drivers are needed).
• 🔌 Original. USB-cable (cheap cables may not transmit data to Fastboot).
• 📦 Archive with tools: Mi Flash Tool + firmware for your model.
• 🔧 Drivers: Qualcomm HS-USB QDLoader 9008 for smartphones on Snapdragon).

Step-by-step:

1. Turn off the phone. Press Volume down + Power before the Fastboot logo appears.
2. Connect the device to a PC. Android Bootloader Interface should appear in the Device Manager.
3. Start the Mi Flash Tool, select the firmware (the Global Stable version for your model).
4. Press Refresh, the program must detect the device. Select Clean All mode (delete all data!).
5. Press Flash and wait for completion (10-15 minutes). After the reboot, the phone will be untethered to the account.

⚠️ Note: Firmware through Fastboot resets DRM-Keys that may stop Widevine from working L1 (no HD Netflix, camera (blurred photos) and biometrics (faceprint) are only fixable in service centers on some models.

Download the firmware for your model|Install drivers Qualcomm/MediaTek|Enable debugging on USB (If the phone is not blocked yet)|Backup of data (if possible)|Charge your phone at least to 50%-->

Method 3: Use of engineering menu (for older models)

On Xiaomi devices up to 2019 (based on MIUI 10 and older), there is a loophole through the engineering menu.This method does not require a PC, but only works if the phone is not fully locked (i.e. you can go to the settings).

Instructions:

1. Open the Phone app and enter the combination: ##3646633##.
2. Go to Connectivity → CDS Information → Radio Information.
3. Select Phone 1 (if you have two SIM cards).
4. In the input field, enter the command: AT +EGMR=1,7,"mi_account_remove" and press Send at Command.
5. Reboot your phone. Once you've turned on, the account binding should disappear.

If the team doesn’t work, try an alternative:

• 📱 Enter in the engineering menu: AT +EGMR=1,10,"mi_account_remove".
• 🔄 Restart your device and check your account status in Settings → Xiaomi account.

Method 4: Bypassing EDL-mode: 9008 port)

If Fastboot does not help (for example, on models with a blocked bootloader), it remains. EDL-Emergency Download Mode is a firmware mode that bypasses all locks but requires special equipment such as an authorized cable or box (e.g. UFi Box, EasyJTAG).

How it works:

1. Turn off your phone. Close the Test Point contacts on the motherboard (location depends on the model - look for circuits for your device).
2. Connect your phone to your PC. The Qualcomm HS-USB QDLoader 9008 should appear in the Device Manager.
3. Use Mi Flash Pro or QFil to firmware a clean image (without linking to your account).
4. After the firmware, the phone will boot as new, without being tied to the Mi Account.

Risks of the method:

• ⚡ Possibility to damage motherboard if Test Point is incorrectly closed.
• 🔒 On new models (Xiaomi) 13/14, Redmi Note 12) You may need an authorized account to run through EDL.
• 💰 Cost of service in the service center: from 1500 to 5000 rubles (depending on the model).

💡

If you're not sure about your soldering skills, you'd better go to a service center.A faulty circuit of Test Point can short-circuit and cause your phone to fail completely.

Method 5: Contact Xiaomi Service Center

If all independent methods do not work, the official way remains – contact an authorized service center. Xiaomi provides an unlock service, subject to proof of ownership.

What will be required:

• 📄 Documents: passport + purchase check (or warranty card with a IMEI).
• 📱 Phone: Must be in working condition (at least turn on).
• 💳 Payment: service cost - from 1000 to 3000 rubles (depending on the model and region).

How to find the official service:

1. Go to mi.com/service.
2. Select a country and a city. The system will show the nearest centers on the map.
3. Before visiting, check by phone whether they are engaged in unlocking accounts (not all centers provide this service).

Unlock time: 1 to 5 business days, in some cases, you may need to send your phone to a regional center (for example, if your city does not have equipment for the use of the device). EDL-firmware).

💡

Officially unlocking through the service center is the only method that is guaranteed to not cause a loss of warranty and not damage the software part of the phone.

What if the phone doesn’t work after unlocking?

Sometimes, after deleting Mi Account, problems arise: the phone is not turned on, the network is not detected, or artifacts appear on the screen.

If after unlocking the phone turned into a “brick” (does not respond to buttons, is not determined by the PC), try:

1. Connect to charging for 30 minutes - sometimes helps with a discharged battery.
2. Press Volume up + Power for 20-30 seconds (forced reset).
3. Use Test Point to translate to EDL-mode (unless the phone is specified in Fastboot).

FAQ: Frequent questions about unlocking your Mi Account