How to turn off Xiaomi smartphone if the touch screen does not work: all working methods

Xiaomi’s touchscreen has stopped responding to touch, and the phone needs to be turned off urgently? The situation is familiar to many people, from mechanical damage to software failures that make the touchscreen stop working, but the device continues to function. In this article, we will discuss all the current ways to disable Xiaomi smartphones (Redmi, POCO, Black Shark) without using a sensor, including hardware methods, ADB commands and even remote control through a Mi Account.

It is important to understand that the procedure varies depending on the model, the version of MIUI and the cause of the malfunction. For example, on older devices (before the Redmi Note 7) often the power button is held for a long time, and on new ones (for example, Xiaomi 13 or POCO F5) you may need a key combination or connection to a PC. We tested all methods on current MIUI 14/15 and HyperOS firmware – the results are summarized in the table below.

If the screen is not only unresponsive to touch, but also completely black (no backlighting), first check if the battery is running out. Connect the charging — if the charging indicator appears, then the problem is in the sensor. If there is no reaction at all, the display module or motherboard may be defective (in this case only the service center will help).

1. Hardware shutdown: button combinations

The most versatile way is to use physical buttons. On most Xiaomi smartphones (except for models without mechanical keys, such as the Mix 4 or Xiaomi 14), you can turn off a device without a sensor using prolonged pressing or combinations.

• 🔘 Holding the power button 10–15 It works for a second. 90% devices including Redmi 9/10/11, POCO X3/X4, Mi 10/11). If the screen is black, but the phone vibrates or makes sound, the method will work.
• 🔄 Power button + increase in volume (hold back) 8–10 Activates a hard reset even if the system is stuck. 12/13, Redmi Note 12.
• 🔕 Power button + On some models (e.g. Black Shark 5), this combination triggers a recovery menu where you can select Power Off.

⚠️ Warning: If the phone vibrates after holding the buttons but does not turn off, the mode may have been activated SOS (In this case, try to release the buttons and try again in 30 seconds.

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If the power button is faulty (for example, after a fall), try connecting the phone to charge and immediately press the combination – sometimes this works even with a damaged key.

2.Switch off via ADB (if USB debugging is enabled)

If your Xiaomi has previously activated USB debugging (Settings → About Phone → MIUI → 7 taps by build number → Developers → USB debugging), you can turn the device off via your computer, which works even with a fully black screen if the phone is detected on the system.

You'll need:

• 🖥️ Computer with Windows/macOS/Linux
• 🔌 USB-cable (original or quality)
• 📦 Installed drivers Xiaomi and ADB Tools

Instructions:

1. Connect the phone to the PC.
2. Open the command line (Windows) or terminal (macOS/Linux) in the adb folder.
3. Enter the command: adb devices If the device appears in the list, execute: adb shell reboot -p

⚠️ Note: If the adb device command returns an empty list, check it out:

• 🔌 Cable and port USB (Try another connector).
• 🔄 Restart your PC and phone (holding power).
• 🛠️ Install Xiaomi drivers manually through Mi PC Suite.

Install ADB Tools| Enable USB debugging on your phone | Connect the original cable | Check device detection by adb devices | Perform adb shell reboot -p

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3. Remote shutdown via Mi Account

If you have a Mi Account attached to your phone and Mi Cloud services enabled, you can try to turn the device off remotely, which doesn’t always work (depending on the MIUI version and network status), but it’s worth trying if other methods don’t work.

Instructions:

1. Go to i.mi.com and log in.
2. Select your phone from the list of devices.
3. Press Find the device. → Management.
4. In the menu that appears, select Turn Off (if the option is active).

🔴 Limitations of method:

• 📶 The phone must be connected to the Internet (Wi-Fi or mobile network).
• 🔋 Battery level above 15%.
• 🔒 The device should not be set a lock password (otherwise you will need to enter).

Removal of the battery (for collapsible models)

The last method is to physically shut down power, only suitable for collapsible models (e.g. Redmi 4X, Redmi 5A, Mi A1/A2). On modern smartphones (starting with the Redmi Note 8), the battery is glued, and its removal without tools can damage the plumes.

If you decide to do this method:

1. Turn off the phone (holding the power button if possible).
2. Remove the back cover with a plastic shoulder blade or mediator.
3. Disconnect the battery plume (usually covered with black film).
4. Wait 30 seconds and plug the plume back in.

⚠️ Warning: You can trick an unextracted battery into completely draining your phone:

1. Connect the phone to the charger and immediately disconnect.
2. Repeat the process until the battery is discharged to 0%.
3. Leave the device for 12+ hours – it will turn off automatically.

Button combination|ADB-team|Mi Cloud|Battery recovery|Nothing helped.|Another way.

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5. Forced reboot via Recovery Mode

If the phone doesn’t turn off but it does respond to buttons, you can go into Recovery Mode and reboot, a technique that works on all Xiaomi models, including POCO and Black Shark.

Instructions:

1. Turn off the phone (holding the power button).
2. Press Power + Volume up for 5-7 seconds until the Mi logo appears.
3. In the Recovery menu, select Reboot → Power Off (navigation is done with volume buttons, confirmation is with the power button).

🔹 What to do if you have a Recovery Mode in Chinese?

• The first item is Reboot (Reboot).
• The second point is Power Off (Switch Off).
• The third point is Recovery (Recovery).

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Recovery Mode is the only way to turn off the phone without the sensor if the ADB is not working and the power buttons are not responding. However, after turning off via Recovery, the phone may turn on again when you connect to charging. To avoid this, remove the cable immediately after turning off.

6.Alternative methods: voice assistant and USB-OTG

If your Xiaomi has Google or XiaoAI enabled, you can try turning your phone off with a voice command, which rarely works (requires an active Internet connection and a microphone on), but in some cases helps.

Instructions for Google Assistant:

1. Say “OK Google” or “Hey Google.”
2. Say the command, “Switch off the phone” or “Turn off the phone.”
3. Confirm the action with your voice.

🔌 USB-OTG adapter + mouse

If the sensor is not working, but the screen is turned on, you can connect USB-mouse-wise OTG-Adapter and turn off the phone via the menu. This method works on all Xiaomi models with support OTG (Check the characteristics of your model).

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If you don't. OTG-Adapter, but there is a second phone with Type-C, you can try to connect them directly with a cable (some models support the function "USB-host").

Frequent Mistakes and How to Avoid Them

When trying to turn off Xiaomi without a sensor, users often encounter typical problems, including the most common mistakes and solutions:

⚠️ Warning: If the phone is turned on immediately after switching off, this may indicate that:

• 🔌 Short power button (requires repair).
• 🔋 Failed battery (replacement needed).
• 🤖 Firmware failure (will help flashing through Fastboot).

FAQ: Answers to Frequent Questions