How to turn off the got stuck Xiaomi phone: step-by-step instructions and tips

Xiaomi's hanging smartphone is a situation that almost every owner of Xiaomi devices has faced. The screen does not respond to touch, the buttons do not work, and the phone turns into a brick - familiar? The reasons can be different from a banal failure of the application to critical overheating or damage to the firmware, the main thing at this point is not to panic and not try to force the buttons, risking breaking the mechanism.

In this article, we will discuss all the working ways to turn off a Xiaomi phone, from the simplest (for example, forced reboot) to radical (battery removal).We will focus on the nuances for different models, from the Redmi Note 10 to the flagship Xiaomi 13 Ultra, and also explain how to minimize the risk of data loss. If your phone is not just frozen, but stopped responding to any manipulation after the MIUI update, here you will find a solution to this problem.

1. Forced reboot: a universal way for all models

The fastest and safest method is hardware reboot, which works on 99% of Xiaomi devices, including POCO, Black Shark and older models like the Redmi 4X.

For this:

  • ๐Ÿ”„ Press the power button (usually located on the right) for 10-15 seconds.
  • ๐Ÿ“ฑ If the screen is out but the phone is not restarting, add the volume button and hold both 20-30 seconds.
  • โšก On some models (e.g. Xiaomi) 12T) You may need to press the power button. + volume-reducing.

After restarting, the phone should return to working condition, and if that doesn't happen, move on to the next method.

โš ๏ธ Attention: On devices with AMOLED-With screens (for example, Xiaomi 13 Pro) long-term button retention can cause a false trigger mode Fastboot. If you see a rabbit in a hat on the screen, release the buttons and try again.

๐Ÿ“Š Your Xiaomi phone has ever been hanging?
Yeah, a few times.
Yeah, but rarely.
No, never.
I remember.

Battery Removal: A Radical Method for Non-Removable Batteries

If the forced reboot didn't work and the phone still doesn't respond, there's a physical power outage. In today's Xiaomi batteries are non-removable, but they can be disconnected by removing the back cover, which is suitable for power users, because doing the wrong thing can damage the plumes or lose warranty.

What you need:

  • ๐Ÿ”ง Plastic blade (or mediator).
  • ๐Ÿ”ฉ Screwdriver. T3/T4 (screw-cover).
  • ๐Ÿงฒ Magnetic substrate (so as not to lose the screws).

Step-by-step:

  1. Turn off your phone (if possible) and remove your SIM cards.
  2. Heat the back cover with a hairdryer (temperature 60-70 ยฐ C) for 2-3 minutes - this will soften the glue.
  3. Carefully tuck the lid with a spatula, starting at the bottom edge (near the USB-C connector).
  4. Unscrew the screws that hold the metal plate over the battery.
  5. Disconnect the battery plume (usually under a black insulation tape).
  6. Wait 30 seconds and plug the plume back in.
Xiaomi modelType of battery attachmentDifficulty of extraction (1โ€“5)
Redmi Note 11Glue + screws3
Xiaomi 12Glue + metal plate4
POCO X3 ProGlue (no screws)2
Black Shark 5Screws + latches5

โš ๏ธ Note: On wireless charging models (such as the Xiaomi Mi 11), there may be an additional sensor under the battery, which damage will lead to the loss of fast charging function.

Turn off the phone (if it reacts)

Remove the SIM card and memory card

Prepare tools (scapula, screwdriver)

Heat the cover with a hair dryer (not higher than 70 ยฐ C)

Disconnect the battery plume for 30 seconds-->

3.Use of Fastboot Mode: for Advanced Users

If the phone is stuck on the MIUI logo or in a reboot cycle but is responding to a PC connection, you can try turning it off via Fastboot.This method requires ADB/Fastboot drivers installed and minimal command line knowledge.

Instructions:

  1. Connect your phone to your computer through USB-cable.
  2. Press the power button + volume reduction for 10 seconds to enter the Fastboot (screen with a rabbit in the hat).
  3. Open the Command Prompt (Windows) or Terminal (macOS/Linux).
  4. Enter the command: fastboot devices If the phone is determined (the serial number appears), run: fastboot reboot

If the team doesnโ€™t work, try:

fastboot oem off-mode-charge 0

This command forcibly shuts down the device, simulating a power outage.

What if Fastboot doesnโ€™t recognize your phone?
If the fastboot device command returns an empty list: 1. Install Android drivers SDK Platform-Tools. 2. Try another one USB-cable (preferably original). 3. Switch the port USB on a computer (e.g. with USB 3.0 on USB In Device Manager, check if the phone is displayed as an Unidentified Device (manual driver installation required).

4. Reset via Recovery Mode: If the phone got stuck during the upgrade

One of the most common scenarios is to freeze during the MIUI update phase, in which case a reset via Recovery Mode helps, but be prepared to lose unsaved data (photos, messages, applications).

How to log in to Recovery:

  • ๐Ÿ”„ Turn off your phone (if it reacts) or wait for the battery to run out.
  • ๐Ÿ“ฑ Press the power button. + Increase the volume before the Mi Recovery logo appears.
  • ๐ŸŒ In the menu, select Wipe Data. โ†’ Wipe All Data (Management โ€“ volume buttons, confirmation โ€“ power button).

Once reset, the phone will reboot in factory condition, and if the problem was in the damaged firmware, it will help bring the device back to life.

โš ๏ธ Note: On some models (e.g. Xiaomi) 13T) Recovery resets don't delete data from the memory card, but if the phone is encrypted, file access can be lost.

๐Ÿ’ก

Before resetting, try connecting your phone to charge for 10-15 minutes. Sometimes the freeze is caused by a discharged battery, and after recharging, the device itself comes out of the stopper.

5. Hardware discharge through test points (for service centers)

If none of these methods work, then you have to reset the hardware through the test points, which is used in service centers and requires disassembling the phone, and it's used when:

  • ๐Ÿ”‹ The phone does not turn on or respond to charging.
  • ๐Ÿ”„ Hanging on the logo. MIUI after a failed update.
  • ๐Ÿ’ป The computer does not see the device in Fastboot or EDL.

Test points are contacts on the motherboard, the closure of which puts the phone in Emergency Download Mode (EDL) mode. Then, through the Mi Flash Tool software, you can flash the device again.

โš ๏ธ Warning: Incorrectly closing points can cause a phone to fail, a method only recommended for experienced users or service center professionals.

ModelLocation of test pointsThe necessary tool
Redmi Note 10 ProNext to the battery connector (2 contacts)Tweezers or needles
Xiaomi Mi 11Under a metal screen (3 contacts)Multimeter (for inspection)
POCO F3Near the processor (TP marking)Solding iron (for reliable contact)

๐Ÿ’ก

Hardware reset through test points is the last chance to bring the phone back to life if the software methods did not help. After successfully logging into the EDL, you can flash the device with official firmware through the Mi Flash Tool (Clean All mode).

6. Prevention of hangings: how to avoid problems in the future

To minimize the risk of re-hangs, follow these tips:

  • ๐Ÿ“ฑ Update. MIUI regularly, but not through OTA, but manually (downloading firmware from the official website).
  • ๐Ÿงน Clean the cache once a month: go to Settings โ†’ Warehouse โ†’ Cleanup.
  • ๐Ÿ”‹ Avoid battery drain (keep the charge at 20โ€“80%).
  • ๐Ÿšซ Do not install applications from unknown sources (virus risk).
  • ๐Ÿ”„ Reboot your phone once a week (this cleans up RAM).

If the hangings occur frequently, check:

  • ๐Ÿ“‰ Free space in memory (less than 1 GB can cause crashes).
  • ๐ŸŒก๏ธ Processor Temperature (use the app) CPU Monitor).
  • ๐Ÿ› ๏ธ Battery status (C Settings) โ†’ Battery โ†’ Status).

๐Ÿ’ก

If the phone starts to freeze after falling or getting moisture, do not try to turn it on again. Immediately remove the SIM card and memory card and take it to the service center - further attempts to turn on may aggravate the damage.

FAQ: Frequent questions about Xiaomi hangouts

โ“ The phone is stuck on the logo. MIUI After the update, what to do?
If Forced Reboot Doesn't Help: Try Logging in Recovery Mode + Turn up the volume and make Wipe Cache. If it doesn't work, do Wipe Data. If it doesn't work, run your phone through Fastboot with the official firmware. โš ๏ธ Important: After the reset, the data will be lost if there was no backup.
โ“ Can I remove the battery without disassembling the phone?
No. All modern Xiaomi (starting with Redmi 5) have non-removable batteries, and the only way to turn off the power is to disassemble the device or wait for the battery to run out (which can take several days).
โ“ The phone is getting stuck and warming?
Turn off charging (if connected) and: Try a forced reboot (Power + Volume Down for 20 seconds). If it doesn't work, put your phone on a cooling stand or in a cool place (not in the fridge!). If the screen is darkened or artifacts appear, don't turn on your phone until cooling down (the risk of CPU damage). If overheating is repeated, check the background processes in Settings โ†’ Apps or take it to the service (thermopaste wear is possible).
โ“ After hanging, the phone does not turn on?
Try: Connect to charge for 30 minutes (even if there is no indication). Press Power + Volume up for 30 seconds. If there is no reaction, try another cable / power supply. If the phone still does not turn on, contact the service (possible problems with the power controller).
โ“ How to Avoid Hazards When Playing?
For gamers on Xiaomi (especially) POCO or black shark): ๐ŸŽฎ Enable Performance Mode in Settings โ†’ Special facilities โ†’ Game mode. ๐Ÿ”‹ Turn off background synchronization for unnecessary applications. ๐ŸŒก๏ธ Use a cooler for your phone (e.g. Black Shark FunCooler). ๐Ÿ”„ Close all applications before launching the game (via Recent Games) โ†’ If the game is still lagging, check the temperature of the processor (optimum to 45).ยฐC).