Owners of popular smartphones line Redmi Note 5 often face the need to disconnect the Mi Account from the device, this may be necessary when selling the gadget, transfer it to another user or in the case of buying a used device that was blocked by the previous owner. Xiaomi security system called Find Device reliably protects data, but sometimes becomes an obstacle to the legitimate owner.
The unblocking procedure depends on whether you have access to your phone settings or if the device is already locked by the activation screen. The first one is solved in a couple of minutes through the settings menu, the second one requires more complex manipulations through the web interface or support. It is critical to understand that without access to the phone number or mail to which the account is registered, you cannot unlock the device using standard methods.
In this article, we will take a detailed look at all existing ways to remove the binding, look at the nuances of working with Mi Cloud servers and warn about typical errors that can lead to a complete lock of the smartphone.
Preparation for the detachment procedure
Before you start taking action, make sure all components are ready. Make sure your Redmi Note 5 device is connected to a stable Wi-Fi network or has a good cellular signal. Lack of internet will make it impossible to sync data with Xiaomi servers, which will lead to an error when trying to log out.
You will also need access to the data that was used during registration, such as a phone number, email address or backup email. If you plan to sell a phone, prepare a receipt for the purchase of the device in advance, as in some cases, the service center may request proof of ownership to remove the lock.
☑️ Ready to unload the account
Don’t ignore the importance of backing up your data. Even if you just log out, there is a risk of accidental synchronization or deletion of local files, save important contacts, photos and documents to an external medium or to cloud storage not associated with Mi Cloud.
Standard uncoupling through smartphone settings
The easiest and safest way to unplug a Mi Account is to perform this operation directly through the MIUI operating system interface.This method is suitable if you have full access to the phone menu and you know the password. Open the Settings app and scroll down to the Accounts and Sync section (or just the Mi Account at the top of the menu in new firmware versions).
Click on your profile name. In the menu that opens, find the exit or delete account button. The system will request confirmation of the action and require you to enter a password for verification. This is a standard security procedure designed to protect the owner from the actions of intruders who have received physical access to the unlocked screen.
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If the system requires a confirmation code that doesn’t come in, try using mobile internet instead of Wi-Fi – sometimes operators block short-terms. SMS-Messages from Foreign Servers.
Once you successfully enter the password, you will uncouple the device. All the data synced to the cloud will remain on the server, but the local link will be removed. Now the phone is ready to sell or transfer to another person. Remember to also log out of other services, such as Google, if necessary.
⚠️ Warning: If the system writes "wrong password" or "network error" after entering the correct password, don't try to enter it endlessly. Multiple failed attempts can lead to temporary account locking by the Xiaomi security server.
Delete the device via the Mi Cloud web interface
If you don't have access to the phone itself (for example, it's sold but forgot to untie, or the screen is broken), you can use remote control. To do this, go to the official i.mi.com website from your computer or any other device. You will need to log in using the same data as on the Redmi Note 5.
Once you log in, look for the Find Device or Devices section, which shows all the gadgets associated with your profile, select the Redmi Note 5 model you want. The device management menu should have the option to Remove from the list or Unlink.
This command will send a signal to the server that the device is no longer trusted in the account, but if the phone is offline, the command will only be executed after its next connection to the network, which is an important nuance when buying used equipment: the seller can say that he untied the phone, but if he was not online after his actions, the lock will remain.
| Status of device | Action through the site | The result |
|---|---|---|
| Online (online) | Remove the device | Instant uncoupling |
| Offline (offline) | Remove the device | It will be removed at the first connection. |
| In Disappearance Mode | Get out of the regime | Password required |
What to do if you forget the password from your Mi Account
The forgotten password situation is one of the most common. Fortunately, Xiaomi's recovery system is quite flexible. On the password entry screen, click on the Forgot Password link?. You will be offered several options for restoring access: through the linked phone number, backup email or check questions, if they were set up in advance.
The fastest way is to restore via SMS. Select a country and enter the phone number to which the account is linked. This number will be sent to the confirmation code. Enter it in the appropriate field, after which the system will allow you to set a new password. Immediately after changing the password, you are recommended to log in in in the new mode and check the status of the device.
What to do if the phone number is no longer available?
After a successful password change, go back to the standard settings unbundling instructions. Remember that after changing the password on some versions of MIUI, you may need to wait 24 hours before performing critical actions, such as a full reset or unbundle, for security reasons.
Problems when buying a redmi Note 5 with a lock
When you buy a smartphone with your hands, you may encounter an activation screen that requires a password from the previous owner. This is Find Device protection. If a seller claims to have "just forgotten" but can't remember the data, this is an alarm bell.
There's a myth that flashing your phone helps you unblock your account. On modern versions of MIUI, it's not. The binding information is stored on the server side and tied to the device's unique IMEI, and once you've firmwareed and connected to Wi-Fi, the phone will ask for the previous owner's password again.
⚠️ Warning: Buying a phone with an active account is a risk.The previous owner can remotely lock the device, erase data or track geolocation at any time, even if you changed the SIM card.
The only legal way to unlock a purchased phone without a password is to provide a box and a purchase check to an authorized Xiaomi service center (even if a check is from the first owner, but with a visible IMEI, sometimes go to meet, although this is rare).
Frequently Asked Questions (FAQ)
Can I untie my account without the internet?
Will the phone reset the settings after detachment of the account?
What is FRP Lock and How is it Linked to a Mi Account?
How long does the lock last after changing the password?
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The main rule of security: always untie your Mi Account and log out of your Google account before resetting your settings or selling your smartphone.
To sum up, managing your Redmi Note 5 account is transparent if you are the legal owner, and following simple digital hygiene practices like remembering passwords and untying devices in a timely manner will save you from many problems in the future.