How to turn off Xiaomi smartphone if the touch screen does not work: all working ways

The touch screen on Xiaomi stopped responding to touch, and the phone needs to be turned off urgently? The situation is familiar to many: the device got stuck, the screen cracked or simply stopped responding to touch, but the power button does not work. In this article, we will discuss all possible ways to turn off a smartphone without a working sensor, from standard key combinations to forced reboot via a PC.

It is important to understand that the methods differ depending on the model and version of MIUI. For example, on Xiaomi Redmi Note 10 and POCO F3, the combinations of buttons may not match, and older devices (before MIUI 12) sometimes require a connection to charge. We have collected current instructions for 2026, including solutions for devices with a damaged display or a completely dead sensor.

If the screen not only doesn't respond, but also shows artifacts (colored stripes, flickering), this may indicate a hardware malfunction, in which case, after turning off, we recommend checking the display plume or contacting the service. But first, try soft and hard-reboot.

1. Standard method: long hold of the power button

The most obvious method is to hold the on/off button, but there are some nuances.

• 🔘 On most Xiaomi models (e.g. Redmi) 9A, POCO X3 Pro) hold the button for 10-15 seconds until the vibration and logo appear MI. It's a signal to start a shutdown.
• ⚡ If the phone is discharged (less than 5%), it may not respond.Put the charger on and try again.
• 📱 On some devices (e.g. Xiaomi Mi 11), the power button is programmable. If you have previously reassigned its functions (e.g., to call a voice assistant), the method may not work.

What if the button doesn't work? It might be mechanically damaged or stuck.

1. Tap the button carefully (no fanaticism!).
2. Blow into the slot around the button (dust or moisture could block the mechanism).
3. Use a toothpick to press the button slightly from the side (don’t press deep!).

⚠️ Warning: If the power button is drowned or there is no reaction to physical impact, do not make excessive efforts.

2. Forced reboot (Hard Reboot) through a combination of buttons

If long retention didn't work, try hardware reset, which works even on fully-hung devices, but doesn't store unsaved data, and the combinations vary depending on the model:

On the Xiaomi Mi A1/A2 (with pure Android), the combination may not work – these devices use a standard rebate through holding the power button + increasing the volume by 30+ seconds.

If after a forced reboot, the phone does not respond to the sensor again, but the screen turns on, try:

• 🔌 Connect charging and repeat the combination (sometimes helps with low charge).
• 📴 Extract SIM-card and memory card (they can block the system load).
• 🔄 Try again in 5-10 minutes (even if the screen is gone, the device may not shut down completely).

Make sure your phone is not connected to your PC (risk of data corruption)

Remember the combination for your model

Hold the buttons strictly at the same time.

Do not let go even if the screen is out (wait for vibration!)

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3.Switching off through charging connection

Some Xiaomi models (especially the budget Redmi series) have a feature: when connected to charging when turned off, they can automatically turn on.

1. Connect the phone to the charger (preferably the original one).
2. If the screen catches fire, hold the power button for 10-15 seconds.
3. If the phone starts to load, wait for the MI logo to appear and hold the power button again.

On devices with MIUI 13+, this method works less often, but it can help if the sensor does not respond due to a software failure. For example, on the Redmi Note 10 Pro, sometimes double pressing the power button when charging is connected.

⚠️ Warning: If the phone starts to warm up when connected to charging, disconnect the cable immediately! this may indicate a short circuit in the battery.

4. Shutdown via PC (ADB or Mi PC Suite)

If the physical buttons don't work and the phone is determined by the computer, you can turn it off via ADB (Android Debug Bridge) or Mi PC Suite proprietary software.

Method 1: ADB (requires USB debugging enabled)

If you have previously activated USB debugging in the developer settings:

1. Connect your phone to your PC via USB.
2. Open the command line (Windows) or the terminal (Mac/Linux).
3. Enter the command: adb devices If the device appears in the list, execute: adb shell reboot -p

Method 2: Mi PC Suite (without root)

Download the official Mi PC Suite utility and follow the instructions:

1. Install the program and connect the phone.
2. In the main menu, select Device → Turn off.
3. Confirm the action (if the phone is recognized).

Mi PC Suite often detects devices that have a broken sensor, but requires drivers installed.

• 🔄 Try another one. USB-cable (original).
• 🖥️ Reinstall drivers via Mi Flash Tool.
• 🔌 Connect to the other one. USB-port (preferably 2.0).

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If ADB The device cannot see the device, but the phone is defined as a "Qualcomm 9008" or "MTK Preloader, which means it is in emergency mode (EDL). In this case, the shutdown is possible only through specialized software (for example, QFil or scaling). SP Flash Tool).

5. Battery recovery (for models with removable battery)

Modern Xiaomi smartphones have non-removable batteries, but in older models (for example, Redmi 3S, Redmi 4A) the battery can be removed.

1. Turn off your phone (if possible) or wait for the discharge.
2. Remove the back cover with a plastic shoulder blade or mediator.
3. Disconnect the battery plume (don't pull the wires!).
4. Wait 30 seconds and plug the battery back in.

⚠️ Warning: On models with built-in battery (e.g, POCO X3) Attempting to extract without experience can damage the plume of the display or motherboard.

If you are not sure about your skills, contact the service. The average cost of removing the battery in the workshop is 500-1000 rubles.

💡

Battery removal is a last resort. Once installed back, the phone may not turn on due to downed power controller settings.

6. Alternative methods: voice assistant and gestures

If the sensor is partially working (responds to some touches), try:

• 🎤 Voice assistant: Say "OK, Google" or "Hi, Xiaomai" (if configured), then say "Switch off the phone." Only works when the screen is unlocked.
• 👆 Gestures: Some models (such as the Mi 11 Ultra) support gestures in the air.Swipe your hand over the top of the screen from top to bottom - this can trigger a power menu.
• 🔍 Connecting the mouse to OTG: If USB-Ports are working, connect. USB-mouse-adapter OTG. The cursor can appear on the screen, allowing you to click "Switch off".

To activate gestures, go (after sensor recovery) to Settings → Special Features → Gestures in the Air. Voice Assistant can be configured in Settings → Xiaomi Voice Assistant.

7 What should I do if nothing helps?

If none of the methods worked, the following problems may occur:

If the phone doesn’t respond at all (no vibration, no heat, no PC), it may indicate:

• 🔋 Full battery discharge (wait 30-60 minutes on charging).
• 💥 Short circuit (often after falling or getting moisture).
• 🛠️ Damage to the motherboard (repair required).

⚠️ Warning: If the phone has been in water, don't plug it into charging! Dry it in rice or silica gel for 24 to 48 hours first. Attempting to turn on the wet device can cause permanent damage.

FAQ: Frequent questions