How to completely disable your work profile on Xiaomi: 5 proven ways

The work profile on Xiaomi smartphones is a separate, secure space created for corporate needs through Android Enterprise or MIUI Work Profile, which allows you to separate personal and work data, but often users face the need to delete it when changing jobs, completing a project or simply freeing up memory. Unlike the standard account deletion, disabling a work profile requires a special approach, especially if it was installed by the company administrator.

In this article, we will discuss all the current ways to delete a working profile on Xiaomi, Redmi, POCO and Black Shark devices running MIUI 14/15 and HyperOS. You will learn how to act if the delete button is inactive, what to do if the error is prohibited by the Administrator Policy, and how to avoid locking the device. We will also consider the nuances for corporate phones with forced control (Device Owner Mode).

1.What is a work profile on Xiaomi and why disable it

A Work Profile is an isolated Android for Work environment that is designed to install corporate applications, mail and documents without mixing with personal data, and can appear on Xiaomi after:

• 📱 Installation of Microsoft Intune, VMware Workspace ONE similar MDM-decision-making;
• 🔑 Connections to Google Workspace or Microsoft 365;
• 📦 Manual activation through Settings → Accounts. → Add a working profile;
• 🏢 Receiving a Device from an Employer with a Pre-Specified Profile (Device Owner).

Reasons for deletion:

• 🚫 Completion of employment in the company;
• 📉 Profile takes up space and slows down the system (especially on budget Redmis);
• 🔒 Policy restrictions (e.g., blocking application installation);
• 🔄 Transition to another MDM-provider.

⚠️ Note: If the profile is set in Device Owner mode (manage the entire device), its removal can lead to a complete locking of the phone with the requirement to enter corporate data. → The phone. → Profile information.

2. Method 1: Standard removal through MIUI settings

If you have added a profile manually or through Google Workspace without any strict policies, you can delete it in the standard way:

1. Open Settings → Accounts and Synchronization.
2. Tap on your work account (usually marked with a portfolio icon) 💼).
3. Select Delete your work profile.
4. Confirm the action by entering PIN-code.

If the delete button is inactive or absent, the profile is managed. MDM-In this case, move on to the next method.

Check for backup of working data (if necessary)

Make sure your phone is not in Device Owner mode

Disable the company's VPN (if connected)

Remember the username/password from your work account (may be required to unlock)

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Method 2: Delete via MDM (Intune, Workspace ONE, etc.)

If the profile is managed through Microsoft Intune, VMware, MobileIron or other MDM-The service, the deletion, is blocked by the administrator:

1. Open the MDM application (such as the Intune Company Portal).
2. Go to the Devices or Account section.
3. Select the option to Delete Device or Deactivate Profile.
4. Confirm the action – this will send a request to the server of the company.

After processing the request (may take up to 24 hours), the profile will disappear from the settings. If the deactivation button is missing, contact the user. IT-Department of the company – they must remove the device from their control console.

⚠️ Warning: Some companies set up automatic device lock when trying to remove profile bypass MDM. If after deactivation the phone requires the entry of corporate data, contact the IT-service – self-reset to factory settings can lead to loss of access to the device forever.

Method 3: Reset via ADB (for power users)

If the profile is not removed by standard methods, but the device is not in Device Owner mode, you can use Android Debug Bridge (ADB).This method requires USB Debugging enabled and is suitable for Xiaomi models on MIUI 12-15.

Instructions:

1. Activate Developer Mode: Go to Settings → About Phone and tap 7 times on the MIUI version.
2. Enable USB debugging in Settings → Additional → For developers.
3. Connect your phone to your PC and execute the command: adb shell pm uninstall -k --user 0 com.android.managedprovisioning
4. Reset the device.

If the profile is still there, try removing it through the package list:

adb shell pm list packages | grep"work"

Then remove the found packets with the command adb shell pm uninstall -k --user 0 [name packet].

💡

Before using ADB, check if debugging is blocked by corporate policies. If a notification appears when you connect to your PC, "Debugging is prohibited by the administrator", this method will not work.

5. Method 4: Removal through resetting settings (extreme case)

If all previous methods fail, you'll be left with a factory reset, which will delete all data from your device, including your personal files, so use it only as a last resort.

Step-by-step:

1. Create a backup of important data (photos, contacts, messages).
2. Go to Settings → About the phone → Reset settings.
3. Choose to erase all data.
4. Enter. PIN-code and confirm reset.

⚠️ Note: After a reset, an activation screen may appear on corporate devices (Device Owner) requiring the company to enter data. If you do not know this data, the phone will become a “brick” – only Xiaomi service center with proof of ownership can restore it.

6. Method 5: Calling for Xiaomi Support (for locked devices)

If after deleting the profile or resetting the settings, the phone is blocked with the requirement of corporate data, and it is impossible to contact the company, you can contact official support of Xiaomi.

1. Prepare proof of purchase (check, warranty card, binding to the Mi Account).
2. Go through: 🌐 Official Support Website; 📞 Hotline phone (for Russia: 8 800 700 01 21); 🏬 Xiaomi Service Center (you can find the nearest one through the service map).

Explain the situation and provide documents. In some cases, support can unlock the device remotely.

The term of consideration of the request is from 3 to 10 working days. The service can be paid (from 1,000 to 3,000 rubles, depending on the model).

💡

Xiaomi’s official support won’t help if the device is owned by the company (bought by it), in which case unlocking is only possible through the company’s own device. IT-employer.

7. Frequent mistakes and how to avoid them

When deleting a work profile, users often face problems, and here are the most common ones and ways to solve them:

To avoid problems:

• 🔍 Before deleting, check the profile type in Settings → The phone. → Profile information;
• 📋 Take screenshots of profile settings – this will help explain the situation in support;
• 🔄 If the profile is corporate, agree to delete with IT-departmental.

FAQ: Answers to Frequent Questions