Spam protection on Xiaomi devices is a useful feature that automatically filters unwanted messages, calls and notifications. However, sometimes it blocks important emails or contacts, interferes with messengers and even restricts access to corporate services. If you encounter such a problem, this article will help you understand how to properly disable antispam on various Xiaomi devices, from smartphones to smart TVs.
It is important to understand that disabling spam protection can lead to an increase in unwanted messages and calls. In some cases, it also affects the operation of built-in security services such as Mi Security or Google Play Protect. We will discuss in detail all possible ways, from standard settings to hidden settings, and explain the risks associated with full deactivation of antispam.
The instructions in the article are relevant for most Xiaomi devices, including smartphones on MIUI 12/13/14, Mi TVs and Pad 5/6 tablets. If your model runs on HyperOS, pay attention to a separate section with features of the new firmware.
Why is Xiaomi blocking messages and calls?
Xiaomi’s spam protection system works on several levels:
- 📱 Local filter MIUI — analyze SMS Calling the database of unwanted numbers updated through Xiaomi servers.
- 🌍 Google Cloud Base – Integrated into Google Messages and Phone Services, Blocks Known Spam Numbers.
- 🔒 Security app (Mi Security) – scans notifications and prevents phishing attacks.
- 📺 Filter on the Mi TV — Blocks Advertising Notifications on Smart TVs.
Most often, users experience false positives when the system mistakenly labels legitimate messages as spam, for example, this can occur with:
- 💌 Corporate mailings (banks, delivery services).
- 📞 Calls from call centers with non-standard numbers.
- 🔔 Notifications from messengers (WhatsApp, Telegram), if they contain links.
- 🎁 Promotions from Xiaomi partners (for example, discounts on the Mi Store).
On devices with MIUI 14 and later, antispam is integrated by default into the core of the system and cannot be completely removed without root rights. However, it can be deactivated or reconfigured. We will discuss all available methods next.
How to disable spam protection in messages (SMS)
If your Xiaomi automatically sends an SMS to the Spam folder or hides notifications, follow these steps:
- Open the Messages app (the envelope icon).
- Slip on three dots in the upper right corner and select Settings.
- Go to Spam and Block (or Spam Filter in older versions of MIUI).
- Turn off the slider to filter spam messages.
- Optionally, click the Lock List and delete the numbers that were mistakenly added to the blacklist.
Some firmware (MIUI 13 and later) may need to further disable cloud-based spam synchronization:
- 🔄 Go to Settings. → Google → Services on the device → Spam filter.
- 🚫 Turn off the option to help improve the spam filter.
Attention! After the filter is turned off, all previously blocked messages will remain in the Spam folder. To return them to the main list, manually move them or clear the folder.
☑️ Check before disabling anti-spam
Disable the call blocking on Xiaomi
The spam filter works through the standard Phone app and Mi Security service to deactivate it:
- Open the Phone app.
- Click on three points → Settings → Block and Spam filter.
- Turn it off: 📵 Spam Call Filter 🔍 Identification of the number (if not necessary) 📊 Call statistics (optional)
Return to the main settings menu of the phone and go to Apps → Application Management → Security.
Turn off the resolution of calls for the Mi Security app.
| MIUI version | The path to settings | Additional action |
|---|---|---|
| MIUI 12 and below | Phone. → Settings → Lockdown | Remove numbers from the blacklist manually |
| MIUI 13/14 | Phone → Settings → Spam and blocking | Disable Cloud Protection in Mi Account |
| HyperOS | Phone. → Settings → Security of calls | Reset filter settings through Data Reset |
⚠️ Note: On HyperOS devices, completely disabling the call filter may require the Mi Account to be detached, resulting in the reset of all synchronized data (notes, cloud backups).
Deactivation of anti-spam in notifications
Xiaomi aggressively filters notifications from apps, especially if they contain links or promotional content.
- Go to Settings → Notifications and Status bar → Notification management.
- Select the app that is blocked (for example, Viber or SberBank Online).
- Activate the sliders: 🔔 Showing notifications 📌 Important notifications 🔗 Showing content (if hidden)
Go back and open Settings → Applications → Application Management → Security.
Turn off the Notification permission for Mi Security.
To completely disable the notification filter:
adb shell pm disable-user --user 0 com.miui.securitycenterThis command disables the Mi Security Center via ADB. Use it only if other methods fail, which may affect other security features.
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If notifications still don’t come after turning off anti-spam, check the battery settings: go to Settings → Battery → Power Saving Mode and add the problem application to exceptions.
Features of disabling anti-spam on Mi TV
Xiaomi smart TVs also have built-in spam protection, which blocks advertising notifications and restricts access to certain services.
- On the remote, press Settings.
- Go to Accounts & Security → Privacy → Ad Services.
- Turn it off: 📺 Personalized Ad Recommendations 🔍 Usage Data Collection
Go back to the main settings menu and select Apps → System Apps → Security Center.
Turn off Auto-start and Notifications.
On TVs with Google TV (e.g. Mi TV Q2), you also need to:
- 🛑 Get into the Settings → Google → Ads and Reset Advertising ID.
- 🔄 Restart the TV after changes.
⚠️ Note: On some models (Mi) TV 4S, Mi TV 5) after disabling anti-spam, voice commands via Google Assistant may stop working. To restore the function, you will have to reset the settings to the factory.
What to do if your security settings are blocked?
Disabling antispam via ADB (advanced method)
If the standard methods didn't work, you can use ADB (Android Debug Bridge) for deep customization, which is suitable for power users.
Step 1: Preparation
- 🖥️ Install Platform Tools on PC.
- 📱 Turn on Debugging. USB on a smartphone (Settings) → The phone. → Version. MIUI → 7 times to tap → Additionally. → For developers → Debugging by USB).
- 🔌 Connect the device to the computer and confirm trust.
Step 2. Follow the commands:
adb shell pm uninstall --user 0 com.miui.antispam # Removes the antispam app (requires root)
adb shell pm disable-user --user 0 com.miui.securitycenter # Disables the security center
adb shell settings put global hidden_api_policy 1 # Unlocks hidden APIStep 3. Reset the device:
adb rebootWarning: These commands may disrupt system services such as:
- 🔐 Find My Device (Finding My Phone).
- 🛡️ Virus protection in Mi Security.
- 📱 Synchronization with Mi Cloud.
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Use ADB only if other methods have failed. Once ADB disables anti-spam, some features (such as blocking fraudulent websites in your browser) will stop working.
What to do if the anti-spam is turned on by itself?
Sometimes, after updating MIUI or resetting, spam protection is activated automatically to prevent this from happening:
- Create a backup of your current settings: 📲 Settings → The phone. → Backup. 🖥️ Save a copy on PC via Mi PC Suite.
- Turn off automatic updates MIUI: ⚙️ Settings → The phone. → Updating the system → Settings (⚙️) → Auto-update → Turn it off.
- Block background activity of Mi Security: 🔋 Settings → Battery → Choice of applications → Security → Limit background activity.
If the anti-spam turned on after resetting to the factory settings:
- Do not restore data from the Mi Cloud backup – it may contain old filter settings.
- Set the device as new, then manually disable anti-spam according to the instructions above.
- Install alternative SMS and call apps (like Google Messages or Truecaller) where you can flexibly configure filtering.